Dior US Reviews 

14,711
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

I accidentally added the perfume to my cart twice instead of once. Can I quickly cancel or modify the order? No, which is understandable. After receiving the 2 perfumes, can I initiate a return... See more

Rated 5 out of 5 stars

We are a 501 c3non-profit organization that helps college students. Numerous of our students have mentioned the tremendous quality of your products. Would you be able to donate some to our cause.... See more

Rated 2 out of 5 stars

This review is not about Dior products, but about their US web site. No matter how many credit cards I used, or how many times I edited my billing address, I was unable to place an order. Always was... See more

Rated 5 out of 5 stars

I love their skincare products and makeup. Used to buy them through Sephora but prefer to get them from Dior directly for the membership perks. Just reached Platinum status and my gift has shipped. Fo... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Clothing Store

Information provided by various external sources

For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: customerservices@dior.com .


Contact info

3.1

Average

TrustScore 3 out of 5

15K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(14,711)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rue de la Source

Buying from directly from Dior makes such a huge difference. Confidence in an Authentic product beautifully packaged and responsibly delivered. Merci!

May 10, 2021
Rated 5 out of 5 stars

I loved the packaging !!

I loved the packaging !!! I think they really put thought into making it look cute and giving the extra little gifts is a huge plus who doesn't love gifts!

May 9, 2021
Rated 5 out of 5 stars

Love the products I received

Love the products I received, the beautiful box they came in, and the lovely free goodies you included. The parcel arrived on time in perfect condition. Five stars all around!

May 3, 2021
Rated 5 out of 5 stars

Great

I was so pleased when I was able to get the sampling set. The perfume samples can beautifully packaged. Dior has done the best presentation. I did like a couple of the fragrances and will be purchasing full bottles.

May 2, 2021
Rated 5 out of 5 stars

Well I am 23 years old and I never wore…

Well I am 23 years old and I never wore cologne before in my life! I wanted to smell like an Adult so I went looking around some sights and companies and Dior was my 2nd look. My first purchase was the dior sauvage and at this very moment is my favorite cologne! The smell is so good, comforting and you can literally wear it anywhere, for any event at any season! My all time favorite cologne! If you are new to the dior website and don’t know what to purchase for smell I suggest buying this first, you won’t be disappointed!

April 26, 2021
Rated 4 out of 5 stars

Great

It was a great lipstick, Im giving it a 4stars because as expected there was a minimal stain on my face mask. But I love the color and how matte it is. I like it does not dry my lips. You need a make up remover to take it off though or else it’ll stay on your lips until the next day.

April 8, 2021
Rated 5 out of 5 stars

Overall Positive Experience

Besides a little difficulty navigating the website on a mobile device, I was pleased with the experience. The scents I received matched the website description to a T. I likely will order again.

April 8, 2021

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