Direct Coach Hire Reviews 

67
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

NEVER AGAIN I paid the full amount in advance, yet the booking was cancelled by the company less than 48 hours before the scheduled journey. I was told a refund would be processed straight away, but... See more

Rated 5 out of 5 stars

The bus driver George picked us up for an early morning journey from London up to Bolton on 25th December. Despite our group being a Muslim, we still appreciated the drivers enthusiasm and frien... See more

Rated 5 out of 5 stars

From the quotation phase with Direct Coaches, their communication and level of care has been admirable. All of the drivers we worked with, the buses that we had and the interactions we had with the of... See more

Rated 5 out of 5 stars

Amazing customer service, easy to get through the phone, very approachable, professional, friendly and accomadating even in the last minute. I couldn't recommend Direct Coach enough. Already o... See more

Company details

  1. Bus and Coach Company

Written by the company

Coach And Minibus Hire


Contact info

3.8

Great

TrustScore 4 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(67)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Direct Coach Hire

Craig was excellent from start to finish with the booking process and couldn't be more helpful and managed to provide a very affordable cost.

The coach surpassed my expectations and Sam the driver went above and beyond to make sure our journey was comfortable and problem free.

I will definitely be coming back if we ever need to hire another coach and will also highly recommend your firm to anyone else looking to hire transport.

October 23, 2022
Rated 5 out of 5 stars

Smooth trip. Great service

thank you very much for the great service.
Our trip went smoothly from start to finish. The mini coach was clean and comfortable and our driver Hassan was a top man, who got us there and back faster than expected.
Will definitely come back to you for any future travel needs.

October 23, 2022
Unprompted review
Rated 5 out of 5 stars

Direct Coach Hire transported our over…

Direct Coach Hire transported our over 60’s trip around England. The driver Jef was great and patient with the group for the entire trip. Although we are all a fit group it was brilliant to have a driver to help pick up baggage and help people on and off the bus.

We visited London, Manchester, Peak District and Liverpool.

Thank you

October 18, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look