Directpick Ltd Reviews 264

Good ordering, good payment, fast delivery, very satisfactory products.
Happy, happy, happy.
That's why 5 *s!!
They're a saved seller for next time now.
Many, many thanks,

Henry
at Hereford.

This company is amazing, order arrived within two days, safely packaged and in perfect condition. Saved me having to carry three heavy pots of paint.

Definitely recommended.
.

Good price/product and very helpful on a delivery problem.

Three packs of flooring ordered - arrived with no additional packaging and one was clearly resealed (perhaps an already returned product).

Of the 30 pieces of flooring only 18 were undamaged.

After much to’ing and fro’ing, unanswered phone calls/emails and collections not happening (collection was arranged but they used their own postcode!) I raised a dispute via PayPal.

Thanks to PayPal I managed to get a refund for the returned pack.

Will definitely not be using them again

Ordered 1 item that was on sale. Went to pay via PayPal should have cost £10.74. Every time I went to PayPal it changed amount to £16.73 adding £5.99 without telling me why or anything. Checked this and it did it several times! I was only ordering 1 small item so wouldn’t be paying that in postage if that’s what it was.

Great service and such good value

My purchase was packed and dispatched quickly. However the Royal Mail delivered my item to the incorrect address.
I emailed direct pick who to this day have not responded. Absorbant customer service.
Some how though the postman must of realised his mistake and delivered my item within about 2 hours of them saying so.
Brilliant price on my purchased items though

I received 4 door handles - 3 correct, 1 wrong. Informed them within 20 minutes by email and included a photo. Customer services are terrible, ignored for 3 days. Then advised they would arrange. Then absolutely nothing since (7 days), don't respond to emails and don't answer the phone. I have escalated to my Visa company.

I ORDERED ITEM,IT WAS DELIVERED AND IT'S PERFECT

Very quick to receive goods

I was very pleased with the way the Company kept in touch and let us know what stage things were at. Very impressed

Fast reliable service. Recommended.
Will be using your services again.

Excellent service. Fast delivery. Good product.

Ordered a load of dog food. After over two weeks and politely chasing twice my order was refunded. They claim that the stock they had was unsellable and they were waiting on a supplier who let them down. If that were true why would they not give me the option to wait and given that I ordered 12 bags I find it highly unlikely they couldn't fulfill any of it. I think they want to re-sell it at a different price

Order no 8822/010424/04 - just in case they try to claim this is a fake review

I placed an order on Monday and paid for 3 day delivery and after 5 days I still have not received my order. No communication and because I didn’t create an account I cannot track the delivery. Poor service and still awaiting delivery

My order came quick and it does what it says on the tin would use this site again

Wow....where to start..
So, after 7 emails, (They say they will respond up to 48hrs of initial email contact), anyhow, so after the 7th email, did get a response. I was actually charged an additional postage fee by Royal Mail. Hold up...I paid for delivery when I placed my order. I can only assume that whoever is responsible for dealing with the postage made an error. After all, we are not ALL infallable, and giving them the benefit of the doubt, mistake can happen. I duly took a photo and emailed it over showing proof of the additional postage. I was AGAIN asked to send proof, which AGAIN, I duly did. I can say, that after nearly 3wks, I have been now reimbursed at long last. Thank you Directpick.

Avoid avoid avoid at all coast it’s a scum I only give one star because I need write this review I have not received my parcel and I have been trying to call this company 4 days and the number doesn’t even work and I have sent few emails but no one is replying to my email and I’m really pissed off I try calling Royal Mail and they can’t deal with me because I’m not the sender and the sender is not responding to my emails at all coast avoid this scum company they took my money and now gone shame

Great service, everything as it should be.
Thank you.