NEVER AGAIN I paid the full amount in advance, yet the booking was cancelled by the company less than 48 hours before the scheduled journey. I was told a refund would be processed straight away, but... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The bus driver George picked us up for an early morning journey from London up to Bolton on 25th December. Despite our group being a Muslim, we still appreciated the drivers enthusiasm and frien... See more
From the quotation phase with Direct Coaches, their communication and level of care has been admirable. All of the drivers we worked with, the buses that we had and the interactions we had with the of... See more
Amazing customer service, easy to get through the phone, very approachable, professional, friendly and accomadating even in the last minute. I couldn't recommend Direct Coach enough. Already o... See more
Company details
Written by the company
Coach And Minibus Hire
Contact info
Direct Coach Hire, 167-169 Great Portland Street, 5th Floor, W1W 7LT, London, United Kingdom
- 033 3011 6277
- info@directcoachhire.com
- directcoachhire.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
11/10 Would recommend!
Great to deal with, fast response, great price, coach was punctual and pleasant!
excellent customer service
excellent customer service, coach was there at the agreed times ,communication was very good
Direct Coach Hire
Craig was excellent from start to finish with the booking process and couldn't be more helpful and managed to provide a very affordable cost.
The coach surpassed my expectations and Sam the driver went above and beyond to make sure our journey was comfortable and problem free.
I will definitely be coming back if we ever need to hire another coach and will also highly recommend your firm to anyone else looking to hire transport.
Smooth trip. Great service
thank you very much for the great service.
Our trip went smoothly from start to finish. The mini coach was clean and comfortable and our driver Hassan was a top man, who got us there and back faster than expected.
Will definitely come back to you for any future travel needs.
Quality service & price for coach hire
Craig organised transport for a group of us to a model railway convention. Excellent service! Highly recommended.
Direct Coach Hire transported our over…
Direct Coach Hire transported our over 60’s trip around England. The driver Jef was great and patient with the group for the entire trip. Although we are all a fit group it was brilliant to have a driver to help pick up baggage and help people on and off the bus.
We visited London, Manchester, Peak District and Liverpool.
Thank you
Our go-to guys for all of our school…
Our go-to guys for all of our school trips. Professional and punctual.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








