Eventhough my subscription expired Ingrid was willing to help me out and even gave me a couple days to sort my things out. Super friendly and customer oriented. Can highly recommend Dinero
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See what reviewers are saying
I’ve received a great deal of support from Dinero with my startup’s accounting. Despite having no prior experience, I’ve been able to manage all the bookkeeping myself. The support team is friendly an... See more
Company replied
Overall, Dinero is a way to organise your accounting.... if you know what you're doing. Dinero system is basically "do it yourself and we'll guide you" which means that you're always dependant on t... See more
Company replied
Nice experience to talk dinero support. Magnus Soegard did very well on providing quick help. He quickly took over after i had tried fixing the problem myself but couldn't - Perhaps it was the he... See more
Company details
About Dinero - Regnskabsprogram
Written by the company
Dinero er et online regnskabsprogram, der er som skræddersyet til iværksættere og små virksomheder. Er du håndværker, freelancer, frisør, designer, behandler eller noget i samme boldgade, så vil Dinero være det perfekte regnskabsprogram til netop din forretning.
Dinero er det eneste regnskabsprogram med automatisk bogføring, hvilket er med til at sikre dig mod at skulle bøvle med komplicerede regnskabsregler eller bruge dine hårdt tjente penge på revisorhonorarer. I Dinero skal du blot indtaste, hvad du har købt, og så vælger Dinero selv den rigtige konto, hvorpå bilaget skal placeres. Så kan du i stedet bruge din tid på at fokusere på din forretning.
Med Dinero får du
Written by the company
- Support fra kl. 8 til 23, 365 dage om året!
- Mange iværksættere har først tid til regnskab, når bogholderen har fri. Derfor har vi indbygget en “bogholder” i Dinero, som du som Dinero Pro-bruger kan spørge 91 timer om ugen.
- Bilag i Skyen
- Det stiller krav til selvdiciplinen, at gemme sine kvitteringer. Med vores app kan du tage et billede af kvitteringen på restauranten, i butikken m.m., og din kvittering er derefter uploadet og sikret i Skyen. Så skal du ikke bekymre dig mere om det, og du eller din revisor kan ved lejlighed bogføre bilagene.
- Dinero Crowd, automatisk bogføring af regninger
- Dinero Crowd er intet mindre end verdens første automatiske kontohjælp. Du skal bare skrive, hvad du har købt, så vælger Dinero Crowd, hvilken konto bilaget skal placeres på.
- Upload bilag via mobil-app (iPhone og Android)
- Ta' et billede af dine bilag - så uploades de automatisk til Dinero, og så er det slut med mistede bilag og krøllede kvitteringer.
- Og meget mere....
- Dinero's mission er ikke kun at være et regnskabsprogram, men at være en "andelsbevægelse". Vi har et kæmpe community af små danske virksomheder, der hjælper hinanden ved at dele data og på den måde hjælpe hinanden med at bogføre korrekt. Og i fremtiden vil vi introducere dig til en række innovative tiltag, som vil flytte os endnu længere væk fra de traditionelle regnskabsprogrammer. Rejsen er kun lige begyndt, og du er invitéret med! :-)
Contact info
Gærtorvet 1-5, 1799, København V, Denmark
- info@dinero.dk
- dinero.dk
4.7
Excellent
5K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer support
Amazing customer support, easy APP, easy website, all good!
February 5, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Razvan
Thank you so much for your kind words!
We're glad to hear that you're happy with our customer support, app, and website💪🏻
Best regards,
Morten K - Dinero Support
Grateful for the help I received
I’m a freelance content writer, better with words than numbers. I was dealing with some past moms issues, and Samuel helped me with patience and expertise, getting things sorted super-fast. I can’t imagine how long it would have taken me (if ever) to do it on my own. So, thank you, Samuel! 🙏
September 27, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Cristina
Thank you so much for your lovely review of our program and our supporter Samuel, who helped you 😍
Have a great day!
Sincerely
Dinero Regnskabsprogram
I didn't expect to get help on a…
I didn't expect to get help on a Sunday. It took 15 sec and Stine answered. She gave me the time and patience so i appreciere that. ***** Stars
September 22, 2024
Unprompted review
Great customer support
Their customer support was really helpful - I had multiple free advice around accounting, and I did not have subscription which was covering it! Thanks Frederik you were really helpful :)
I appreciate simple user interface even for me as non Danish speaker (using translation of page in edge or google mostly) but managed to run my business with accounting easily :)
September 19, 2024
Unprompted review
Super services and kind team like…
Super services and kind team like always. Thank you for your help Lucas Sjölin :)
September 18, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Catalin,
Thank you so much for your positive review!
We really appreciate you taking the time to provide us with your feedback 🙏
I will let Lucas know that he did a good job with your case 💪
Have a great day!
Kind regards,
Nicolai - Dinero Support
Dinero Pro
Dinero Pro, registering a payment for 2 invoices from Ireland, with exchange rate and a customer that paid them both at the same time.
I got perfect help from Katrine that actually did the registration for me followed by a very good explanation.
Thank you so much!
September 14, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Karlien
Thanks for your review! We are glad to hear you had a great experience with Katrine, and that you got the help u needed with a good explanation🤩
Have a great day☀️
Kind regards
Nicklas - Dinero support
Great support team
Great support team , fast response and simple communication from Lucas Sjölin ☝️
September 13, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi
Thanks for your review! We are glad that your experience with our support from Lucas was great and helpful🤩
Have a great day☀️
Kind regards
Nicklas - Dinero Support
Good program
Giving 4 stars as I also had some issues with the platform but overall I am happy with it and especially with the right PRO support. Here is a big shoutout to Karoline who really is the best to talk to when something is off in your bookkeeping! She is competent and highly professional and solves your issue in no time. Big thanks to her!
September 12, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Claudia,
Thank you so much for leaving a review! 🌟
We are happy to hear that you generally have had a good experience using Dinero.
We are fully aware that book keeping is a complex matter, and that our platform unfortunately can't solve everything (yet!) 😄
We hope that you'll have continued good experiences with Dinero and aim to one day reach 5-star status 🤩
Have a great day!
Kind regards,
Nicolai - Dinero Support
Laura Lind
Laura Lind - she jumped on the chat when i needed and explain to me something I did not know. It was very useful and it definitely changed how I will take action now regarding my company and booking system.
September 11, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Anton,
Thanks a lot for the 5-star review 🌟
We're happy to hear that the help provided by Laura made a big difference for you 🙏
I will be sure to let her know 😇
Have a great day!
Kind regards,
Nicolai - Dinero Support
quick support
September 10, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Walls
Thanks for the great review, we really appreciate it!🤩
Have a great day☀️
Kind regards
Nicklas - Dinero support
Dinero is a great
Dinero is a great, easy tool to use, and it offers great customer service through live chat. In this particular case, Marie helped me find all the data I needed to do some statistical reporting.
September 9, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Maximiliano
I'm glad to hear that you have found our platform easy to use and appreciate our customer service. We really appreciate your review🤩
I'll make sure to give Marie a big pad on the back😊
Have a great day☀️
Best regards
Nicklas - Dinero Support
Great Customer experience thanx to Stine
Contacted Support and chatted with Stine. Extremely helpful and very customer orientated. It was a pleasure being helped in a proactive way. She did not only wait for me, she followed and guided me step by step through the process. Thank you, Stine. A great customer experience!!!
June 16, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello!
Thank you very much for your review and the five stars!🤩
We are really happy to hear that you have had a good experience with our support and with Stine. I will forward all your praise to her 🙌
Have a fantastic day! ☀️
Best regards
Theresa - Dinero support
Amazing customer support!!
Amazing customer support!!
Quick, friendly and very helpfull support by Morten today!! Despite it's a national bank holiday the team on the online chat was quick and extreme helpfull!! Well done team Dinero - you guys rock!!!
April 1, 2024
Unprompted review
Amazing customer service
I have been in conversation with Marie for more than 2 hours. She has been extremely helpful and patient. 5 stars!
February 11, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Alice
We are very thankful for the five stars and happy about Marie did an amazing costumer service for you. 🌟
Have a awesome day! 😍
Kind regards
Lærke, support
Unreliable price structure + scam
Unreliable price structure. Do not buy from them!
Forced you to upgrade to their next price level even if you do not meet the turn over requirement.
DO. NOT. BUY.
January 31, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Jon,
We are sorry that this is your perception of our new packages.
We do not believe our pricing structure is unreliable, but it is true that we have made changes to our pricing model here in 2024 due to the new accounting law that we must comply with as an accounting program.
If, as of today, you exceed the turnover limit of 100,000 DKK within the last 365 days, access to your accounts will be closed, and you will no longer have access to your accounting materials unless you upgrade to either Dinero Starter+ or Dinero Pro.
You can also view our pricing model publicly at dinero.dk/priser, and we provide information about our specific prices.
Wishing you a great day.
Super god support og stort tak til…
Super god support og stort tak til tålmodige Frederik H, som var til stor hjælp med at få det hele til at stemme korrekt.
January 22, 2024
Unprompted review
My guy Magnus Søgård helped me a lot!
My guy Magnus Søgård helped me a lot!! I had no idea where to start and he actually helped me set my company up and now I am no longer afraid that my “regnskab” is not in order!! Super happy to elevate my journey with Dinero and I am keeping close contact with Magnus!! Thank you!! 💜🔆
January 19, 2024
Unprompted review
dinero support
dinero support was very quick on responding, and i got the help i needed, Stine was quick and helpful with all my problems
January 18, 2024
Unprompted review
Nice experience to talk dinero support.
Nice experience to talk dinero support.
Magnus Soegard did very well on providing quick help.
He quickly took over after i had tried fixing the problem myself but couldn't - Perhaps it was the help article that were missing something :-)
January 17, 2024
Unprompted review
God funktionalitet og support
Fungerer som det skal. Enkelt og nemt. Tak til Magnus Søgård for god support.
January 17, 2024
Unprompted review
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