Brilliant advice, brilliant after sales from the websales team. Very committed to finding the right product for us and they went out of their way to help.
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(WEB26920) AVOID: Yes the bad reviews are all true. AVOID AT ALL COSTS, I ordered an item online, I opened the box to check if it was the correct item (something which is within my consumer rights as... See more
Ordered a used Sony UTX-P1 transmitter with XLR cable to 3.5mm jack from this company on Saturday 8th June. Item was reasonably priced. Got order confirmation straightaway. On Monday was informed... See more
I placed an order and it’s been 3 days without any confirmation of shipping, despite paying extra for 2 day delivery, which has obviously not been honoured. They also haven’t responded to emails ask... See more
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Top Notch
Great price, speedy delivery + top notch customer service!
Good communication and great value for…
Good communication and great value for money.
Great service
Great service and prompt delivery of goods. Will use again.
Great customer service went our their…
Great customer service went our their way to get me my product under the lead time for an upcoming job!
Very helpful aftersales support
They were incredibly helpful when dealing with some equipment that needed repairing. Went above and beyond the call of duty to get things fixed. I really couldn't recommend more highly!
Great service
Great service, fast answer and easy communication.
Any doubts or concerns are easily solved mainly because they care about the costumer.
Highly recommended as a partner.
Thanks guys!
Fantastic Experience
I had an absolutely fantastic experience buying a camera. The owner’s commitment to customer satisfaction was evident throughout the entire process. I highly recommend this place to anyone in search of quality cameras and outstanding customer service.
Super fast delivery!
We prepayed for a product
We prepayed for a product, but never recieved the item. Has not even been shipped. We contacted the customerservice allready about this back in start 2021.
We have steadily asked about status on the refund, and every time we get a respons, that they will fix, refund or whatever. But nothing happens. Tried mail, phone, Messenger, seem like they don't care.
This was a product for Black Magic grading panels, where we where refered to buy from DigiBroadcast. So very dissapointed as another reseller about this complete lack of care.
I DO NOT TRUST THIS COMPANY
I ordered a Canon camera they falsely stated was in stock and took my £888 then an e mail stated they would let me know when they got hold of the camera .
I rang up and asked if they had the camera to be told it was out of stock and did not know when it would be available.
I then asked to cancel the order and get an refund.
They tried to fob me off by selling me a more expensive camera. To date I have not had my AMEX card refunded nor response to my e mail.
I await a refund soon before taking legal action.
This company does not seem trustworthy.
Excellent service and got a great deal…
Excellent service and got a great deal on the item I was after.
Had ordered the wrong product
Had ordered the wrong product. The team over at Digi Broadcast did an amazing job to send out an alternative with the tight timeframe we had given them. Very Happy with the service provided and would highly recommend them!
Amazing!
Extremely helpful company who go above and beyond for customers! Liam in particular was a huge help for me in sourcing and delivering a used Arri in excellent condition for a competitive price. Really appreciated all the help guys!
AVOID AVOID AVOID!
I placed an order and it’s been 3 days without any confirmation of shipping, despite paying extra for 2 day delivery, which has obviously not been honoured. They also haven’t responded to emails asking them where my order is or for any tracking information. I’m going to cancel my order if they haven’t already sent it and get back to me ASAP.
Terrible customer service. AVOID

Reply from Digibroadcast
Reliable and knowledgeable
A great bunch, very reliable and knowledgeable, Raj is a fantastic person to deal with.

Reply from Digibroadcast
Really helpful
Really helpful. Fantastic communication and excellent service.

Reply from Digibroadcast
Great Customer Service
Digibroadcast was very helpful in supplying me with a Sony FX6 camera which I had been trying to find. The service I experienced was very helpful and assisted with getting my camera delivered to me the next day.

Reply from Digibroadcast
The team helped me with my Sony FX6…
The team helped me with my Sony FX6 purchase very quickly and efficiently,
They were super helpful and understanding when I needed to return the camera. Brilliant service highly recommend.

Reply from Digibroadcast
Item I wanted was out of stock
Item I wanted was out of stock. I still placed the order as there was no rush and the price was good. They kept me informed all the way through about the progress of my order and managed to deliver two days before my flight out of the country. Thank you for providing me a great service. I will come back again.

Reply from Digibroadcast
Bought a nice used Sachtler tripod
Bought a nice used Sachtler tripod. Digi Broadcast picked up the phone when I had a query about the product before buying and it arrived the day after ordering. The tripod head was fully locked off when it arrived. This is generally bad practice, as it often causes damage in transit. Luckily all was in order and it works very well

Reply from Digibroadcast
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