Extremely Frustrating Customer Service Experience… this is giving me anxiety!! I’ve been a loyal customer of Fashion Nova for quite some time, and I’m incredibly disappointed with the lack of co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute scam! Please do not spend your money there. I have been back and forth with them via email since December 8th trying to ether get my goods or a reimbursement since the goods they claim were s... See more
They are scammers, thieves, I thought I was ordering from Fashion Nova and boom my email said dictair, I quickly went online to read reviews about this fraudulent company because I never heard of t... See more
I ordered a few items from a company called Dictair who claimed to be selling discounted clothing on behalf of Fashion Nova. I followed closely and waited as they asked for 32 days. Guess what, when... See more
Company details
Written by the company
dictairis mainly engaged in retailing of clothing, and the team has a series of professionals.
Contact info
4456 Bedford Street, 06492, Wallingford, United States
- service@dictair.com
- dictair.com
1.2
Bad
73 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Never received my order they said they…
Never received my order they said they were going to resend the order but they never did !it’s all fake .
May 4, 2024
Unprompted review
I never recieved my order. TWICE!
I never recieved my order.
It took for ever to recieve a refund.
It's the worst service that I have ever had.
April 27, 2024
Unprompted review
This company is a scam!
This company is a scam!! I never received my products. Did a flash sale on face book as Fashion Nova and found out it was this company. First said order was shipped. Never received. No customer service #. Then sent emails auto generated. Then said they resend products. Never received those either. I doubt I'll get money back either !! Originally ordered March 1st as of April still nothing.
March 1, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.