Excellent service Kenny is always prompt to respond. Any questions. Shipping turnaround time was great. Product arrived as ordered and without any issues. No concerns. Competitive pricing. Comfortable... See more
Company replied
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Order was quickly processed and delivered in good condition. I appreciated the heads=up from Kenny that the order was out for delivery that day.
Company replied
I would definitely recommend this company!! Their customer service is on point! They always follow up making sure you received your product as well as answer any questions you may have. I have purcha... See more
Company replied
I want to give 5 stars because they work quickly and efficiently. There were some issues with the website, but Maylips resolved them promptly. They are always available and responsive. Very pleasant t... See more
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Company details
Written by the company
Direct Doctor Supply (previously known as Maylips) is a medical supply business founded in 2014. We specialize in supplying a wide array of brand-name dermal fillers, orthopedic injectables, mesotherapy products and more. Visit our store to access 500+ products, and reliable brands such as Juvederm, Restylane, Radiesse, Sculptra, Orthovisc, Monovisc, Synvisc. Why our clients love us: we offer wholesale prices, no order minimums, fast shipping with tracking, delivery guarantee, price beat program, and product authenticity guarantee. If anything happens with your order, we are offering either refund or a replacement, honouring our committed to being your trusted supply partner. Our 12+ year presence on the market enables us to also offer you the best pricing and purchase terms. If you are curious to learn more about how we operate, just give us a call or write at info@directdoctorsupply.com. Our agents will be happy to present you our offering.
Contact info
4.5
Excellent
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Direct Doctor Supply
Thank you! We're happy you liked our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Appreciated your communication
April 30, 2024
Reply from Direct Doctor Supply
Thank you! We're happy you liked our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
I can not tell till I see the result of…
I can not tell till I see the result of using
April 29, 2024
Reply from Direct Doctor Supply
We understand completely! Evaluating something without firsthand experience can be challenging. We are eager to hear your thoughts and learn about your experience with our product. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing Maylips!
Reply from Direct Doctor Supply
Thank you! We're happy you liked our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Customer service was amazing
Customer service was amazing. Von was the agent I spoke to. He explained in detail what was needed and how the process worked. Always polite and courteous.
April 12, 2024
Reply from Direct Doctor Supply
Thank you so much for your kind words!
We're delighted to learn about your experience and the clarity with which Von guided you through the process.
Providing detailed explanations and maintaining politeness and courtesy are top priorities for us, so it's fantastic to know that we hit the mark for you.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Excellent!!!
The success of a company depends on its human resources (its employees). The most thing I like about this company is their dedication and commitment to doing their job well, and that shows in the excellent treatment I receive as a customer. They always look for ways to help you, which is very valuable.
April 19, 2024
Reply from Direct Doctor Supply
Thank you for your feedback! We greatly appreciate your recognition of our team's dedication and commitment to providing excellent service.
We are delighted that our efforts have contributed positively to your experience as a customer.
We remain committed to providing exceptional service and look forward to continuing to assist you in any way we can.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Reply from Direct Doctor Supply
Thank you! We're happy you liked our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Above and beyond service from Von,to…
Above and beyond service from Von,to have my item delivered.
Always polite and courteous.
Thank you Von!
April 15, 2024
Reply from Direct Doctor Supply
We're thrilled to hear that Von went above and beyond to ensure your item was delivered promptly. Thanks for recognizing his excellent service. We'll make sure to pass on your thanks to him.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Outstanding service!!!
April 8, 2024
Reply from Direct Doctor Supply
Thank you! We're happy you liked our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Very good service and quality.
March 27, 2024
Reply from Direct Doctor Supply
Thank you! We're happy you liked our service and products.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Customer service was very good
Customer service was very good, fast shipping , will def use them again.
March 27, 2024
Reply from Direct Doctor Supply
Thank you! We're glad you had a great experience with our customer service and fast shipping.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Reply from Direct Doctor Supply
We're thrilled to know that you had a great experience with us! Thanks for recognizing our fast shipping, excellent customer service, and competitive prices. Your satisfaction is our priority!
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
It was difficult to order online
It was difficult to order online. I was charged twice for a single item which is still not resolved.
March 21, 2024
Reply from Direct Doctor Supply
We're sorry for the trouble with your online order and the double charge. We're looking into it and will update you soon.
We apologize once again for any inconvenience this may have caused. If you need further assistance, please feel free to reach out to us directly. Thank you for choosing MAYLIPS.
You sent me an email that was supposed…
You sent me an email that was supposed to have a tracking number. I responded by email that there was no tracking number and asked for it to be sent. I received no reply from you. I called today and was told that it would be delivered today and it was. You need to attach the tracking number and answer emails better
March 19, 2024
Reply from Direct Doctor Supply
Thank you for taking the time to share your feedback with us. We're sorry for any inconvenience caused by the delay in providing the tracking number and not responding to your email promptly.
We understand how important it is to keep our customers informed and we're actively working on improving our customer service based on your input.
I'm happy to confirm that your order has been successfully delivered. To prevent similar issues in the future, we're refining our processes to ensure timely updates for all our customers.
We apologize once again for any inconvenience this may have caused. If you need further assistance, please feel free to reach out to us directly. Thank you for choosing MAYLIPS.
Impressed about the way they packed the…
Impressed about the way they packed the product to be refrigerated. Very nice! Thank you!
March 16, 2024
Reply from Direct Doctor Supply
Thank you for your kind words! We're glad you liked how we packed your refrigerated product. Your satisfaction is our priority!
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
I had a great experience communicating…
I had a great experience communicating with staff members, making sure my product was delivered in the right place. The product arrived as I wanted and I am happy about it
March 7, 2024
Reply from Direct Doctor Supply
We are glad to hear you had a great experience with our staff! Getting your product to you just as you wanted it is what we aim for. Your satisfaction is important to us.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Very reliable company
Very reliable company, fast shipping of the products. Highly recommend.
March 4, 2024
Reply from Direct Doctor Supply
Thank you for your positive feedback! We're glad you're happy with our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
good costumer and products
February 23, 2024
Reply from Direct Doctor Supply
Thank you for your positive feedback! We're glad you're happy with our products and service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Reply from Direct Doctor Supply
Thank you for your positive review! We're glad you're happy with our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Great customer service
Great customer service, they kept me informed every step of the way. Ivy is awesome, she quickly responded to any question I had.
January 15, 2024
Reply from Direct Doctor Supply
We appreciate your positive feedback on our customer service. Keeping our customers informed and addressing inquiries promptly is our commitment. We're glad Ivy could assist you effectively. If you have further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Maylips!
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