Dickies Life Reviews 589

TrustScore 1.5 out of 5

1.4

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See what reviewers are saying

Rated 1 out of 5 stars

Would probably be quicker to drive to Europe, do some duty free shopping, spend a few days walking around Paris, stop off in Holland for a bite to eat, visit Denmark, and do a tour of Germany and then... See more

Rated 1 out of 5 stars

First order didn’t arrive, replacement order was duplicated by fault on website and neither order was delivered. Yodel claimed they tried to deliver three times (they didn’t) and then returned parcel... See more

Rated 1 out of 5 stars

Ordered a top for my daughter for Christmas, chose pick up point for delivery but wasn't told where this pick up point would be. Contacted customer service who said they would get back to me. 5 day... See more

Rated 1 out of 5 stars

Absolutely awful! Website is misleading and constructed to deceive (in my opinion). 4 items, (only knowingly ordered two) however... order took over a week to arrive. RETURNING ORDER HAS AND SIL... See more

Company details

  1. Men's Clothing Store
  2. Activewear Store
  3. Bags and Luggage Store
  4. Clothing Store
  5. Streetwear Store

Information provided by various external sources

Dickies men's fashion clothing, skate and streetwear


Contact info

1.4

Bad

TrustScore 1.5 out of 5

589 reviews

5-star
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Rated 5 out of 5 stars

trusted brand

I made 2 orders : the handling and processing of orders is very fast, we are informed by email throughout the process and until delivery.
Regarding the Dickies brand and especially the 872 slim pant nothing to say it is known and recognized and I am very satisfied.

August 20, 2018
Unprompted review
Rated 5 out of 5 stars

Fast delivery

No fuss, no delay, items as ordered. Great service.

July 5, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Kaidou,

Thank you for letting us know how happy you are with the service you received.

I hope that you will order again with us in the future.

Dickies Life

Rated 5 out of 5 stars

free shipping which was great…

free shipping which was great considering it was only £25 spent! fast delivery too

July 3, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Ben,

Thank you for taking the time to let us know that you were happy with the service you received.

We hope that you will order again soon.

Dickies Life

Rated 2 out of 5 stars

Received my first order after a delay…

Received my first order after a delay of a couple of weeks due to stock shortages, so I believe. Dickies did call me to explain and offer an apology, so fair enough. Sadly the garments were the wrong size, so I parcelled them up and sent them back, using the free returns service. I was given a full refund, but then had to re-order the products in the sizes I wanted as, oddly, Dickies do not offer an exchange service!!!

July 2, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Thank you for taking the time to leave a review.

Apologies for the delay with your initial order. We do like to keep our returns process as simple as possible and we find that offering customers the chance to return their order for refund is the easiest option. Customers can then re order the garments they require.

If you did wish to discuss further please don't hesitate to contact me.

Kerry Shaw
Online Sales and Customer Service Manager

Rated 5 out of 5 stars

Love shopping with Dickies,great…

Love shopping with Dickies,great quality clothes and very speedy delivery. 👌🏼

July 1, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Dylan,

Thank you for leaving us positive feedback.

We look forward to you ordering with us again in the future.

Dickies Life

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication throughout.

June 25, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Thank you so much for taking the time to write a review, we're very happy that you are pleased with the service we offer!

Dickies Life :)

Rated 4 out of 5 stars

Deliveries

One of the delivery companies went to the wrong house.

June 23, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hello James,

I'm so sorry to hear that the delivery process did not run as smoothly as we would like. Thank you for letting us know, we will endeavour to make sure this does not happen again!

Dickies Life :)

Rated 4 out of 5 stars

Good

Good ! No problem really fast

June 23, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Jason,

Thank you so much for leaving us a positive review, we're very happy to hear that your item got to you nice and quickly!

I hope you'll shop with us again soon.

Dickies Life :)

Rated 5 out of 5 stars

Super speedy delivery

The item I ordered was in stock. I placed the order in the afternoon and it was received the day after, well packaged by a courteous delivery driver. Really impressed.

June 17, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Hannah,

Thank you for the positive review.

I hope that you will shop with us again soon.

Dickies Life

Rated 3 out of 5 stars

I ordered two items :

I ordered two items :

The 1st short was ok even if it was too short, the second was a shirt instead of a short.

Had to send back both.

June 14, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Matthieu

I am sorry that you had an issue with your order, I will ask my manager to look into this for you.

Dickies Life

Rated 5 out of 5 stars

Great all-round experience

Great all-round experience. Great communication, easy to navigate/order site, very good prices, well packed items and a speedy delivery.
Ordered 15" khaki multi pocket shorts and as expected they are a great quality and fit. Will defiantly use this site again. Recommended.

June 13, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Tim

thanks for leaving your review, i am pleased that you found our site easy to use and that your products were good quality.

Dickies Life

Rated 5 out of 5 stars

An outstanding company!!

Great company with fantastic communication. There was a slight delay to delivering my items due to the company moving into a new warehouse. They contacted me with a personal phone call to inform me of the delay and when i could expect my items which i was very thankful for and thought was above and beyond what most companies would have done. For this reason as well as the high quality of their products I will always recommend them to anyone. And will continue to buy their products.

June 13, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Glen

thanks for your reviews, thank you for you understanding regarding the delay, resulting from our warehouse relocation.

Dickies Life

Rated 5 out of 5 stars

Top service!

Fast service! Good communication! Quality product!

June 11, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Harry

thanks for your review, really pleased to hear that you have a fats service, good communication and that your product was good quality.

Dickies Store :)

Rated 5 out of 5 stars

Quick, good Products.

Quick, good products, I order quite often and like it!

June 10, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Thorsten

Thank you for leaving your review, I am please that you order often and like our products and receive a quick delivery.

Dickies Life

Rated 2 out of 5 stars

Poor delivery communication

everything was fine during the order until i received confirmation via email & text stating a quick delivery time of a couple days, i then receive another email (on the due delivery date) stating my delivery will not be sent out till the end of the month which was confusing.

May 31, 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Hi Phoebe

Thank you for taking the time to leave a review, I have asked my manager to make contact with you to discuss the delivery information you were given.

Dickies Life

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