Terrible company to deal with. My order was never shipped and took over a month to get my payment refunded.
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See what reviewers are saying
Better communication with customers needed. A chat feature on the website would be helpful. Response time with emails from customers could be improved. I was also never provided a tracking number, onc... See more
The item was fine, just thought it would be bigger. The real issue and the reason I gave 2 stars was because of the customer service. I want this shipped to my office so because it was different then... See more
Attempted to order a graphics card from here against my better judgement because of the current scarcity, and lack of information about this seller made this decision seem worth a try. Big mistake - t... See more
Company details
Information provided by various external sources
Direct Marketplace for Electronics, Home Furnishings, Decors. Beautify your homes and makes the Kids, children happy with Toys
Contact info
United States
- directmarketplaces.com
2.1
Poor
28 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a love seat and got delivered…
Bought a love seat and got delivered fast. The website does not charge for shipping on all product purchase and all taxes are included in the shown price as advertise
July 15, 2020
Unprompted review
Good luck if you want to return your…
Good luck if you want to return your purchase....very poor customer service and having Facebook in between you and the DirectMarket is a mess.
July 14, 2020
Unprompted review
My order was accepted and paid for
My order was accepted and paid for. Two days later my money was refunded and my order canceled because you don't deliver to Hawaii, as if we are a foreign country! Very disappointing.
July 12, 2020
Unprompted review
Terrible experience
Terrible experience. Not a trusting merchant based on my experience. I try to cancel the order, then he told me there will be a 40 % (forty percent)of restocking fee for return item-fee that wasn't disclosed at the time of purchasing). Then he recall the item and here I am without merchandise and $424.56 less in my bank account. He refuses to assist me on getting my money back. But I will keep fighting, money is very tide during this time. I lost 5 hours of work and 4 percent of my salary, so I wont let this scammers steal from me.
July 11, 2020
Unprompted review
Overrated
The picture and title shows a green screen. All I received was a gray curtain. Which was also in the picture and I expected to receive both as it featured in the picture and title. Reached out and they said I got what I ordered. Worst costumer service and they are clearly mis advertising.
May 12, 2020
Unprompted review
Horrible
Horrible. Waited 1 week on my item just to find out the order was cancelled. Even worse, I wasn’t even notified. I just happened to check the status.
May 11, 2020
Unprompted review
I ordered one part can you put me down…
I ordered one part can you put me down for two I got cheated out of $110 120 dollars so there you go I'll never mess with you people again I can't afford you
May 10, 2020
Unprompted review
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