Di Pacci Coffee Company Reviews 77

Didn't have the colour I ordered. Didn't contact me to let me know. Had to chase them up to find out when it would be available for pick-up

I bought the EDM Techinika profi coffee machine with the ECM S-Automatik 64 grinder at a good price from Di Pacci Coffee Company. Great coffee machine and grinder combo. Great to deal with Michael.
Delivery was later than advised but apart from that it's been great to finally get the coffee machine and grinder- ECM definitely have the quality and looks and now enjoying amazing coffee each day.

Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine was serviced, the brand new accessories that came with the machine were not returned with the machine. e.g milk spout tube, card insert explaining which coffees use which beans. Despite repeated contact to chase this up, nothing was returned.

Were honest and upfront ,were waiting on delivery of machine I wanted,it was delivered within the time frame expected ,simple and hassle free transaction, received what I ordered.

Great service. Promptly sorted out a problem.

Great product and easy transaction. Big store and range of products. Worth checking out.

Excellent to deal with. Fast delivery, good product. Recommended.

Very easy to purchase my coffee machine. I pre-ordered the machine, and once it was available it shipped the next day.

My only gripe is that the machine spare parts (for servicing) are hard to find in AU. I would have throught that Di Pacci would have them for a machine that they sold.

Owning and operating a mobile café makes it of paramount importance to have a reliable coffee machine that produces a high standard beverage for my customers and that's exactly what my WEGA does. I would have no hesitation recommending them to anyone for professional or personal use.

Didn't have stock of the item I ordered even though their website said they did. Customer service after that point was good though.

Ordered my grinder, it was in stock and was despatched and delivered in three days.

Decent price, but terrible service with the pickup. Many staff waiting around but none of them cared enough to provide any assistance.

order was recived and processed as expected, product delived withou incident.

Happy with my purchase. Great customer service and quick delivery.

Great service and a great price
Highly recommended

A lovely machine works really well and, most importantly, makes very good coffee