I would highly recommend DietDoc to anyone who needs help shedding some pounds. I weighed 173 and after 5 weeks now I’m at 158 and still going! The customer service I received is by far a 5 star and t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DietDoc is a trusted resource in your weight loss journey. Reliable safe products paired with outstanding customer service-DietDoc is invested in your success. The only thing you have to lose is wei... See more
Great personal experience with this company AND amazing support with my personal coach (Nick). Couldn't ask for a better online support system. They've been trustworthy, helpful, supportive, and hones... See more
The Team at Diet Doc is very knowledgeable, professional, patient and helpful. They navigate your weight loss journey with food plans, support people and Doctors that listen to what your goals are and... See more
Company details
Written by the company
DietDoc’s Metabolic Reset is built on decades of research that shows incremental habit change through intensive lifestyle intervention, in combination with medication that works on underlying biology, is the most effective approach for sustained weight loss and improved metabolic health.
Contact info
31684 S Flat Rock Dr, 85623, Oracle, United States
- (800) 581-5038
- support@dietdoc.com
- dietdoc.com
Gian goes the extra mile
Gian exemplifies exceptional customer service. He does a phenomenal job responding as well as following up. Highly recommend!
Gian is topnotch!
Gian is very professional and attentive to my diet needs. I am always confident that my concerns and my orders will be handled with great care.
Customer Service Manager is Awesome.
After having what I thought was a problem with the order, a manager called me and kindly explained everything. I was happy with the resolution and am a happy customer once again!
Gian was super helpful
Gian was super helpful and great with helping me understand the different programs and what would be best. Gian was also very patient with assisting me with my order and appointments. Gian is the best!!!!
Absolutely love working with Gian
Absolutely love working with Gian, he is on top of it. I tend to forget when I need to sign up but he’s always there, helping to remind me with any thing I need and answering questions promptly. He’s made it very smooth and seamless for me and I’ve lost 20 pounds, which is something to celebrate as well
Bethany is an incredible resource for…
Bethany is an incredible resource for me. I wouldn't have trusted the process without her. But she made it easy and answered all my questions in a timely manner. Thank you! I'm excited to start this journey.
This was my last hope before having…
This was my last hope before having surgery...I've been up and down my whole life. I was at 320lbs despite diet, exercise etc....really frustrating. I'm an MD and my MD told me "you'd be a good candidate for one of the new weight loss drugs....but you can't get any so just diet and exercise". Duh. I was pointed to these guys by a friend and business colleague....I'm into this now 3 weeks or so.....down 17 lbs....not doing anything crazy...just added the Rx as directed....working out and on a low carb diet.....weight comes off....just not as hungry as I used to be.....I used to easily knock off a 14oz ribeye (I am a good cook unfortunately)...now maybe 6 oz at the first sitting....remainder during the week. Even fish - I can't eat more than 8oz of filet....thanks Dennis!! I need to add a good MD staff with good judgement.
Dennis is AMAZING!!
Dennis is AMAZING!!! Prompt service and follow up. Doctor is very helpful, too. Great organization!! Highly recommend.
Definitely would recommend
Gian and Dr Bernard are the best. Very thorough and informative. Gian responds almost immediately to texts whenever I have questions and keeps me up to date on pricing specials.
Double charges and delays in shipping…
Double charges and delays in shipping next months meds. I know they are working with a third-party pharmacy but it’s frustrating. I will likely have a week without meds which is very disappointing
DietDoc is very helpful in their reliability.
The patience, follow-through, and friendliness of the agents certainly made a difference. This is the reason I continue to seek services with DietDoc. In addition, I have also lost weight!!. They are always exploring ways to better serve me in reaching my goals.
Excellent
The communication is the most important and they are fantastic! Quick response with a lot of patience.
Amazing service and Gian is so…
Amazing service and Gian is so helpful!!! I love the products and has been a life changing diet for me! Trust me, totally worth it, every penny! This company cares about you and checks on you to make sure you are on track and hit your goals. A+
Comes on time
Easy and convenient
Easy and convenient, Gian was very helpful and provided me with answers to my questions and information immediately.
Easier than I expected.
Everyone is so experienced and very…
Everyone is so experienced and very helpful in helping me understand what I was taking and how do use it and thank them very much for that
It's so easy to talk to the doctor and…
It's so easy to talk to the doctor and the nurse. The prescription was sent out quickly and the follow up is consistent. Friendly and caring professional.
Slow
Slow, expensive, did not get drugs for over a week after payment. Also was missing a necessary drug that every dr would prescribe in normal course. Will not use again.
It was very quick seemless and my agent…
It was very quick seemless and my agent was helpful and stayed in contact with me.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








