Digital World Solutions Reviews 46

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Fantastic good range of games and incredibly good prices and offers. Had questions and got fast and good support. highly recommende to other! //Marcus

Rated 5 out of 5 stars

Ordered at night and dispatched next day, plenty of information regarding order and tracking received. Didn’t arrive when expected as still at post office. Rang digital world solutions who were very... See more

Rated 5 out of 5 stars

After ordering an item that was out of stock, I was offered an alternative item which I declined. But these guys were great at returning my payment straight away. ( didn't show in my account for three... See more

Rated 5 out of 5 stars

Simple and brilliant experience. Ordered Sunday night and the console was delivered first thing Tuesday morning via DPD next day (DPD is by far the best choice for courier with giving a really precise... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Gaming service Provider

Information provided by various external sources

Your World, Our Solutions. Digital World Solutions is a company run by people like you – who care about gaming and technology.  We range a variety of different tech products, from the latest iPhones to the hottest game, we're sure to have it at a great price as well as striving for the best in products and customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 5 out of 5 stars

Rang Sam after 3 weeks of trying to…

Rang Sam after 3 weeks of trying to find a white Ps4 bundle for a decent price. He put it aside for me and made sure it got sent out that day. Delivered next day by recorded delivery and 1 minute before time even scheduled. Excellent service and company and will buy off them again

May 1, 2020
Unprompted review
Rated 2 out of 5 stars

Waiting for our refund

Paid for our item, only for the next day being told will receive a refund as they are shut, if they can’t fulfil orders they should indicate online and stop people being able to place an order and pay, I’m still waiting for the payment to credit my card so I can go elsewhere, Edit I’ve given 1 extra star as the refund was received day after review

April 10, 2020
Unprompted review
Rated 5 out of 5 stars

Great

Great they where spot on and delivered promptly

I would use again

December 16, 2019
Unprompted review
Rated 2 out of 5 stars

'Fly by Night' Outfit

Wanted to give 1 star however, probably unfair as our discussions were not 'rude'. DWS were in fact polite - the problem is that they advertised an Xbox 1 which I purchased on Monday expecting a delivery on Tuesday. Having received no correspondence by Wednesday I contacted them, discussed it with somebody who advised me that the guy wasn't in but they would come back to me. They did call back and advised that the price was an error and (now unavailable) and I have been credited and should have received an email. Unfortunately, no emails were received and now I have basically wasted time. My advice would be go to a recognised sales outlet and pay that little bit more and get what you order. Having read reviews of DWS I'm not the only customer to be left disappointed from a company advertising products that they do not have. Little bit of a 'fly by night' outlet and not worth the risk again. I have noted that DWS reply to negative reviews however,
I shall not correspond again - I need to go and buy an Xbox 1S so I'm busy!

September 5, 2018
Unprompted review
Digital World Solutions logo

Reply from Digital World Solutions

I can only apologize about our emails not working, we were unaware of this until you called up this morning.
The pricing for the Xbox was on special offer and we couldn't fulfill it at that price as the sale stock had gone, we did offer new pricing which would still be extremely cheap but the customer refused.

Once again I am extremely sorry about this, we have been trading for over 5 years now so we are not a Fly by Night operation and genuinely dislike when we have unhappy customers.

Rated 1 out of 5 stars

Ordered ps4 days of play for £269

Ordered ps4 days of play for £269, as showed in stock. Having seen previous 1 star review thinking it might be one off. Accepted payment then told order was cancelled as review had warned.. . I Raised a complaint to be told this was not an advertisement. And would be offered a discount for another order, but not told what. Then when raised told I could get original order but was 289 and Sam would be not making anything.
Lost faith no order placed. Decided to go for ebay seller instead as cheaper. Wasted my valuable time for nothing.

July 26, 2018
Unprompted review
Digital World Solutions logo

Reply from Digital World Solutions

We are very sorry about this issue, we let the customer know straight away and refunded the order. We offered a discount on the next order which the customer turned down, we then sourced the original console and would of made a loss on this item but as we wanted to correct the error we had in our listing we were more than happy to do so.

Customer never responded to the email after that and communications went quite. We have tried to resolve this issue for you and I'm extremely sorry that we haven't been able to this time. This does not reflect our day to day services.

Rated 5 out of 5 stars

Simple and brilliant experience!

Simple and brilliant experience. Ordered Sunday night and the console was delivered first thing Tuesday morning via DPD next day (DPD is by far the best choice for courier with giving a really precise delivery slot and option to reschedule delivery BEFORE they attempt!) The price of the console was better than any other shop I checked by a good £30-£40 which is a lot! I will definitely use this shop again.

February 22, 2018
Unprompted review
Rated 4 out of 5 stars

Delivered safely

Received no confirmation that item ordered had been despatched. However once I emailed them, they responded the very next working day & the item arrived that same day.

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

PS4 call of duty WW11 cheapest around and excellent customer service

Ordered at night and dispatched next day, plenty of information regarding order and tracking received. Didn’t arrive when expected as still at post office. Rang digital world solutions who were very helpful and called me back as promised. Ironically it arrived today after talking to them
First class communication and would definately recommend them, added bonus the game was also cheaper than any other sites I looked at. Free delivery as well so cost remained low

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

After ordering an item that was out of stock, I was offered an alternative item which I declined. But these guys were great at returning my payment straight away. ( didn't show in my account for three days but that is normal. I would use for further purchases. Excellent customer service.

November 27, 2017
Unprompted review
Rated 1 out of 5 stars

I place order and the cancel without …

I place order and the cancel without any reason

November 1, 2017
Unprompted review
Digital World Solutions logo

Reply from Digital World Solutions

Hi Mr.Patel,

We have sent you an email about this order the day your purchased but never heard back from you hence why we refunded you.

Please feel free to contact us and we can sort this issue out.

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