Digital Otter Reviews 2

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Web designer
  2. e-Commerce Agency
  3. Graphic Designer
  4. Marketing Agency
  5. SEO Service
  6. Software Company

Written by the company

Digital Otter is a web design and development agency in Kendal, Cumbria, working with growing businesses and ecommerce brands across the UK and internationally. We design and build brand-led websites and online stores, from Shopify shops to WordPress sites, all built for growth and designed for impact. A website should be one of the most valuable assets in a business. Everything we build is made to be found by the right people, to win you more customers and sales, and to connect with the tools you already use so it saves you time and works the way your business does. Every project starts with understanding your business, your goals and your customers, and we refine the work with unlimited revisions until it is right. You stay close to the people building it throughout, and we are still here after launch as a long-term partner. We work with businesses of all sizes, from first websites to large-scale builds, covering new websites, rebuilds, online stores and migrations. Whatever your project, we would be glad to help.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great service from start to finish

I’m so pleased with the e-commerce store Digital Otter created for me. They captured the look and feel I wanted perfectly, brought the brand to life online, and delivered everything quickly without compromising on quality. A great service from start to finish, and I’d happily recommend them.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Online presence and regular enquiries

Digital Otter set up a website and Google Business Profile for my business. The work was done quickly and to a high quality. It was a priority to ensure my website and profile gained local visibility - and they successfully managed to do this. Just after going live, I started to get regular leads online. I couldn't have done this without Emma and Miles, if you are looking to grow your business online, I highly recommend working with them, they will take care of the whole process!

May 11, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look