Digilicenses Reviews 155

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Purchased Licenses a few times before and it always worked fast. Licenses work. Never had a problem.

Company replied

Rated 5 out of 5 stars

Bought a Windows 11 Pro licence in November for 3 PC's, which included MS. Installed a code which didn't work. E-mailed and received a reply in literally minutes. After a few efforts at troubl... See more

Company replied

Rated 5 out of 5 stars

Purchased MS Windows 10 Pro and MS Office 2021 Pro Plus. Lets start off by saying I not a computer software expert, had an issue with windows 10 key not wanting to verify, sent them an email and hav... See more

Company replied

Rated 3 out of 5 stars

Purchase completed and email with invoice and confirmation received. Then it said another email with the licence keys will be sent to me in a few minutes. But no email for hours (not even in spam).... See more

Company replied

Company details

  1. Computer Software Store

About Digilicenses

Written by the company

Welcome to Digilicenses, your Microsoft partner for top-notch hardware and software solutions!

We specialize in innovative hardware and software solutions tailored to the unique needs of our customers. Our expertise is complemented by thoughtful marketing management, enabling us to optimally showcase our products and services. With the aim of ensuring the highest customer satisfaction, we offer live chat or email support through our multilingual customer service team, always guaranteeing personal and individual care.

Our team, armed with years of experience and know-how, is at your disposal. You'll benefit from our profound knowledge of current technologies and trends. At Digilicenses, we strive to offer you innovative solutions that provide a genuine competitive edge. As your trusted partner, we stay up-to-date and bring you only the best from the tech world. Whether it's OEM licenses or bespoke software solutions, our creative team works closely with you.

When it comes to quality and reliability, we make no compromises. All our products and services are developed to the highest standards and undergo rigorous testing. As soon as you order from us, we guarantee a 2-minute shipping and will send you your proof of origin as well as the encrypted SSL link for our download portal via email.

Let's together propel your business forward with the best hardware and software solutions on the market. Contact us today to learn more about our exclusive offer, including our return policy and our lifetime guarantee.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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Rated 5 out of 5 stars

Bought a Windows 11 Pro licence in…

Bought a Windows 11 Pro licence in November for 3 PC's, which included MS.
Installed a code which didn't work.
E-mailed and received a reply in literally minutes.
After a few efforts at troubleshooting, all applications worked.
In February, MS stopped working, so I e-mailed again.
Within minutes, new code was sent and MS working.
I cannot fault their back-up, which when considering what is paid for the product, is simply outstanding.
Companies out there, take note of how back-up should be done.
Highly recommended.

November 17, 2023
Unprompted review
Digilicenses logo

Reply from Digilicenses

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to hear from you again.
Best regards,
Alejandra
Customer Service

Rated 1 out of 5 stars

I NEVER RECEIVED THE SOFTWARE

I NEVER RECEIVED THE SOFTWARE! I WANT A REFUND.
CRAIG

February 8, 2024
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Reply from Digilicenses

Dear customer, on 2/10 we had anydesk scheduled. As our technician says we tried to access the client's computer several times but he did not give us access to his computer and we informed supervision of what had happened.
We are happy to offer you a second Anydek. Please let us know. It is important to us to solve the problem as quickly as possible. With kind regards, Nicole Huber

Rated 4 out of 5 stars

Helpful and good communication

Helpful and good communication with little delay - codes provided worked without issue!

January 27, 2024
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Reply from Digilicenses

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Best regards
Jessy

Rated 5 out of 5 stars

Very efficient

We had to contact customer service for some advice and they responded very quickly! Great service.

February 2, 2024
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Reply from Digilicenses

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Our customer service team is available 24/7 until you get your program installed and fully working. Best regards!
Jessy

Rated 4 out of 5 stars

One of two license codes worked

License codes were emailed fairly quickly after purchase, and one of the codes worked as intended, saving me a lot of money on the purchased software. Regarding the non functioning license, customer service responded within 12 hours and proposed a fix for the issue.

January 13, 2024
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Reply from Digilicenses

With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. Thank you very much for your comment.
Best regards,
Alejandra
Customer Service

Rated 5 out of 5 stars

Received key quickly and worked well

Received key quickly and worked well. No problems.

December 29, 2023
Digilicenses logo

Reply from Digilicenses

Thanks for sharing your experience. Our main priority is the satisfaction of our customers.
Best regards,
Geovana
Your Customer Support Team

Rated 5 out of 5 stars

Personal use

I have been using their services for more than 3 years - Get any problem !

January 3, 2024
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Reply from Digilicenses

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Our customer service team is available 24/7 until you get your program installed and fully working. Best regards!
Greetings
Geovana

Rated 4 out of 5 stars

Experience with delivery and tech support

Delivery fast. However didn't get correct key code and no assistance getting my email account connected to Outlook. Sent new key code, but haven't tried it yet until I get my email account successfully connected to Outlook. Will try to connect my email account to Outlook again in about a week. Maybe I will request help from Digilicenses tech support then if I'm unsuccessful in doing it myself. Don't want to use the newly supplied key code to activate Office until I successfully connect my non-Outlook email account to Outlook mail in Office 2021.

December 17, 2023
Digilicenses logo

Reply from Digilicenses

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your review. We look forward to the next time we’re able to serve you again.
Greetings
Geovana

Rated 5 out of 5 stars

Trust DigiLicenses

I trust DigiLicenses because I know they can provide the products represented and that they have the expertise to troubleshoot solutions when any problems arise. They have never let me down.

December 24, 2023
Digilicenses logo

Reply from Digilicenses

We really appreciate you taking the time to share your rating with us. We look forward to hearing from you again soon.
Greetings
Geovana

Rated 3 out of 5 stars

Licence keys hassles

Purchase completed and email with invoice and confirmation received. Then it said another email with the licence keys will be sent to me in a few minutes. But no email for hours (not even in spam).
---
Edit: Eventually, their customer support responded to my complaint and gave me a new key from there. Unfortunately, the key did not work. After a few backwards and forwards in email correspondence, they eventually gave me a new key that works. Looks like all ends well.

December 23, 2023
Unprompted review
Digilicenses logo

Reply from Digilicenses

Dear customer, we are very sorry for the problems you have experienced, we proceeded to resend your order again, for us it is very important that our customers are satisfied, please check your inbox and let us know if you managed to activate the key.

Best regards
Jessy
Your customer service team

Rated 4 out of 5 stars

Order 28814

Order 28814, in October 2022, I ordered MS Office 2021 for 3 PC and I can only used two. The third one will not activate on December 2nd, 2023.

December 2, 2023
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Reply from Digilicenses

Thank you so much for taking the time to leave us a rating.
Please contact our customer service via E-Mail so that they can help you with this issue. Our customer service team is available 24/7 until you get your program installed and fully working. Best regards!

Rated 5 out of 5 stars

GREAT ITEM

GREAT ITEM, GREAT PRICE, GREAT DELIVERY

November 28, 2023
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Reply from Digilicenses

We very much appreciate your comment. We hope you’ll visit our Shop again soon.
Best regards,
Jose L.

Rated 5 out of 5 stars

Not my first time

Not my first time, always works, thanks.

November 22, 2023
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Reply from Digilicenses

Thank you for providing us with your valuable feedback.
Best regards,
Jose L.

Rated 5 out of 5 stars

Excellent & Fast Service

Excellent & Fast Service.

Easy to order and download the software online. Installation was a breeze!

November 10, 2023
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Reply from Digilicenses

Thank you for providing us with your valuable feedback.
Best regards,
Jose L.

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