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4.0

Great

TrustScore 4 out of 5

7 reviews

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Rated 5 out of 5 stars

Excellent after sales

I purchased a Dowina acoustic guitar for Dirk Witte, unfortunately it was damaged during transport.
Nonetheless Dirk Witte assumed their responsibilities and gave me a full refund and paid for the return of the guitar.

Shit happens, but how you show up when it does says a lot, so Dirk Witte is definitely a store you can trustfully do business.

September 24, 2025
Unprompted review
Rated 3 out of 5 stars

vintage store with vintage guitars and policy

vintage store with vintage guitars and ect..for me it what i found strange when trading guitars they have a specific policy.They needed my ID for their data when trading. Later i found out this required by law.However it makes you feel uncomfortable. The new guitars in this store comes with one year guarantee. Most stores are two years.For future clients please ask first what the store policy is regarding trading up.

October 15, 2024
Unprompted review
Show reviews in all languages. (7 reviews)

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