Digital Sourcing Reviews 144

TrustScore 1.5 out of 5

1.5

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Rated 5 out of 5 stars

2nd time purchase The order was processed very quickly and the product was delivered fast. I love the blackhead killer as after using it, I stopped having painful cystic pimples and my face feels cle... See more

Company replied

Rated 1 out of 5 stars

Somehow my friend’s 13 year old accidentally purchased a skin product through digital sourcing. I’m doing this on my friends behalf. It was for blackheads which she doesn’t even have! It was a single... See more

Company replied

Rated 1 out of 5 stars

If I could give this company negative stars I would. My review pertains not to their products but to the way they conduct their business. In my experience, the way they conduct their business is une... See more

Company replied

Rated 1 out of 5 stars

Digital Sourcing. I have no profile with you, delite mee from all your list and from LuxStyle See mail from to day. Hello Slå til nu! Would you like to have Larger, fuller and more beautiful... See more

Company replied


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1.5

Bad

TrustScore 1.5 out of 5

144 reviews

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Rated 5 out of 5 stars

2nd time purchase

2nd time purchase
The order was processed very quickly and the product was delivered fast. I love the blackhead killer as after using it, I stopped having painful cystic pimples and my face feels cleaner.

August 19, 2018
Unprompted review
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Reply from Digital Sourcing

Hi Denise,

Thank you for taking the time to leave a review.

We are happy to hear that you are satisfied with the Blackhead Killer masks.

Have a wonderful day! ❤️

Rated 5 out of 5 stars

hi your product is very very good..i…

hi your product is very very good..i used that every week my face look so good and nice...

July 6, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Ghine,

Thank you for taking the time to write a review.

We are happy to hear that you are content with your purchase.

Have a wonderful day! ❤️

Rated 1 out of 5 stars

I have one word for this company, DISGRACEFUL

If I could give this company negative stars I would. My review pertains not to their products but to the way they conduct their business. In my experience, the way they conduct their business is unethical. I believe they trick people, including children, into ordering products online then they harass you for payment. If they truly believed in their products and if their products were good enough to sell themselves they wouldn't have to conduct their business in this manner. Disgraceful. My son, who is 9, "ordered" the products accidentally when he clicked on the ad. When I explained the situation to the company, they wanted me to send them a copy of my son's birth certificate to prove he is under 18. How do I know this is not a scam to steal my son's identity?? What parent in their right mind will send a copy of their child's birth certificate to a company like this?? Like I said, disgraceful.

June 28, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Jennifer,

Thank you for providing the order number so we can comment on this case.

To place an order through our advertisements, you have to go through a multi-step process. During this process, you are informed about the costs of the purchase and the terms and conditions on multiple occasions.

In the situation that an order per invoice is placed by a person that is under 18 years of age, we accept proof of date of birth. This can be anything that contains the name and date of birth, including a birth certificate. Any other information can be blurred or covered to protect privacy.

The products have been received in return and the invoice has been closed. The details have also been marked to prevent future orders with the same details.

We are sorry for the inconvenience and wish you a good day.

Rated 4 out of 5 stars

Did a decent job

Did a decent job, my face looked better after 1 mask, I like it.

June 21, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Shaked,

Thank you for sharing your results.

Happy to hear the masks did their thing!

Have a wonderful day! ❤️

Rated 1 out of 5 stars

I already send the photo of my face…

I already send the photo of my face including lashes into your email.

Thanks,

June 13, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Vaosa,

As a follow-up to your other review:

We have discussed the case. It certainly should not be the case that your lashes start falling out after use of the QuickMax.
Perhaps it was not applied correctly but we will refund the payment for the QuickMax in full.

Regarding the Blackhead Killer masks, if it is used once, it can bring impurities to the surface, which can then be removed after a second use.
The masks is effective for 9 out of 10 people, but with all cosmetic products, the results vary from person to person.

Rated 1 out of 5 stars

Scam on a Facebook ad

A Facebook ad has offered to open the sales on this product but was asking for address, name and email. I wouldn’t agree on get now pay later guarantee as i am only 15 years old and now you buyer asking me to send it all the way to Denmark !!! How In the world will I ship it there. It’s such a hassle, sending me a product I didn’t even agree on getting and now you guys expect me to send it from New Zealand to Denmark !? Now you guys are demanding “immediate payment” and threatening me with debt... this is A HUGE SCAM ! You shouldn’t have to ask customers to ship it back. you guys are also saying if I don’t pay you’ll have a debt collection! I want to return the items but I can’t afford it ! I never agreed to have this sent to my place this is a huge scam ! Please help me. You guys are giving me less than 10 days !!!!!!!

June 10, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Lovely,

We are sorry for the inconvenience that the order has caused you.

Digital Sourcing does not send unsolicited orders. An order is completed after you confirm it in the confirmation screen. This screen informs you of the total price, including delivery fees and provides a link to the terms and conditions.

By clicking the Order/"I Agree" button, you agree to the terms and conditions and the shipment of the products for the advertised price. You can pay upfront in the next screen but this is not mandatory. If no upfront payment is received, the order is shipped per invoice.

As you have provided us proof that you are under 18 years of age, the invoice under your name has been voided. This means you can ignore the payment reminders and your case will not be handed to collections.

Have a good day! ❤️

Rated 4 out of 5 stars

Relatively effective

May 25, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Thi,

Thank you for taking the time to provide your feedback.

We are happy to hear that you are satisfied with the results.

Have a wonderful day! ❤️

Rated 1 out of 5 stars

Somehow my friend’s 13 year old…

Somehow my friend’s 13 year old accidentally purchased a skin product through digital sourcing. I’m doing this on my friends behalf. It was for blackheads which she doesn’t even have! It was a single application and it was charged on an invoice for AUD69.80! My friend emailed Digital Sourcing on 18th April explaining the situation and have not heard back, then received another invoice with a $10 late fee!!!! She resent the original email and a second email and still nothing! How can this company ethically sell to a young, unaware 13 year old!! This is so wrong on all levels. Now having to consider legal action due to the company threatening credit reporting/debt collection agency action!

May 25, 2018
Unprompted review
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Reply from Digital Sourcing

Hello ms. Claire,

Thank you for providing background information to your complaint so we can properly evaluate what has happened.

We do not send unsolicited products. Consumers have to accept our terms and conditions and agree to the delivery of the products for the price shown in the confirmation screen, before an order is processed.

The order in question is not for a single product, but for 5 Blackhead Killer masks and a tube of Healing Cream.

Your friend and her daughter are welcome to send the products back using the 180 day Satisfaction Guarantee, even when the product has been used.

Due to her age, our customer service has also offered an alternative solution. We are willing to close the case if we receive proof of the date of birth of the person on the invoice. However, since we did not receive a response to our last email to your friend, we have not been able to take any action as of yet.

Please have your friend consider one of these two options so that this case can be put to rest.

Rated 5 out of 5 stars

Husband uses for his beard and he is…

Husband uses for his beard and he is loving it a lot

May 15, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Ramapraba,

Thank you so much for providing your feedback.

We are happy to hear that QuickMax has been able to help your husband grow a full beard.

Have a splendid day! ❤️

Rated 4 out of 5 stars

Really good product

Really good product, just a bit hard to find an edge to start peeling off the mask.

April 28, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Nina,

Thank you for providing your feedback.

If you are experiencing troubles peeling off the mask, you can use a warm washcloth to create an opening.

Best of luck and have a great day! ❤️

Rated 4 out of 5 stars

I love this product is actually works…

I love this product is actually works and grew my eyelashes out. I was sceptic before and didn’t think it would work but it does and I love it !!

April 25, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Kimberly,

Thank you for taking the time to write a review.

We are happy to hear that the QuickMax has been very effective for your eyelashes.

Have a great day! ❤️

Rated 5 out of 5 stars

Great after sales service

Great after sales service. They bothered to contact us for our views.

April 21, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Misnem,

Thank you for taking the time to respond to our survey.

We are glad to hear that everything was in order.

Have a wonderful day! ❤️

Rated 5 out of 5 stars

Great product

Great product, fast delivery and good service.

April 4, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Marie,

Thank you for writing your review.

We are happy to hear that you received your order swiftly and are content with the service.

Have a great day! ❤️

Rated 3 out of 5 stars

The product works great

The product works great, but I didn’t actually decide to buy it originally. Somehow, they still mailed it to me but it was worth it. It took a while to get here though.

March 19, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Savannah,

Thank you for providing your feedback.

It is not necessary to pay upfront.
If you click out before choosing a payment method your order is sent with our 'Deliver First - Pay Later' benefit.
This allows you to pay for the order within 14 days of delivery – What a sweet deal!


Have a great day! ❤️

Rated 4 out of 5 stars

shipping was pretty quick

February 14, 2018
Unprompted review
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Reply from Digital Sourcing

Hello Rebecca,

Great to hear from you.

Shipments are sent within 24 hrs and should arrive within just a few days.

Have a great day! ❤️

Rated 5 out of 5 stars

I'm really impressed with the results i …

I'm really impressed with the results i got my lashes are so long now i can't believe it thank you so much!!

February 6, 2018
Unprompted review
Digital Sourcing logo

Reply from Digital Sourcing

Hello Crystal,

Thank you for providing your comments.

We are delighted to hear that the QuickMax has been a success for you.

Have a splendid day! ❤️

Rated 1 out of 5 stars

Digital Sourcing

Digital Sourcing. I have no profile with you, delite mee from all your list and from LuxStyle

See mail from to day. Hello Slå til nu!
Would you like to have Larger, fuller and more beautiful lips without painful injections?
Yes, please
Best regards,
Anna
P.S. You're welcome!

January 26, 2018
Unprompted review
Digital Sourcing logo

Reply from Digital Sourcing

We only send newsletters to people that made a purchase in the past. You can unsubscribe yourself by clicking on the unsubscribe link on the bottom of each newsletter.

We have already unsubscribed you and you should no longer receive any newsletter from us.

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