Digitale-Vignette-Online.at Reviews 

10,083
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,457 reviews, reviewers had a great experience with this company. Many consumers found the service to be very practical and easy to use for securing vignettes, with processes often described as quick and straightforward. Users appreciated the simplicity of the setup and the immediate activation of the required documentation on their accounts. Conversely, a small portion of people felt that the platform involves unexpected recurring charges after purchasing a short-term ticket, as some were billed monthly without obvious consent. Reviewers noted that the nature of these automatic renewals is often unclear, with some requiring customers to extensively review the terms.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how quick, practical, and easy it is to... See more

Payment

Reviewers mention ambiguous feedback about payment, noting that while the initial checkout is... See more

Website

People report ambiguous experiences with website, noting both convenient purchases and serious concerns. On... See more

Subscription

Users describe negative interactions with subscription terms, reporting recurring monthly payments after... See more

Service

Customers consistently note positive experiences with service, describing the overall process as quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's easy and second time using it. Previosly they've charged me again the first day of the next month, but after my comlaint, they've responded qiluickly and refunded me.

Rated 4 out of 5 stars

It was ok but final view of registration plate looked a little weird


Company details

  1. e-Commerce Service

Written by the company

Vermittlung von sofort verfügbaren digitalen Vignetten in Österreich


Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(10,083)

5,027 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam

This is a scam. You buy a ten-day vignette, but they keep charging it every month. Be aware that this is not a mistake; it is a deliberate scam. Check the other complaints. If you buy the ten-day vignette, I recommend checking your account regularly. They have been charging me for the last five months. I ended up paying €76.80 for a ten-day vignette. It's great being an Austrian driver when others pay the price for using your roads. Think twice before going to Austria.

July 15, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Ray.

To summarize briefly: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We're sorry this wasn't clearer during checkout.

You can end the Flatrate at any time in your order overview. We review refund requests on a case-by-case basis. Please reach out to us at lena@dmc-gmbh.online.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

fast service but unauthorized subscription - watch out!

Easy and fast service.
Regularly discounts sent to the email

Update:
Changed my review to 1 star because this year surprisingly they started adding automatic monthly subscription to your order, even when you buy a single use pass. I find it quite ridiculous and had to file a refund request via PayPal which I luckily used (and therefore got a refund)

Stop this scam please!!!

Advice on how to avoid it: 2 options.
1. Paypal - they process the refund fast.
2. Revolut bank from any eu country of their presence. Buy your vignette, find your transaction in the online bank and immediately block any future charges

Update:
They are now reacting that it was clearly stated there are recurring charges while it's never been like that for years before and is NOT clear while ordering.
99% of their clients are buying a one time vignette, they as a company are perfectly aware of it and still implemented the recurring charges.

My request remains the same. STOP THIS SCAM.

July 14, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Maria.

In short: With the Flatrate, you are charged monthly and can activate vignettes multiple times without paying extra each time. This is mentioned multiple times during the ordering process. We apologize if this was not clearly communicated.

You can cancel the Flatrate at any time via your order overview. We review refund requests on a case-by-case basis. Please reach out to us at lena@dmc-gmbh.online.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

Its a scam …which cost me 400 EUR

Its a scam …which cost me 400 EUR.

Bought a 10 day Vignette on June 1st. In July I received 400 EUR penalty from the state highway company for not owning a Vignette on June 2nd and 5th….

The story goes like this:
Last summer I bought a 10-day Vignette, I was charged monthly for 4 months before I noticed,as others have allready described…I asked for refund, and they refunded one month.
Now I bought the Vignette and camcelled renewal immediately after the journey. When I recieved the penalty I conntacted DMC, and they simply wrote that my Vignette wasnt valid, without any explantation why…on further questions they wouldnt answer anymore.
whats interesting: they refunded the same (suposedly non valid🙂)Vignette a couple days after my inquieries

Update:
Dear Mrs. Lena,
thank you for a great PR response.

The relevant documents have already been sent to your official site before I posted the review, as described above.

Since you are clearly a PR official it is comprehendible, but still somewhat amusing you are asking about the papers in an answer to a Trustpilot review…why didnt I get a response from your official site firstplace.

Also, the fine was already paid since for 400 EUR there is no point of including an attorney, which would only raise the expenses on my side.
Thereby this unpleasant story finished on my side.
The review was posted solely for the awarenes of other potential customeras.

Sincerely,
Samo Turk

July 13, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for sharing your experience, Samo.

We are sorry to hear about the penalty you received, and we understand this is frustrating, especially since one of the vignettes in question has already been refunded. We would like to look into the activation status of your vignette for the dates in question. Please contact us at lena@dmc-gmbh.online with your order number or license plate so we can check this for you.

As an independent reseller, we are not the toll authority itself, so any formal steps regarding the fine need to be handled directly with the responsible highway authority. We will however gladly review your case and the related payments.

Kind regards,
Lena – Customer Care Manager

Rated 3 out of 5 stars

I didn't get how I paid second vigneta…

I didn't get how I paid second vigneta for a month and also I had a problem with payments

July 13, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Kosťa.

To summarize briefly: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go.

You can end the Flatrate at any time in your order overview. We will review your payments and arrange refunds where appropriate.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

be careful, you buy a monthly payment

you think you buy a vignette for 10 days but instead you buy a monthly payment

April 11, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Filip.

To summarize briefly: the vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go.

You can end the Flatrate at any time in your order overview. We will review your payments and arrange refunds where appropriate. Feel free to reach out to us at lena@dmc-gmbh.online if you need help with this.

Kind regards,
Lena – Customer Care Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look