Direct Car Credit - The Car Finance Specialists Reviews 

338
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff for being extremely helpful, friendly, and professional throughout the entire purchasing journey, ensuring everything goes smoothly. Consumers often mention that securing finance and finding the right vehicle is handled with incredible ease, efficiency, and genuine personal care. Some reviewers were not happy with the overall condition of the vehicles received upon delivery. Customers noted experiencing frustrating mechanical faults shortly after purchase, which led to significant concerns regarding reliability and the quality of after-sales support. These individuals described encountering unexpected breakdowns and difficulties when trying to resolve issues with the garage.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as extremely helpful, friendly, and... See more

Service

Customers had positive experiences with service, noting that the entire process from start to finish was... See more

Product

Consumers find product to be deeply divisive, reporting starkly contrasting experiences regarding vehicle... See more

Customer service

Users describe positive interactions with customer_service, noting a seamless process from start to finish... See more

User experience

Customers consistently note positive experiences with user experience, highlighting seamless and effortless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What company they were so helpful they made experience easy with contact & support all the way to end of deal. Also went above & beyond because of work my commitments they delivery my car choice str... See more

Rated 5 out of 5 stars

Zara made this experience great! She's very professional and a lovely person! She answers my questions no matter what & i would recommend her to any company! I like to know things about my car... See more

Rated 5 out of 5 stars

The people were really helpfull and fast on securing finance that was available for me despite my verry bad credit rating. The vehicle i have has been verry well presented and somw maintenance was don... See more

Rated 5 out of 5 stars

Looked into getting a car then my partner was taken ill nearly loseing her life .the staff couldn't do enough by giving me time texting me not calling .my sales man was Jatinder .a true gentleman and... See more


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

At Direct Car Credit, we specialize in getting finance in place for everyone. We cater for all!! Even if you have struggled to get finance in place elsewhere! We have an extensive panel of lenders that will approve even if - Bad Credit ✅ Good Credit ✅ CCJ ✅ Self Employed ✅ Benefits ✅ Arrears ✅ IVA ✅ Apply with us today and we will do the rest!! We are a family run business with over 20 years experience in Car Sales/Finance, we are trusted partners with over 30 finance companies, and a one stop shop for your next car purchase and finance package. What you waiting for APPLY TODAY!!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

338 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(338)

177 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marko was great

Marko was great, very helpful and knew what he was doing. Kept me upto date with everything

January 21, 2026
Rated 5 out of 5 stars

From start to finish and great service

From start to finish and great service! Started off with a guy called mark who went above and beyond to ensure I could get the car I wanted and when I wanted it! Was passed over to Zara for after sales, who again went above and beyond to make sure I was happy with everything before signing any paper work. Overall very very happy with everything would definitely recommend

January 16, 2026
Unprompted review
Rated 4 out of 5 stars

Huge thank you to Mark and Zara!

Huge thank you to Mark and Zara!! Nothing was too much trouble, lovely team ensuring you’re happy and at ease.
Aftercare is good too, a little niggle that has been booked to be sorted! 🙌🏻

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Had applied for a car through this…

Had applied for a car through this company down side is that i can only be cars from there website. When you look elsewhere for similar cars eimikar mileage and age they are very pricey. Not that i matters as no one gets back to
You after you send them info

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Super helpfull and well presented vehicle

The people were really helpfull and fast on securing finance that was available for me despite my verry bad credit rating. The vehicle i have has been verry well presented and somw maintenance was done before pick up date. Would happily recommend and use this company again

January 10, 2026
Rated 5 out of 5 stars

Just bought a Kia Sportage from Direct…

Just bought a Kia Sportage from Direct car credit Which Richard made sure everything went smooth he couldn't do enough and contacted me on a regular basis to let me know how things were going Can't thank him enough will definitely be back in the future One again thanks Richard

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company, Richard is brilliant!

From start to finish with helping get finance in place to purchasing a vehicle the service was 5*. Richard was incredibly helpful and knowledgeable and put my mind at ease throughout the whole process. I’m looking forward to going back and upgrading when the time comes.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Jatinder made my getting into a new…

Jatinder made my getting into a new very very nice car easy and 100% pain free. Everything arranged by Jatinder with ease and on the day off collection the car was valeted and ready to go as arranged. Would with no hesitation recommend Direct Car anytime.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Marko was an absolute pleasure to work…

Marko was an absolute pleasure to work with and ensure my requirements but also my experience was as easy and smooth as possible. From start to finish, he was very reliable and fast in terms of communication. Can’t recommend these guys enough!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

From the get go Marko made the process of purchasing our new car very chilled by helping us through the steps and was always happy to guide me on anything I needed. When picking the car up Zara made the process effortless and couldn't do enough for us and we were very happy with our new car. We would highly recommend this company and will definitely buy from them again 🙂

January 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look