Because Westpac would not release more than $200,000 in a transaction the settle ment was late. Nev and staff were sympathetic, helpful and adaptable to this situation thus removing a lot of stress. M... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
A privately owned New Zealand company providing international money transfer services to banks, individuals and businesses. Australasia’s only interbank market Spot FX voice broker.
Direct FX - The Smart Currency Transfer Alternative
Written by the company

- A very personal and professional service
- - Significantly better exchange rates than traditional banks - Friendly, personal service from extremely experienced dealers - Charge no, or low transaction fees - Understand the global bank payment system
Contact info
Level 7/70 Shortland Street, Auckland Central, 1010, Auckland, New Zealand
- 0800560006
- info@directfx.co.nz
- directfx.co.nz
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and reliable service
Fast and reliable service. Very willing to help. Great exchange rate compared to the major banks.
Always good service.
Reliable money tansfers
I have used your service many times over the years. It is quick, reliable and definitely cheaper than the banking charges of countries I am involved with. I have recommended it to a number of friends. Most ask "Is it reliable and safe?" Yes is the definite answer.
Always good to deal with
Every step feels very personalised
Every step feels very personalised. People are friendly, informative, responsive and patient. Much appreciated.
Fast easy process
Fast easy process, the money was in Canada in under 12 hours of completion of trade. Better rate than my bank as well.
I was referred to use DirectFX by my sister
I was referred to use DirectFX by my sister to transfer to AUD. I worked with Nev and the process was simple and straight forward.
Speak to a Real Human, Speak to experience
In a world with all the online offerings and a move to automate and reduce humans, Direct FX shines on . No one is bigger than the FX market and at best its an educated guess as to what currency values will be tomorrow. This company know its craft. Take some guidance from them, this is why I have continued to use their efficient services for many Years.
Trustworthy and reliable
The team is fast, to the point, helpful, and they try to find a way to make their customer happy.
The entire process of transferring money from one account to another is done within 5 minutes if all the relevant information is available.
Have been using DirectFX for years
Have been using DirectFX for years. Simple and efficient. What more could you ask for?
DirectFX team Professional and fast
Dealing with the directFX team is always easy they are clear concise and fast. Accommodating for your needs. Thanks again Team
Good experience as usual
Fast, efficient and easy transfer. I have used Direct FX for all my international transactions...around 6 times at least and always fast and efficient turnaround.
Professional service and very prompt…
Professional service and very prompt response times as always.
Great service with prompt results
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








