DIRECT VAPOR Reviews 

6,360
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Ordered for my 1st time from directvape.com and only received part of my order. Sent email since their contact # was 123456789. They responded with a phone call shortly afterwards and took my infor... See more

Rated 4 out of 5 stars

First time I tried it had an issue, gave it five minutes and tried again. I'm a long time hookah smoker wanting to modernize and bring convenience to my hobby and if I like these products and they wer... See more

Rated 5 out of 5 stars

Great selection and prices. Website is easy to navigate and user friendly! Since my favorite local vape shop closed I have been unable to get Coastal Clouds because no other store carries it - I was v... See more

Rated 5 out of 5 stars

Direct vapor has made it easy for me to order my vape needs online. All products have consistently arrived undamaged and as advertised. I use direct vapor regularly rather than go into stores. Product... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Shop DirectVapor, the best online vape store with huge supplies of vape mods, e-liquids and accessories. Enjoy free shipping and our low price guarantee!


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(6,360)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Your website is so slow on mobile it is…

Your website is so slow on mobile it is nearly impossible to place an order. I checked my speed test. Net downloading at 500+ mps so it's not the connection. I literally have to wait minutes before any screens show, and often have to start over due to screen freezing up. If you guys want to sell more this needs to be optimized.

June 8, 2023
Unprompted review
Rated 2 out of 5 stars

Late af

I haven't gotten this shipment yet. The last 2 were a pain in the ass. A month late, each time. It is cheap vape but their eta is a lie.

June 26, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered on 6/8, probably won't ever again. .

I placed an order on June 8th and according to the shipping/tracking information on their website, it states that on June 9th my order has been shipped. It is now June 26th and the same tracking tool on their website says that item is "Awaiting Carrier for Pickup". It's been 17 days of patiently waiting and zero activity on my shipment. 17 days? How is this ok?

June 25, 2023
Unprompted review
Rated 4 out of 5 stars

So far...

Quick and secure check out! The only thing I would change is the free shipping when the tax is basically equal to your purchase getting free shipping would make it easier to swallow!

June 24, 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company..This company tells you adult signature…

This company tells you adult signature is required when that is b s I buy stuff all the time without nicotine and it shipped direct to me without adult signature. Ordered 10 days ago and still has not been picked up by Carrier. Although their website says it has,the Carrier says it has not. I'll never buy from this company again.

June 14, 2023
Unprompted review
DIRECT VAPOR logo

Reply from DIRECT VAPOR

Hello Terry,

Thank you for your review, and we apologize for the inconvenience.

As per the PACT Act, all shipments require an adult signature on delivery.

The adult signature fee of $5.99 applies to all orders and cannot be waived.

You can view additional information on this here: https://www.directvapor.com/shipping-updates/

Rated 1 out of 5 stars

30+ day delays + scam

Seems like a scam. Took my payment for an order then afterwards told me it could be “6-18 business days” on top of shipping time before I get my order. Any time I ask for an update they send me the same link which doesn’t have any updates. I received a tracking link 12 days ago and it still hasn’t updated, and customer service fails to provide any details or support for this.

Don’t order vape products from this company unless you enjoy waiting over a month to receive your order. Currently attempting to cancel the order and get a refund since I was able to place the same order with another company and have it received by the time DirectVapor could even give me an update. I will never order from them again and would advise others not to.

June 24, 2023
Unprompted review
Rated 5 out of 5 stars

Cheap juice

Cheap juice , and a variety of choices not from a shady producer but companies I have used before.
Hardware from known companies. easy age verification. quick checkout. transparent pricing . free shipping to boot.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

I think it Direct vapor is one of the better stores that I can order my e-cig cigarettes from

The experience is what was done by the recordings of all the people that I have been with for the past 11 years that vape which is nobody that lives in my house couple of the little children that are around we hang out with that are now over in their twenties and they're gone with my nephew and they provide for themselves fine none of them take drugs none of them drink none of them smoke cigarettes they all have no requirement for being an addict or an alcoholic but they do vape once in few scenes.

June 20, 2023
Unprompted review

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