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Rated 3 out of 5 stars

I preordered Battlefield 4, and (since they're across the Atlantic from me) they didn't get the game keys until the EU release. I was stuck without a preload, and a day into the actual release unti... See more

Rated 4 out of 5 stars

Fast responding customer support and cheap store where I'm definitely going to buy my next games at. One downside though is that I pre-ordered Battlefield 4 and I recieved my key 8 hours before r... See more

Rated 2 out of 5 stars

Bought Borderlands 2 from them over a week ago and still have not received my key. I've sent multiple emails and I have not received a reply from either of them in regards to me receiving my key.... See more

Rated 5 out of 5 stars

I preordered BF4 and got my Key roughly two days before my friend got his from Amazon. All in all, nothing to complain about, easy ordering and security through Paypal services. I will probably... See more

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3.7

Average

TrustScore 3.5 out of 5

66 reviews

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Rated 1 out of 5 stars

It's eh

I bought 2 games bf4 and COD ghosts i got bf4 just fine but ghosts was "overlooked" quote from my e-mail.
Dear Sir,

We apologize for overlooking your order, but why did you not contact us earlier?

Kindest Regards

Really why didn't i contact you earlier! I'm sorry but I'm not buying from this site again.

November 17, 2013
Unprompted review
Rated 5 out of 5 stars

Simple, Easy, Fastest service out there.

Was slightly suspicious of a website selling game keys. But after seeing a few transactions done with friends and such, i was on board!.
It is by far the easiest way to purchase the games you want, when you want them!.

A++

November 17, 2013
Unprompted review
Rated 5 out of 5 stars

Reliable, trustworthy, safe keys received fast and functional.

Ever since I started purchasing titles from Digikeys.co.uk I have enjoyed my products as if I bought it from a mainstream retailer. There really is no difference, other than the fact that you can get quality customer support in typically under an hour. I once had an Arma 3 key that did not work from Digikeys.co.uk so I sent an e-mail to them explaining the situation, within an hour I had a response and was given a new key to replace the non-working one. Since then I have not once had a problem with any keys received from them and I will continue to purchase keys from them.

November 16, 2013
Unprompted review
Rated 5 out of 5 stars

Easy,fast and efficent

DigiKeys most be my favorite online place to get games.They have realy great prices and deliver in just the time they say they do.I realy dont think there is that much to say about DigiKeys other than its a grate place to get awesome games for awesome prices

November 16, 2013
Unprompted review
Rated 3 out of 5 stars

Appropriate response to an unfortunate situation

I preordered Battlefield 4, and (since they're across the Atlantic from me) they didn't get the game keys until the EU release. I was stuck without a preload, and a day into the actual release until I got my key. Not TOTALLY their fault, but I'd rather have gotten it on time.

They did offer an immediate refund, however, so they fulfilled their part of the obligation.

November 12, 2013
Unprompted review
Rated 1 out of 5 stars

Disorganised and rude, absolutely not worth the hassle!

After many reassurances (to the point of arrogance) from Digikeys that I would have my game key well in time for pre-installing for the game's launch date, they failed to deliver on time. In an attempt of apology they offered me a free expansion for this game, to be provided later that day. They also failed to deliver on this. I emailed them again to politely ask why they had not made good on their promise, and received an extremely rude response stating that I had already received this expansion (I had not) and further implying that I was - in some way - being greedy for even asking. I have not heard from them since, even though I replied again that I had not received anything. What a disaster of a business, I will not be using them again and will be advising people to give them a wide berth.

Update:

After finally getting a response from them thanks to DooM49's interaction (after several months), they have continued to state that "at this point we will not be providing your copy of bf4 premium (they probably shouldn't have promised it in writing) and communications broke down because you were dissatisfied with our service and left a grilling review.

So be warned, leave them a bad review (despite their urging for honesty) and they will be as vindictive as possible. I'm thinking this service is more one guy with a temper than a "business" with an ethical code.

November 6, 2013
Unprompted review
Rated 5 out of 5 stars

All round great performance. Thanks

Received my download code for bf4 the day before it was released so I could preload the game for day of release. Only slight advise is they could be a little clearer where to download code. Emailed with no instructions, luckily I knew what I was doing but others might not. Still great, many thanks

November 1, 2013
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service, very fast and kind.

I would recommend this company to anybody. On top of great deals, they have brilliant customer service who replies to every e-mail swiftly and in a kind manner. I will definitely be using this online store again.

October 31, 2013
Unprompted review
Rated 4 out of 5 stars

Good but not the fastest delivery.

Great an simple site.
I pre-ordered BF4 but didn't get it until 2 days after launch.

October 31, 2013
Unprompted review
DigiKeys logo

Reply from DigiKeys

Sincerest apologies for the late delivery,

Specific regions had different release dates.

We received our stock after the game had released for your country.

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