Digital Guider Reviews 767

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, professionalism, and dedication, highlighting their ability to provide strategic advice and ensure projects run smoothly. Many appreciate the team's communication skills and proactive approach, which contributes to significant improvements in online presence and business growth. The company's service is frequently described as excellent, with a strong focus on creating stunning and effective websites. Reviewers are particularly impressed with the quick response times and the overall efficiency of the service, noting measurable progress and real improvements in visibility and traffic. However, some people were dissatisfied with the lack of results after investing in a website redesign, experiencing zero progress over several months. A few other people also felt that communication was lacking and that the company was unable to perform tasks in a timely manner as promised, leading to frustration and perceived delays.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Website

Users describe positive interactions with website. Many customers praise the improvements made to their... See more

Service

Clients share positive opinions on service, highlighting the professionalism, commitment, and excellent... See more

Marketing

People report positive experiences with marketing. Many customers praise the teams for being a great addition... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zoe has been a fantastic partner to work with at Digital Guider. She’s smart, proactive, and goes the extra mile to ensure every project runs smoothly. The transparency and communication she provides... See more

Rated 5 out of 5 stars

I highly recommend Neslon and his team at Digital Guider. Our small website needed a complete rebuild that has had a few issues. Nelson and his team has overcome these issues with ease and confidence... See more

Rated 5 out of 5 stars

I want to thank Alina and her team. Although I've only been using Digital Guider's services for a short time, I'm very happy I chose them, as they are a professional company that is taking my business... See more

Rated 5 out of 5 stars

First of all, I would like to thank my project manager Bruce@Digital Guider. He has helped me tremendously in my business to ensure my success! I really enjoyed working with Bruce, he was experienced... See more


Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

DigitalGuider is a top Internet marketing company, that creates measurable marketing campaigns — tracking every click, every call, every lead — so you know that your advertising dollars are working hard to bring you more business. We as an established digital marketing company in USA, provide services such as Custom web design, PPC, local SEO, SMO service in the USA, Google Places Optimization, Email marketing, and Website development in the USA. Apart from this, we have a full-time, in-house staff of talented and professional in all fields necessary for a successful SEO campaign. Our team includes researchers, analysts, copywriters, web designers, web developers, and account managers. DigitalGuider is wholly dedicated to learning about and understanding your business. We build a positive relationship with each of our clients; we can ensure our marketing strategy is built with the sole focus of solving the problems your business faces. Being a pioneering digital marketing company in USA, we understand what business needs to get the recognition it deserves. Each of our marketing campaigns is built with the client's requirements in mind to solve the greatest marketing problems. Moreover, we make sure your money is well spent and the campaigns elevate your brand to the next level.


Contact info

4.9

Excellent

TrustScore 5 out of 5

767 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Greetings

Greetings, I would like to share how wonderful Sylvie and her team from Digital Guider have worked with me. They had designed my webpage step by step with my input and suggestions. Sylvie keeps in touch with me daily to make sure I am happy with the results and outcome of each page. I could not ask for a better team. They are all on point and work hard to make me happy!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Rachel at Digital Guider has been a…

Rachel at Digital Guider has been a very personable and accessible Project Manager.
She has been patiently and urgently making progress with the SEO on my website. I am recommending her without reservation for your SEO needs.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Hazel and Nelson are my go to team

Hazel and Nelson are my go to team! Hazel is an expert project manager who never misses a deadline or expectation. She flawless actually. Nelson leads the design and developer team who with little guidance created a professional and creative web product. Quite literally, I loved working with them!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had no idea where to start but I knew…

I had no idea where to start but I knew I needed some help and direction on how to bring my business and marketing to the next level. I have Digital Guider and their team working on both my websites and its been nothing but good results. I've been blown away by how much effort and care they put into what they do. Its been exciting watching the results as time goes on.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Digital guider and…

Working with Digital guider and directly with Ellie has been an outstanding experience. Their expertise in Google SEO helped significantly improve our website’s visibility and search rankings. They provided clear, actionable recommendations, optimized our content effectively, and consistently communicated progress throughout the process. Thanks to their efforts, we’ve seen measurable growth in organic traffic and engagement. Highly recommended for anyone looking to boost their online presence!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Working with Digital Guider is a game changer

I am working with Ivy and Canyon on behalf of my client, Bespoke Outdoor Bubbles, and they are super fantastic. Both are very knowledgeable and stay on top of every assignment. The traffic to our site has increased in just a short time. I would recommend them to any business that is looking to create a branded presence with search engine optimization and website branding in general.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

So very thankful for this service

So very thankful for this service. Owning a small business is not for the faint of heart. And the game is always changing. It is easy to get buried and feel burnt out. I am truly thankful for the opportunity to work with Asher Walker. He is helping me navigate what otherwise was too overwhelming with how behind I got with the times. Now my business is taking a more modern presence for prospective clients to better connect with me. I am glad to be back in the driver's seat of my business with a much more healthy confidence. I highly recommend for any small business owner looking to up their game.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

I highly consider Digital Guider for SEO

I am working with them to get better visibility by targeting right set of keywords so that people looking for what I offer can see me as a top choice.
If you are considering doing SEO, I strongly recommend that you contact Mike Johnson at Digital Guider.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

Thank you, Mitchell!
Thank you for your time & extraordinary patience.
Over the last 6 months, you have taken the time to understand my business and the lingo.
I am grateful for you and your teams' efforts & expertise in improving my website, tweaking words & sentences, zoning in on keywords to be more visible on the internet.
You have made yourself available on my schedule and you follow up with me when you say you will. You are invaluable!
Thank you for you!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been working with mark dasher and…

I’ve been working with mark dasher and he’s been amazing. I’m so grateful for his effort and only after a few months have seen an uptick in traffic to our website and calls into the office from people who find us online. Mark is professional, responsive and works really hard. We’re so happy with the results already and look forward to continuing the effort to replace some of our other advertising.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Scamming Company In India

We really tried with this company Digital Guider. They seemed to know what they were talking about. UNTIL you start paying them. They fabricate all of the Google Reports. They told us our website was bad and they charged us $2500.00 to re-do it. Well they created a whole new site that we could do nothing with. They would not give us credentials. So we would have been stuck withe them for $1,000.00 a month to keep the website up to date and for the SEO. Which was a total joke. After months and months of them telling us just hold on another month, we had ZERO results and finally stopped using them. They sure tried to lure us back. But we knew by then it was a total SCAM. They are in India, but that is ok. But they fact they lied about it was a red flag.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

We’ve had a great experience working…

We’ve had a great experience working with Digital Guider for our marketing needs. Their team has been professional, responsive, and results-driven from day one. A special shout-out to Alton, our representative, who has been doing a wonderful job. He’s knowledgeable, proactive, and always takes the time to explain strategies and next steps clearly. It truly feels like he’s invested in our success. Highly recommend Digital Guider to any business looking for reliable and effective marketing support.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for help

I was looking for help, getting my website to show up. they reviewed it, agreed to work with what I had and the provider I was working with, and then improved its background, and any kinks in its programming. now we are ranking better than before. Erica has been fantastic, so helpful, and easy to work with, always there to make adjustments or to explain things to me in a way I can understand! Thanks Erica. and Way to go Team, I know there are more in the back ground!

June 1, 2025
Unprompted review
Rated 2 out of 5 stars

Smoke and Mirrors…

Sales person, Abby Nolan, totally uninvolved after the sale. Project manager, Manager Mitchell Green, would not provide easily obtainable audits of baseline vs current position after two months despite me sourcing several and sharing with him. Lots of smoke and mirrors and redirection.
Although I would submit redline docs for correction AND acceptance to then publish, they would accept all changes and then resubmit again back to me for my second review, intentionally slowing down the process and milking the clock. On our last call, Mitchell clarified that he was just presenting these to me to let me know they were published. Unfortunately that was not made clear on his email.
They do not understand basic channel management when it comes to AirBnB, VRBO, etc. In two months I spent $1000 to educate myself. Essentially began to understand some of the language. Really, all one needs to do is scrub the net for highly searched keywords in your field, create a blog page on your website, write the blogs with priority keywords (AI can do this easily) and post those links to your blogs on the blog page. AI is already a significant threat to these sorts of SEO/SMO providers. Better to find yourself an SEO SMO coach and know you will be paying for an education rather than repeatedly asking questions and receiving ambiguous unverifiable answers using internal word speak resulting in unnecessary frustration.

12/301/25
As an addition to this after a subsequent call prompted by the above review, Digital Guider repeatedly asked me to take it down. They did acknowledge a significant lack of communication as well as their inability to maintain the pace of tasks being performed on the four month time frame as originally promised. Finally shared with me some measurable results from baseline to two months and it does appear I now have 12 keywords that are ranking in the top 100 on a Google search. That is the good news. The bad news is that the PMS (Property Management System) platform (Hostaway) doesn't function as well as the CMS (Content Managment System) which they seem to be more familiar with. It does not allow for drop down boxes under each tab/page. They were content to point at the Channel manager lacking capabilities. So although clunky, I proposed that we post the links to their blogs which they posted on back channels on our website. Same day I did this myself given the simplicity.

They also claimed there were no places to insert Meta Descriptions. I assured them there was. In fact they'd already shared they had done this in a prior report but then stated they couldn't aon the call. As I dug further into our PMS Channel Manager, I could see they had already input info in the Meta description. Unfortunately it was larger than the max 160 characters so we were receiving a negative Google rating. In a few minutes I personally corrected this. Unacceptable in a number of ways.

Lastly Mitchell our project manager stated when he called our Channel Manager (Hostaway) to learn more about the capabilities and intricacies, he commented he was placed on hold and listened to music so he hung up without speaking with anybody.

Now I'm told they are going to work hard at putting together a go forward three month plan and share it with me so they can be clear and help accountable for performance. Lets just chalk it up to a significant investment resulting in significant frustration while forcing myself to learn an entirely new field.

PS. To add insult to this, Isaac, Mitchell's manager on the 12/30 call promised to offer a free AI review which is part of their more expensive $1800 monthly package. Funny, just logged on to Meta and a free AI SEO review is being offered at no charge through Upfire. I already sent them a Screaming Frog audit showing multiple issues. Either I am totally ignorant or this is just more smoke and mirrors. Yikes!

December 26, 2025
Unprompted review

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