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Rated 5 out of 5 stars

Very impressive organisation skills of their coworkers and efficiency time as well. Better than that, I would say that they really took care of every furniture and personal belongings from the mome... See more

Rated 5 out of 5 stars

1st contacts was already excellent with Priscila. We were waiting completing day to be able to move, and Direct Local Team had experience and commitment to guide us on the best way. Moving day starte... See more

Company replied

Rated 5 out of 5 stars

I live abroad most of the year so was pleasantly surprised how proactive the team were. They picked up keys from the Agents directly and nothing was too much. On the day they were able to pack everyth... See more

Rated 5 out of 5 stars

First class service and they are extremely knowledgeable. My original movers were not good and Direct Local came to my rescue a few times. They helped me sort out a storage container as well.... See more

Company replied

Company details

  1. Moving and Storage Service

Written by the company

Direct Local is the perfect choice for anyone looking for professional removals. Whether you need to relocate your home or your office, our removal service will ensure a smooth and stress-free move. You can rest assured that your possessions are in safe hands. We provide a wide range of removal and home services delivered to the highest standards in a sustainable manner throughout London, home counties and the UK. Direct Local has a personalised approach, unique for your specific needs; and this is what sets us apart from other competitors. Our strong work ethic personnel will treat your personal property and belongings with the utmost respect and care. We also provide insurance for your move, so you’ll have peace of mind knowing that your belongings are protected.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
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Rated 5 out of 5 stars

Excellent service and customer care

Excellent service and customer care! They were really helpful all the way and very careful when taking our stuff to/off the truck. I quoted with few companies, but they were the ones who offered me realistic truck size and competitive price!!

March 31, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Thank you very much for the positive review. It means a lot to us.

Rated 5 out of 5 stars

Best customer service

I have moved few times around London but for the first time I have received the best service ever.
I super recommend their services. They are careful and trustworthy.
Is a lot of information about what you will be moving but at least they will calculate the times right and you will have no surprises.
If and when I come to move again they will be my option for it.
Thanks again for the great service.
Best regards

March 24, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

We are happy to hear that our team provided your with an excellent service. Thank you so much.

Rated 5 out of 5 stars

Professional and Thoughtful.

This company takes the stress out of moving. The company offers face to face consultation and you are provided with an actually cost, not an estimated cost! Then you are offered all services and full advice is given.
On moving day you get a moving manager, he coordinates and arranges with his staff all your items, I literally had time to make myself cups of coffee whilst all the work was going on. I was so relaxed.
I would highly recommend.

March 1, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy. Comments like yours make our work worthwhile. We couldn’t provide the service that we do without great customers like you! Thanks for choosing us and we can’t wait to help you again in the future.

Rated 5 out of 5 stars

Highly recommended

Thank you to Direct Local Moving company for the smooth running of a flat move this week and for the straightforward and easy process of booking it in. On move day the removal men were on time and very polite. Overall, we were extremely happy with everything and would not hesitate to use them again. Highly recommended. Many thanks again.

March 9, 2023
Unprompted review
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Reply from DIRECT LOCAL LTD

Thank you for the honest positive review. We look forward to serve you again.

Rated 5 out of 5 stars

Amazing company

Amazing company! The boys were very careful with the furniture, plus a fair price. I definitely recommend them.

February 4, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Thank you for sharing your experience with us.

Rated 5 out of 5 stars

We hardly recommend

1st contacts was already excellent with Priscila. We were waiting completing day to be able to move, and Direct Local Team had experience and commitment to guide us on the best way.
Moving day started exactly on time and everything arrived new home completely safe. Team really really wonderful! We hardly recommend them!

March 10, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

The service provided was excellent from…

The service provided was excellent from the first contact through to the actual move. We felt they valued us as a customer and took care of all our possessions from the largest to the smallest. The packaging of individual items and especially fragile ones, was at a high standard. The same applied to the loading of the vans. They set and deliver a high standard for the business sector at a reasonable price.

February 27, 2023
Unprompted review
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Reply from DIRECT LOCAL LTD

We are grateful that we had the opportunity to serve a customer like you. Thank you

Rated 5 out of 5 stars

From the first phone call to the end of…

From the first phone call to the end of the service I rate them 5 stars! Great communication, professional and very competitive price! The customer service from Priscila has been brilliant. She explained everything clearly, answering all my questions in record time; very friendly professional service. The removal chaps were very polite and courteous; nothing was too much trouble including dismantling and reassembling of large items. They supplied as many boxes, tape and wrapping paper as required. I cannot recommend them more highly! Definitely will use them again!🙏

February 24, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Thank you so much for your kind words, Estera. We work hard to meet expectations like yours. We look forward to working with you again in the future.

Rated 5 out of 5 stars

I was professional and efficient very pleased and had hassle free…

It was very pleased and had hassle free moving with the company. The people helpful and friendly but above all they were professional in communication and quality.

I have recommended them to 2 of my friend who were moving to Manchester.

January 21, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Hi Alice. Thank you so much for choosing Direct Local and we do appreciate your valuable feedback which is very important to us.

Rated 5 out of 5 stars

Truly the best removal company i've…

Truly the best removal company i've ever seen.
From quote to the final arrangements they were very professional. Absolutely amazing and I would definitely recommend them.

November 18, 2022
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Thank you so much for taking time to leave us a review.

Rated 5 out of 5 stars

Highly recommend.

Reliable, professional, polite, reasonably priced. Highly recommend.

February 11, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Thank you Eden. Feedback like yours is valued by every team member here and it gives us the motivation to continue delivering a good service.

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