Eventhough my subscription expired Ingrid was willing to help me out and even gave me a couple days to sort my things out. Super friendly and customer oriented. Can highly recommend Dinero
Company replied
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See what reviewers are saying
I’ve received a great deal of support from Dinero with my startup’s accounting. Despite having no prior experience, I’ve been able to manage all the bookkeeping myself. The support team is friendly an... See more
Company replied
Overall, Dinero is a way to organise your accounting.... if you know what you're doing. Dinero system is basically "do it yourself and we'll guide you" which means that you're always dependant on t... See more
Company replied
Nice experience to talk dinero support. Magnus Soegard did very well on providing quick help. He quickly took over after i had tried fixing the problem myself but couldn't - Perhaps it was the he... See more
Company details
About Dinero - Regnskabsprogram
Written by the company
Dinero er et online regnskabsprogram, der er som skræddersyet til iværksættere og små virksomheder. Er du håndværker, freelancer, frisør, designer, behandler eller noget i samme boldgade, så vil Dinero være det perfekte regnskabsprogram til netop din forretning.
Dinero er det eneste regnskabsprogram med automatisk bogføring, hvilket er med til at sikre dig mod at skulle bøvle med komplicerede regnskabsregler eller bruge dine hårdt tjente penge på revisorhonorarer. I Dinero skal du blot indtaste, hvad du har købt, og så vælger Dinero selv den rigtige konto, hvorpå bilaget skal placeres. Så kan du i stedet bruge din tid på at fokusere på din forretning.
Med Dinero får du
Written by the company
- Support fra kl. 8 til 23, 365 dage om året!
- Mange iværksættere har først tid til regnskab, når bogholderen har fri. Derfor har vi indbygget en “bogholder” i Dinero, som du som Dinero Pro-bruger kan spørge 91 timer om ugen.
- Bilag i Skyen
- Det stiller krav til selvdiciplinen, at gemme sine kvitteringer. Med vores app kan du tage et billede af kvitteringen på restauranten, i butikken m.m., og din kvittering er derefter uploadet og sikret i Skyen. Så skal du ikke bekymre dig mere om det, og du eller din revisor kan ved lejlighed bogføre bilagene.
- Dinero Crowd, automatisk bogføring af regninger
- Dinero Crowd er intet mindre end verdens første automatiske kontohjælp. Du skal bare skrive, hvad du har købt, så vælger Dinero Crowd, hvilken konto bilaget skal placeres på.
- Upload bilag via mobil-app (iPhone og Android)
- Ta' et billede af dine bilag - så uploades de automatisk til Dinero, og så er det slut med mistede bilag og krøllede kvitteringer.
- Og meget mere....
- Dinero's mission er ikke kun at være et regnskabsprogram, men at være en "andelsbevægelse". Vi har et kæmpe community af små danske virksomheder, der hjælper hinanden ved at dele data og på den måde hjælpe hinanden med at bogføre korrekt. Og i fremtiden vil vi introducere dig til en række innovative tiltag, som vil flytte os endnu længere væk fra de traditionelle regnskabsprogrammer. Rejsen er kun lige begyndt, og du er invitéret med! :-)
Contact info
Gærtorvet 1-5, 1799, København V, Denmark
- info@dinero.dk
- dinero.dk
4.7
Excellent
5K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you guys for being awesome!
As a freelancer you really want to keep expenses low, but purchasing the Pro plan was the best choice I've made: apart from the cool, headache-saving tools you get for the daily operations, you get the best customer service you can experience.
These guys are awesome. They're greatly skilled, effective and crystal clear in the communication, but most of all...*super patient with accounting noobs like me*.
It took me a few months to learn what operations I need to do and how to use the tools, and the customer support is always being there to both hold my hand in the learning process and fix riddles that happen in the magical world of bookkeeping.
I strongly recommend it!
July 19, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Camilla
Thank you very much for your review, and the 5 stars ⭐️⭐️⭐️⭐️⭐️
I am very glad to hear that you've got the right help by the support team in the chat.
Have a nice day 💪
Best regards
Team Dinero
Reply from Dinero - Regnskabsprogram
Hej Trine
Tusind tak for din anmeldelse og de 5 stjerner 🌾 Det er vi så glade for!
Fedt at du går god service når du skriver til os i chatten, vi yder hver dag vores bedste.
Rigtig god dag ☀️
De bedste hilsner
Team Dinero
I had the pleasure to contact Frederik…
I had the pleasure to contact Frederik B and he solved everything with quick reliably and efficiently help. Was a very good service. Thank you
February 2, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Adam
Thank you very much for your review, and the 5 stars ⭐️⭐️⭐️⭐️⭐️
I am very glad to hear that you've got the right help by the support team in the chat. I will send you kind words to Frederik.
Best regards
Team Dinero
I would like to says thanks for the help on the bookkeeping of coronapakkages
I would like to says thanks for the great help that the supporter (Amalie H) was giving to me on the registering of the kompensation for corona with split years of the årsrepport. A 6 stars to her on help me out with that :) she took the challenge and resolve it :) Super thanks to you and that why i highly recommended the use of Dinero... Best Support team
January 25, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi German,
Thank you very much for your review, and the 5 stars ⭐️⭐️⭐️⭐️⭐️
I am very glad to hear that you've got the right help by the support team in the chat. I will send you kind words to Amalie!
Best regards
Team Dinero
I really love their products and chat…
I really love their products and chat support !!! They are always super fast, informative, helpful and kind !!!
Best service and customer experience in this days.
November 26, 2020
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi,
Thank you so much for your kind words :-)
We are always happy to help when a costumer is in need.
Best regards
Team Dinero
Awesome customer service! Always helpful.
They have the best customer service! Anytime I get in touch with them, they just help me fix my issues and answer all my dumb questions. Just to put it into context, I've just started learning how to use Dinero. So they have lots of patience and prove to be very professional.
October 23, 2020
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Alex
Thank you for your review 😇 We are pleased to hear that you had a good experience with us.
Best regards
Alberina - Dinero Support
Niels Thomsen , always good service and support
always good service and support .
Thanks to Niels Thomsen today for his good service , its helpfull .
October 19, 2020
Unprompted review
super support fra Laust
October 13, 2020
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Henrik
Tusind tak for de 5 stjerner og søde ord. Laust fortjener en high-five, så det får han hurtigst muligt. Hvis der på et tidspunkt opstår andre udfordringer, så giv endelig lyd fra dig. God dag så længe 🙂
De bedste hilsner
Lennart - Team Dinero
I can always count on customer service from Dinero!
It does not matter what I ask or when I need help. I can always count on Dinero. This time it was Frederik B. who patiently guided me until my problem was fully solved. He sent me pictures with arrows, to make sure I was in no doubt about what to do.
Thanks again!
September 28, 2020
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Sol
Thank you so much! We are very grateful for your review and your kind words. I'm glad that you had your problems fixed with Frederik - I'll give him a high-five! 👏🏼
If you need anything else, please let us know. You know where you can find us. Have a great day 🙂
Kind regards
Lennart - Team Dinero
Reply from Dinero - Regnskabsprogram
Hi Tess,
Thank u so much for taking the time to give us 5 stars, we appreciate it a lot 🌼
Wish u a lovely day.
Best regards
Alberina - Dinero Support
Amazing customer service and an…
Amazing customer service and an awesome, easy to use bookkeeping software (which is saying a lot).
April 3, 2020
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Parjanya :-)
Thank you for the kind words <3
We appreciate both your feedback and the five beautiful stars - thank you! We hope that you will let us know if you need anything or if we can improve at some points. Have a great time and remember to hit our chat if you need anything.
Kind regards
Lennart - Team Dinero
above expectations
We have used Dinero for about 1 year now. I am hopeless when it comes to manage my bookings and accounts, which drives my husband crazy as he has to fix it afterwards.
Thanks to Dinero we have had more help than expected and they have saved us not only time but a lot of money as well.
They are easy to reach and are always able to solve all our questions - which is a lot.
Especially thanks to Lennart from customer support. You are amazing.
March 31, 2020
Unprompted review
God service fra Theis :)
February 5, 2020
Unprompted review
Reply from Dinero - Regnskabsprogram
Tusind tak for din anmeldelse Simon 💪
Vi er glade for at du har fået god behandling fra Theis på chatten.
Du må have en skøn torsdag ☀️
De bedste hilsner
Camilla fra Dinero
Super helpful
Super helpful, very quick to respond and understanding to amateur dinero users as myself.
December 13, 2019
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Jakub
Thank you very much for the nice review . It means a lot!
We look forward to helping you again 💪🏼
Have a nice weekend :-)
The best greetings
Team Dinero
Reply from Dinero - Regnskabsprogram
Hej H.M.H.
Mange tak for din anmeldelse og de 5-stjerner 🙌 Det betyder super meget for os!
Vi er glade for (næsten) altid at stå til rådighed, når der er problemer med regnskabet.
Du må have en rigtig god aften :-)
De bedste hilsner
Team Diner
Never fails
I'm using Dinero for more than 2 years, and it keeps surprising me.
They improve it all the time with new features which make the software easier to use and more competent.
Apart from that, they have a very dedicated team, available on chat. No matter what I'm facing - these guys can solve it, patiently and professionally. I just finished a 2.5 hours session, where I was lucky to have Frederik B. by my side, guiding me and making sure I am doing it all in a correct manner.
I highly recommend becoming a pro user, and using their tax package.
Kind regards,
Shahar Yabo
Noomi Design
June 29, 2019
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Shahar :-)
Thanks for your review, it makes us happy to hear that you like Dinero and I will also say a big thank you from Frederik B. 😃We are so happy that you likes Dinero, and recommend it 🙌🏻
Have a nice day!
Best regards
Dinero Support
Fantastic service
Fantastic service, Great product.
Overall a very happy customer
April 19, 2019
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Michael 😊
Thanks for your ⭐️⭐️⭐️⭐️⭐️ - review, it makes us happy to hear that you like Dinero. 😃
Have a nice day and happy easter 🐣
Best regards
Dinero Support
Perfect!!
Perfect!!
Top custommer service, also helping in english. App works as should, lot of help articles if you are unsure with something. Thank you!
April 13, 2019
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Viliam
Thanks for your 5 star review. It is much appreciated :-)
Best regards
Team Dinero
Super easy to use and good support
Super easy to use and good support, in particular thanks to Christoffer (chatted with him many times) and to Lennart who helped me getting going.
Also the system, that automatically translates into English, works well.
Well done!
April 9, 2019
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Valerio
Thaaank you so so much for the excellente review. It's so nice to hear that you like our program and that we can support you anytime. I will also say a big thank you from Lennart and Christoffer.
Have a great day
Frederik Nielsen
God service I Supporten fra Louise
God service I Supporten fra Louise! :)
April 2, 2019
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Sandhu
Tusind tak for de pæne ord og de 5 stjerner! Det sætter vi stor pris på 💪 Det er hermed givet videre til Louise!
Rigtig god dag!
De bedste hilsner
Team Dinero
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