Digital Specialist Co. Reviews 1

TrustScore 3.5 out of 5

3.4

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Company details

  1. Marketing Agency

Written by the company

Sustainably, positively impacting your sales & lead generation conversions through targeted inbound phone call, form, email, and chat solutions.


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3.4

Average

TrustScore 3.5 out of 5

1 review

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Rated 3 out of 5 stars

Ryan Rushes Too Often. Too Emotional

Went well until dear Ryan decided it was enough. I think he rushes his thinking a bit, forces his reactions, and leading a company that way can be disastrous. But then, I was the one who didn't get paid for about 70 hours of work, overtime included. Actual Date (month and year) of Experience is Feb, 2022.

Edited. Two things quickly. I made direct edits into the client's site with a team-password handed me during the onboarding process. I authored product descriptions which were fact-checked by me, reviewed by the SEO lead, and approved by Ryan, then went on to do an update (a simple copy and paste) on the client's website, a task assigned to me by Ryan. Nevertheless, a client's review whether bad or good should have reached my inbox- But it didn't. This is not how to treat a staff, any staff.
Once, Ryan informed me during the onboarding, that I would be contacted by his staff about payment. I was soon contacted by a kind lady who wanted us to work out the best payment option for me. I was to get back to her. After doing research, I reached her with details of my choice. I was shocked when Ryan accosted me for contacting her. That all correspondence was to be in the open chats, not in secret. I can't remember but I think we were using Skype. I was shocked at his outbursts and hurriedly pleaded my innocence. I later found out she was his fiancèe. This happened so early in the process. We brushed it off then as a misunderstanding and moved on.

February 22, 2023
Unprompted review
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Reply from Digital Specialist Co.

Apologies, please disregard this review. It is deceitful and and we do outstanding work. Please feel free to ask for honest and direct, current client testimonials. We do not have many reviews because we do White Label for other agencies using their branding. Our work is so good we fulfill SEO and PPC/FB Ads 40+ clients and retaining 90% long-term because we successfully grow their businesses. Cashimear Oparah from Nigeria was not a client. He was a entirely dishonest freelancer who said positive things but provided terrible quality content and published it live on my client's website without permission. Unfortunately it was so poor the client cancelled the project. His work cost me my best client who was with me for three years. I also had to repay $12,000 USD on top of the cancellation thanks to Cashimear. Would you pay someone for work that cost you more than half of your livliehood? Especially when you're in the middle of moving across the country and your wife is pregnant? Sorry but this felt like it was a scam as I have experienced in the past and I got taken again. Hard lesson learned. Thanks for understanding. -Ryan Arnfinson

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