Dimov Tax Specialists Reviews 202

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, diligence, and helpfulness, noting their quick responses and expert guidance. Many appreciate the team's ability to simplify complex tax situations, making the process stress-free and efficient. Reviewers frequently highlight the excellent service, emphasizing the team's knowledge, reliability, and proactive approach in addressing questions and concerns. However, some customers also noted dissatisfaction with communication, citing slow email response times and a lack of updates. A few people felt that the pricing was high, and some experienced issues with their files being passed between different agents, leading to a perceived lack of continuity and trust.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficiency, thoroughness, and responsiveness.... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Response time

Clients share positive opinions on response time, with many praising the prompt, professional, and quick... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the helpful, informative,... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers report being overcharged, with unexpected fees... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shout out to Dimov Tax. I first used their services 2 tax seasons ago when my previous tax accountant ghosted me. They are professional and diligent in their response. They quickly filed an extension... See more

Company replied

Rated 5 out of 5 stars

I have been using Dimov for the last 5 tax seasons, and I can't recommend them enough. I usually work with Clark or Mukhiddin, who are extremely responsive and helpful with any questions you may have.... See more

Company replied

Rated 5 out of 5 stars

Patrick Hayes and the Dimov team's expertise were a real life saver recently. I suddenly received notice (in Sep 25) from the IRS about a problem with a 2553 filing back in 23. Officially we were be... See more

Company replied

Rated 5 out of 5 stars

The people made my experience positive. Having worked with the same person for over 25 years, I was overwhelmed and frustrated by the fact that I spent a couple of years in Canada with my elderly mo... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

202 reviews

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Replied to 29% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great communicators and helpful Staff!

For the past handful of years my taxes have been handled by Dimov Tax. Their staff has always been great communicators and helped answer any questions that I had during the process. As my taxes became more complicated a weight lifted off of me that I no longer had to do it alone. Thankfully I could rely on Dimov Tax.

August 13, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for your continued trust over the years! We know how much relief comes from having a knowledgeable team to navigate more complex tax situations, and it’s wonderful to hear that we’ve been able to make the process easier for you. We’re always here to provide guidance and support whenever you need it.

Rated 5 out of 5 stars

The people made my experience positive

The people made my experience positive. Having worked with the same person for over 25 years, I was overwhelmed and frustrated by the fact that I spent a couple of years in Canada with my elderly mother. After she passed I returned and found that my previous CPA did not possess the creds to do cross border taxes.
I found Dimov Specialists and while I was somewhat apprehensive in the beginning having never actually met them, they quickly alleviated my concerns and I am now back in compliance with my taxes in the US and Canada. Whew! Great team and I have to applaud Kevin for his patience. Thanks again.

August 12, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for sharing your experience and trust in our team! Cross-border taxes can definitely be overwhelming, especially during such a challenging personal time, so we’re glad we could help you get back in compliance and provide peace of mind. We’ll be sure to pass along your kind words to Kevin — patience and clarity are always top priorities for us. It’s been a pleasure working with you, and we’re here whenever you need us.

Rated 5 out of 5 stars

George and his team are incredible

George and his team are incredible to work with. They are extremely responsive, and are very analytically driven. They leave no stone unturned, which is exactly what you want in an accountant. Someone who is passionate about what they do, and get excited when they do anything accounting, because they love what they do and also help others succeed. George is one of the brightest people I've ever met, and his team is a reflection of him as well. I couldn't be happier to have met George & his team too!!

August 12, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you so much for this amazing feedback! We’re thrilled to hear that our passion and attention to detail came through — The whole team really take pride in helping clients succeed. It’s wonderful to know our approach resonated with you, and we look forward to continuing to support you for years to come!

Rated 5 out of 5 stars

This is the first year we used Dimov

This is the first year we used Dimov tax specialists and overall I am very satisfied with the service. The team is very responsive and professional. I am confident that my taxes were correctly calculated and filed. I will use the service next year for sure.

August 1, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for trusting us with your taxes this year! We’re glad our team could provide the professionalism and responsiveness that gave you confidence in your filing. We look forward to supporting you again next year!

Rated 5 out of 5 stars

Great Service

I've been doing taxes with Dimov Tax Specialist for more than 3 years now, and the service is impeccable each time. They are prompt in response and thorough in the process. I got tax consultation from them and it had helped me structure my business and personal tax framework. Overall, a solid company that delivers high quality service. Highly recommend.

August 4, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for your continued trust over the past few years! We’re thrilled to hear that our consultations and thorough approach have helped you structure both your business and personal taxes effectively. Your recommendation means a lot, and we look forward to supporting you for many years to come!

Rated 5 out of 5 stars

Second year in a row using Dimov Tax

Second year in a row using Dimov Tax. My taxes are relatively complex (W-2 plus several 1099s) but Dhara was able to find great tax-optimized strategies. Definitely consult Dimov Tax before making any major financial decisions!

June 25, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for trusting us for a second year! We’re glad Dhara could help identify tax-optimized strategies for your complex situation. It’s always our goal to provide guidance that helps you make informed financial decisions, and we’re happy to hear it made a difference.

Rated 2 out of 5 stars

Don’t recommend

Initial communication prompt around setting up service and payment. Then limited. I had to continually prompt for updates, even well after the tax deadline. They did not address all my questions and provided limited information on the process of filing an extension and what to expect. They told me a live review with them after completing the taxes was part of the service I paid for, and I never received that, even though I asked. 2 months later they replied to my request offering a consult. Two months too late. Would not use them again.

August 9, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for sharing your concerns. We acknowledge that there was a delay in completing your 2024 tax return, and we apologize for any frustration this caused. Our records confirm you engaged our firm on April 7th, and, with the tax deadline approaching, we filed an extension on April 14th to ensure your compliance and prevent penalties.

After the extension, we requested the required documents to accurately prepare your return. Communication on missing information took longer than anticipated, which contributed to the delay.

The live review is part of our standard process once the return is finalized, but this could not proceed until all necessary information was received. We are committed to improving communication and transparency so these issues do not happen in the future.

Thank you for your feedback, and please reach out to raghad@dimovtax.com if you wish to discuss your experience further or need additional assistance.

Rated 1 out of 5 stars

First off these reviews have to be fake…

First off these reviews have to be fake on google. This company is horrific, first off they show up as a local tax company in Philadelphia. Lie 1, they are a national accounting company and have no idea how to file local taxes with the city of Philadelphia. It’s July 27th and my local taxes due on April 15th still aren’t paid, they have no clue how to file my local taxes. Next problem, I still haven’t had my federal taxes filed from 2024 and it’s July 2025 because the accountant put a temporary address I was renting as my address with the IRS which caused an audit. THEY CAUSED AN AUDIT, great accountants cause an audit lol. Now I have to submit proof of all my tax documents to the IRS. None of these accountants work in a central building because they are a large national operation and these accountants are working at home so you don’t know where your accountant is going to be based out of and they clearly don’t run background checks on these “accountants”. I was just told this past week that my accountant who still hasn't filed my local taxes which I’m sure I’ll be penalized for is no longer with the company after not hearing back for months about him not mowing how to file local taxes. By the way you only get a 10 minute phone interview when you become a customer and pay $3,000 to file your yearly taxes, which are still not done yet. $600 to file your quarterly taxes which you have to pay every quarter. This company is twice as much as my local accountant and caused an audit. Do yourself a favor and stay local with your tax service. An actual local company not some glued together network of random accountants they remote hire for work and overcharge for.

July 27, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for taking the time to share your experience. We sincerely regret that your expectations were not met and are sorry for the frustration this has caused. We’d like to clarify a few points:

While we have staff in more than one location, we are very much experienced with Philly local tax filings and have a senior manager in the area. I personally have worked on Philly-area clients myself for years and can provide multiple personal references that have been with us long-term, including filing the BIRT and NPT with us each year. That said, we acknowledge that delays in communication or execution are unacceptable and we take responsibility where this occurred.

We understand your concern about the letter received and are available to help.

Regarding our rates, they are normally lower than both small practitioners and large firms. Although you will find some variability, we all experience the same current cost and labor environment.

This said, bumpy communication is not okay and we would appreciate the opportunity to make this right. We have been trying to reach you to resolve this. Can you please contact my personal assistant at raghad@dimovtax.com ?

Rated 5 out of 5 stars

They did a good job with my tax return.

They did a good job with my tax return.

April 14, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for trusting us with your tax return! We're happy to hear we did a good job for you, and we appreciate you taking the time to share your feedback. Looking forward to helping you again next year!

Rated 5 out of 5 stars

I used the services of Dimov Tax for my…

I used the services of Dimov Tax for my 2024 tax return. I give them a 5-STAR rating . I will use their services in the future. Dimov Tax Service accountants were very professional and efficient. The team assigned to me kept me informed of the paperwork they needed and I knew of their progress as they went along. I was very pleased with their services! It was nice to use a Tax service that had expert Tax Accountants working on my behalf; they allow me to be stress-free this year during tax season.

July 9, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for your perfect 5-star rating and for trusting us with your 2024 tax return! We’re thrilled to hear that our team’s professionalism, efficiency, and clear communication helped make this tax season stress-free for you. Keeping clients informed every step of the way is a priority for us—we want you to feel confident that experts are handling your taxes with care.

We truly appreciate your loyalty and look forward to providing the same seamless service for you in the years ahead. If any tax questions arise before next season, don’t hesitate to reach out!

Rated 5 out of 5 stars

Excellent service

Excellent service, professional, and highly effective.

Two years running using Dimov and I will again next year.

June 30, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for your loyalty—and for this fantastic feedback! Knowing we’ve delivered excellent, professional service for you two years in a row (and counting!) is exactly why we do what we do. We’re already looking forward to making next year just as seamless for you. Until then, don’t hesitate to reach out if any tax questions pop up!

Rated 5 out of 5 stars

This accountant is excellent

This accountant is excellent! He has been doing my taxes for 3 years now and the process has been simple. My taxes, however, far from simple. I have to split my income between states and also I have my own side business so things can get complicated. My accountant is always available throughout the year to chat about ways that I can save.

July 1, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for your kind words and for trusting us with your taxes over the past three years! We understand how complex your situation is—with multi-state income and a side business—so it’s incredibly rewarding to hear that we’ve made the process simple and straightforward for you. Our goal is always to be a year-round resource, whether it’s for tax filing or strategic planning to maximize your savings.

We truly appreciate your partnership and look forward to continuing to help you navigate your financial journey with confidence. Don’t hesitate to reach out anytime—we’re always here to chat!

Rated 5 out of 5 stars

Couldn’t recommend them more

Couldn’t recommend them more! Always staying on top of things and deadlines while giving advice for the best tax strategies. Worth every penny.

April 1, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Wow—thank you for this incredible endorsement! We’re thrilled to hear that our proactive approach and strategic advice have made such a difference for you. Staying ahead of deadlines and optimizing your tax strategy is what we live for, so knowing it’s ‘worth every penny’ is the ultimate compliment. We’re grateful for partners like you who inspire us to keep raising the bar. Looking forward to many more years of saving you money and stress!

Rated 5 out of 5 stars

Responsive, fair, and wide depth of talent

From my initial outreach in late March on a Saturday, Dimov tax has been responsive and flexible in preparing my return as a first time customer. I found them online after a disappointing and way to expensive experience with another firm. They processed my information quickly even though I had to file extension due to delayed K-1s from my former employer. Post extension, they followed up regularly, worked on edits and jumped on a call to explain final calculations. I worked with multiple team members on my return and that is fine for me -- depth means they are responsive and I'm not waiting for "my guy". They leverage technology effectively and this makes the overall process fast and efficient.

June 17, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for taking the time to share such a thoughtful review! We’re especially grateful you chose us after a disappointing experience elsewhere—it means a lot that our responsiveness, flexibility, and fair pricing stood out to you. Handling delayed K-1s and extensions can be stressful, so we’re thrilled our team’s proactive follow-ups, clear communication (and tech-savvy process!) made everything smoother for you.

What you described is exactly how we aim to operate: deep bench strength so no client waits, seamless teamwork, and tech that saves you time. We’re so glad that came through during your first experience with us. Looking forward to many more tax seasons together!

Rated 5 out of 5 stars

Great, reliable and fast

Dimov Tax has been an incredible resourcing filing for me for 3+ years now. I trust them with critical questions and tasks, and am always satisfied with their work. Highly recommend!

June 17, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for your trust and loyalty over the past 3+ years—it means the world to us! We’re thrilled to be your go-to resource for tax filing and critical questions, and we don’t take that responsibility lightly. Knowing you’re consistently satisfied with our work is the best compliment we could ask for. We’ll keep striving to deliver the same reliable, high-quality service you’ve come to expect. Thanks for the incredible recommendation!

Rated 5 out of 5 stars

Tax consultant

I came across Dimov while searching for a tax consultant, and after reading many reviews, I decided to use their services. I can confidently say that it is one of my best decisions, especially when comparing their service to my previous tax consultants. I am very impressed, and I highly recommend them for your accounting and tax-related needs.

January 31, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you so much for your thoughtful review—we're honored to be your tax consultant of choice! It means a lot to hear that our service stands out compared to your past experiences. Our team works hard to combine deep expertise with a client-first approach, so knowing we’ve made such a positive impact is incredibly rewarding. We don’t take your trust (or your recommendation!) lightly, and we’ll keep striving to exceed your expectations. Thanks for being part of the Dimov family!

Rated 5 out of 5 stars

Great CPAs

Great CPAs! Handled my tax filings quickly and professionally, highly recommended!

January 31, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for the fantastic 5-star review!

"Quick + professional" is exactly how we believe tax services should be—we’re thrilled we delivered this experience for you. Your recommendation means the world to our team!

Rated 5 out of 5 stars

Excellent team of professionals and…

Excellent team of professionals and communicate well.

March 1, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for recognizing our team’s professionalism and communication!

Clear, responsive service is the foundation of everything we do—we’re thrilled this came through in your experience.

We’ll continue striving to deliver the same high standard you’ve come to expect.

Rated 5 out of 5 stars

The team did a great job on a very complicated Crypto tax issue

The team did a great job on a very difficult tax return dealing with Crypto. I highly recommend using Dimov.

May 8, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Thank you for trusting us with your complex crypto tax needs!

We know how challenging cryptocurrency reporting can be, which is why our team stays at the forefront of digital asset tax regulations. It’s incredibly rewarding to hear we could navigate your situation successfully.

We truly appreciate your recommendation and look forward to being your go-to resource for all things crypto and tax-related!

Rated 1 out of 5 stars

Won't respond

Emailed multiple times and even did a follow up call over the course of a week and a half and literally no response beyond the initial auto email. I have no idea why its impossible to drop a simple note saying you don't have time to take on a new client. I pissed away days that I could have been looking for a different CPA to help.

May 5, 2025
Unprompted review
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Reply from Dimov Tax Specialists

Are you certain this is intended for the right company? We make sure to respond to all emails and calls the same day, every day of the week. Did you attempt to contact our office by phone? This year, we haven’t refused service to any client. You can also reach me directly at raghad@dimovtax.com.

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