Fantastic day family day out. Loved all the digger experiences and the Police car . Once concern regarding the diggers that scooped up the dirt , it was very windy and the dirt created a very dusty a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We went with two of our grandchildren and parents as a birthday treat for one of the kids . I was pleasantly surprised by the amount of machines were available to use. Everything was very well organ... See more
Company replied
Transaction went smoothly, goods arrived safely. They haven't been given as presents yet so unable to comment on size etc
Company replied
Rides were great. Staff were mostly positive and engaged. The ride times can be a bit short, so if you’re there on a busy day you’ll spend a lot more time queuing than riding, however we got there... See more
Company replied
Company details
Written by the company
Diggerland is the ultimate experience where children and adults alike can ride, drive and operate REAL diggers, dumpers and other full- size construction machinery. Fun for all ages from 4 (subject to height restrictions) to 40-plus, Diggerland with its 20 different rides and drives and an array of additional activities is the ideal theme park for small to large groups looking for something exciting and truly unique. Get to grips with real JCBs, take a turn on the Spindizzy, rise to lofty heights and enjoy the views on the Skyshuttle, enjoy an off-road ride on the Groundshuttle, or have a go on the Go-Karts!
Contact info
United Kingdom
- 01634 711711
- marketing@diggerland.com
- diggerland.com
4.2
Great
680 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We Dug it at Diggerland
What an amazing day out! I loved it possibly more than my teenaged daughter (secretly the plan) and we had plenty of time to do everything at least once. Our 1st visit to the park but we are planning a return.
August 6, 2024
Unprompted review
Reply from Diggerland
Hi Alexander,
Thank you for your fantastic review! We’re delighted to hear that you and your daughter had such an enjoyable day with us and that the park exceeded your expectations. It’s great to know that you both had plenty of time to explore and experience everything.
We look forward to welcoming you back for another visit and hope your next experience will be just as memorable!
Best wishes,
Diggerland
Can’t decide if we the parents had more…
Can’t decide if we the parents had more fun or our 4 year old! Loads of fun equipment to try, the staff are friendly and helpful, we never had to queue really, and we all had so much fun! We will definitely be going again!
August 22, 2024
Unprompted review
Reply from Diggerland
Hi Ali,
Thank you so much for your wonderful feedback! We’re delighted to hear that both you and your 4-year-old had such a fantastic time at Diggerland. It’s great to know that you enjoyed the equipment, found our staff friendly and helpful, and didn’t have to wait long for the rides.
We look forward to welcoming you back for another fun-filled visit soon!
Best wishes,
Diggerland
A great experience!
I bought a digger experience for my partner for his birthday and I had a go too. We both really loved it. The guys running it were super friendly and helpful, and the activities were challenging but not unattainable. It was structured really well and it was great to have a go at using all the different functions.
One thing that would be good to improve is that I'm only 152cm and not super strong, and the digger I was on first was newer and a bit stiffer and heavier and hard for me to use the pedals - I swapped to a different older one later that was much easier for me to use - so maybe that sort of thing could be taken into consideration when allocating diggers for an easier experience.
We had loads of fun in the park afterwards with our nephew who was on cloud 9 to be there! A great day out!
July 14, 2024
Unprompted review
Reply from Diggerland
Hi Lauren,
Thank you so much for sharing your wonderful review! We're thrilled to hear that both you and your partner had a fantastic time on the digger experience, and that you enjoyed the mix of challenges and activities. It’s great to know that the team made your day memorable with their friendly and helpful approach.
We also appreciate your feedback regarding the digger controls, and we’re glad you were able to switch to a machine that was more comfortable for you. Your suggestion is incredibly valuable, and we’ll certainly take it into consideration to ensure that all of our guests have the best experience possible from the start.
It’s fantastic that you were able to enjoy the park afterwards with your nephew too! We’re so happy he had such a fun day.
We hope to welcome you all back to Diggerland again soon!
Best wishes,
Diggerland
A fabulous day out for the family!
What a fabulous day out for the whole family. All the staff are super friendly and helpful. Even the grown ups can get involved so it is truly a family day out. I didn't think there was much there to start with but I was so wrong. We went on everything and spent a full day, absolutely fantastic! 👏 👌
August 12, 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you and your family had such a fantastic day with us, and that everyone—from the little ones to the grown-ups—enjoyed all the rides and activities. It’s great to know you made the most of everything Diggerland has to offer and that our friendly staff helped make your visit even more special.
We hope to welcome you back for another fun-filled family day soon!
Best wishes,
Diggerland
Really good fun and friendly staff
Really good fun and friendly staff, especially Tim doing the tuition on the monster digger.
July 10, 2024
Unprompted review
Reply from Diggerland
Hi Ian,
Many thanks for your 5* review, it's fantastic to hear you had a great day with us. We will pass on your positive comments to Tim as well!
Best wishes,
Diggerland
This was our third visit to a…
This was our third visit to a Diggerland in recent years. Our grandsons have different holidays to Kent schools living in Surrey so are able to visit with their enthusiastic grandparents mid week whilst it was very quiet. They now 15 & 13 years old enjoyed as much as when they were much younger!
We must make a special shout out for ALL the staff who are terrific. Each were careful in their handling and guidance of guests and had an incredible rapport with guests talking freely about themselves and their future aspirations. Whoever trains them for their summer jobs is doing an excellent job and creating an atmosphere which will encourage staff and guests alike. Thank you for creating and maintaining such a great experience!!!!
July 8, 2024
Unprompted review
Reply from Diggerland
Hi Stephen,
Thank you so much for your wonderful feedback and for choosing to visit Diggerland for the third time with your grandsons! We’re delighted to hear that they still enjoy the experience just as much now at 15 and 13 as they did when they were younger. It’s always lovely to see our visitors returning for more fun.
We truly appreciate your kind words about our staff. We take great pride in the training and development of our team, and it's fantastic to hear that their professionalism and enthusiasm made a positive impact on your visit. We’ll be sure to pass on your praise to the entire team, as they will be thrilled to know their hard work is recognised and appreciated.
Thank you again for your continued support, and we look forward to welcoming you and your family back for many more visits in the future!
Best wishes,
Diggerland
Such an amazing day with our son
Such an amazing day with our son. For his height he was free entry so we were curious to what he could do but surprisingly there was loads he was able to participate in. We would highly reccomend and can’t wait to go back :) the food was lovely and not badly priced either. Very good quality ingredients used.
July 15, 2024
Unprompted review
Reply from Diggerland
Hi Olivia-Marie,
Thank you so much for your lovely feedback! We’re thrilled to hear that you and your son had an amazing day at Diggerland. It’s great to know that, despite his height, he was able to enjoy so many of the attractions.
We’re also delighted that you enjoyed the food and found it to be good value, with high-quality ingredients. Your recommendation means a lot to us, and we can’t wait to welcome you back for another fantastic day out!
Best wishes,
Diggerland
An amazing day out with our 4year old…
An amazing day out with our 4year old Grandson, definitely somewhere we will be revisiting.
July 6, 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for your 5* review, we are pleased you enjoyed your recent day out to Diggerland. We look forward to welcoming you back soon!
Best wishes,
Diggerland
What a novel and fun place to visit
What a novel and fun place to visit. 2 grandparents, 2 sons, 2 daughters in law and 3 grandchildren all had a marvellous time playing on the diggers, hooking ducks, digging holes, go karts and so much more. Highly recommend as a family day out
July 13, 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you so much for your lovely feedback! We’re thrilled to hear that your whole family, from grandparents to grandchildren, had a marvellous time at Diggerland. It’s wonderful that you all enjoyed the variety of activities, from digging holes to racing on the go-karts. We’re so pleased you would recommend us as a family day out, and we can’t wait to welcome you all back for more fun soon!
Best wishes,
Diggerland
Our experience was exceptional from the Sticky Fingers Holiday Club…
Our experience was exceptional from the moment we entered the grounds! great parking which I may add was free, we had the warmest welcome and the wow factor started the moment you walked in the door! rides were amazing, with outstanding customer service we at Sticky Fingers felt it was worth every pennie spent every child was gifted a certificate and a Digger land sticker to enhance their memories that they will never forget we had 50 children that all said they had the best time of there lives from 4-11 years all nagging to go back. such a fun place for all age groups Can’t wait to go back soon. as a teacher i would recommend this adventure to everyone who wants to have a fun family day out! No regrets
August 2, 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us was exceptional right from the start. It’s great to know that you appreciated the free parking and the warm welcome we strive to offer every guest.
We’re delighted that the rides and customer service exceeded your expectations, and it’s fantastic to hear that the certificates and stickers were a hit with the children. Knowing that all 50 kids had such a memorable time is truly rewarding for us.
We can’t wait to welcome you and your group back for another fun-filled visit. Your recommendation means a lot to us, and we’re so glad Diggerland has left such a positive impression.
Best wishes,
Diggerland
We had a lovely day out at diggerland!
We had a lovely day out at diggerland!
It was coming up to my sons 3rd birthday and I wanted to take him somewhere he would enjoy. It can be hard when they are small as most places they are not allowed on the rides.
I found diggerland on an advert online and decided to book to go for his birthday. I was not disappointed. He absolutely loved it and keeps saying he wants to go back.
He could go on 90% of the rides and he loved them all. Even his 1 year old brother got on a few rides which was good.
It wasn't to busy when we went so we didn't have to queue only for a couple of things and there was plenty to do.
We had some food at the restaurant and I have got to say it was really good at a reasonable price.
We would definitely go back to diggerland and I would recommend going 😊
August 18, 2024
Unprompted review
Reply from Diggerland
Hi Samantha,
Thank you for your wonderful review! We’re thrilled to hear that you and your sons had a fantastic day at Diggerland, especially as you were celebrating your eldest’s 3rd birthday. It’s great to know that he enjoyed nearly all of the rides, and that even your youngest had the chance to join in the fun.
We’re pleased that the park was not too busy during your visit, making it a more enjoyable experience with minimal queuing. It’s also great to hear that you were happy with the food at our restaurant and found it both tasty and reasonably priced.
Thank you for recommending us and for planning to visit again. We look forward to welcoming you all back for more adventures!
Best wishes,
Diggerland
All the young staff were so helpful and…
All the young staff were so helpful and enthusiastic about their jobs, we had a really good day out
July 23, 2024
Unprompted review
Reply from Diggerland
Hi Will,
Thank you for your kind words! We’re thrilled to hear that you had a really good day out and that our young staff made such a positive impression. Their enthusiasm and helpfulness are greatly appreciated, and it’s wonderful to know they contributed to your enjoyable experience.
We look forward to welcoming you back for another great day!
Best wishes,
Diggerland
Best Day!
Me (23) and my mates (24,26,29,31) had a great time. we got to dig using diggers. Why go anywhere else. We also got to ride tiny go karts. 10/10 if you want fun at any age GO TO DIGGERLAND!
July 1, 2024
Unprompted review
Reply from Diggerland
Hi Oliver,
Thank you for your fantastic review! We’re thrilled to hear that you and your mates had such a great time at Diggerland. Digging with real diggers and riding the go-karts sounds like the perfect day of fun, no matter your age! We really appreciate the 10/10 rating and love knowing we helped make your day so enjoyable.
We hope to see you all back at Diggerland for more fun in the future!
Best wishes,
Diggerland
absolutely fabulous day out
absolutely fabulous day out. we went with children aged from 4 to 13 and they all loved it. lots of interactive driving and operatings machines, which was lovely for the adults to watch them do. the staff were happy to make the children's experience really special. the food was good and well priced. all in all we had a fantastic day. all 9 in our group came out happy happy.
August 19, 2024
Unprompted review
Reply from Diggerland
Hi Brian,
Thank you so much for your fantastic review! We’re absolutely thrilled to hear that all the children, ranging from 4 to 13, had such a wonderful time, and it’s great to know that the interactive driving and machinery experiences were a highlight for both the kids and the adults watching. Our staff always strive to make each visit special, so it’s brilliant to hear that they helped create such a memorable day for your group.
We’re also pleased that you found the food to be both good and well priced. It’s lovely to hear that all 9 of you left happy—exactly what we aim for!
We look forward to welcoming you all back for another fantastic day out.
Best wishes,
Diggerland
The kids (and adults) had a great time…
The kids (and adults) had a great time at Diggerland in York. We were fortunate that it wasn’t busy so no queues at all. It was the highlight of our 5 year old’s holiday and he’s keen to return. Would highly recommend for any digger-loving child. He was controlling the scoop on a digger by the end and absolutely thrilled with himself!
July 3, 2024
Unprompted review
Reply from Diggerland
Hi Claire,
Thank you for your fantastic review! We’re so pleased to hear that both the kids and adults had a great time at Diggerland Yorkshire. It’s always a bonus when the park is quiet, allowing for more time to enjoy the rides without queues. We’re thrilled to know that it was the highlight of your 5-year-old’s holiday, and how exciting that he was able to control the scoop by the end of the day – what a brilliant achievement!
We’d love to welcome you all back again, and thank you for recommending us to other digger-loving families.
Best wishes,
Diggerland
We had a fantastic time at Diggerland
We had a fantastic time at Diggerland. We were two parents, two kids aged 4&5
And two grandparents and there really was something for everyone.
We spent the whole day and did some of the activities several times.
The staff were lovely and really helpful.
Will happily come back
July 2, 2024
Unprompted review
Reply from Diggerland
Hi Chris,
Thank you so much for your wonderful review! We're thrilled to hear that your entire family, from the little ones to the grandparents, had such a fantastic time at Diggerland. It's great to know that you were able to enjoy the activities multiple times throughout the day, and we're delighted that our staff made your experience even more enjoyable.
We look forward to welcoming you all back for another fun-filled day in the future!
Best wishes,
Diggerland
Good for all ages
Brought our under 2 grandson here for the day. Actually quite a lot he could do. Reasonably priced entry as was the food. Indoor play area was good as we had to shelter for a bit. All the attendants were very good and helpful. Expect to return to Chatham site next year.
July 2, 2024
Unprompted review
Reply from Diggerland
Hi Clive,
Thank you for sharing your lovely review! We're so pleased to hear that your grandson had a great time and that there were plenty of activities for him to enjoy. It’s wonderful to know you found the entry and food reasonably priced, and that the indoor play area provided a helpful place to shelter.
We’re also delighted that our attendants made your visit even more enjoyable. We look forward to welcoming you back to our Chatham site next year for another fun day out!
Best wishes,
Diggerland
A great day out for children (and Dad's!)
I've been with my two lads (11 & 9) twice now and they love it. They love the diggers (me too!) and the other machines they can ride. The staff are lovely and friendly and treat the kids really well, making the whole experience a great day-out.
July 5, 2024
Unprompted review
Reply from Diggerland
Hi Simon,
Thank you for your wonderful review! We’re thrilled to hear that you and your lads have had such a great time at Diggerland, and we’re so pleased that you all enjoy the diggers and machines. It’s always fantastic to know that our staff have made a positive impact on your visits, and we’ll be sure to pass on your kind words to the team.
We look forward to welcoming you all back for more fun in the future!
Best wishes,
Diggerland
Brilliant activity and fulfilled a…
Brilliant activity and fulfilled a boyhood dream! Thanks very much!
July 7, 2024
Unprompted review
Reply from Diggerland
Hi Julian,
Thank you for your fantastic review! We’re so pleased to hear that your visit fulfilled a boyhood dream – that’s exactly what we aim for! We're glad you had such a brilliant time, and we hope to welcome you back for more fun in the future.
Best wishes,
Diggerland
Dads Rule At Diggerland!
The instructions on how to use the front loader and back hoe of the JCB were really clear. The VIP driving, plus trying all the other diggers was really great fun. I highly recommend being spun around in the large excavator - great fun.
August 18, 2024
Unprompted review
Reply from Diggerland
Thank you for your brilliant review! We’re thrilled to hear that you had such a fantastic time and found the instructions for the JCB front loader and backhoe clear and helpful. It’s great that you enjoyed the VIP driving experience and trying out all the other diggers too!
We’re especially glad to hear that Spindizzy was a hit – it’s definitely a guest favourite for good reason! We look forward to welcoming you back for even more fun in the future.
Best wishes,
Diggerland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.