Diroma1980 Reviews 

414
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stunning design of the products, often noting they look even better in person and fit perfectly. Many people highlight the exceptional service and communication, describing the ordering process as smooth and outstanding. Reviewers frequently commend the fast and efficient delivery, with items often arriving sooner than expected, even for international orders. However, some customers also noted concerns regarding shipping services, including unexpected additional customs fees, a lack of transparency about these costs, and occasional longer delivery times.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the exceptional... See more

Quality

Customers consistently note positive experiences with quality, frequently describing products as outstanding,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Service

Reviewers highlight positive aspects of service, with many customers finding the service and product to be up... See more

Order

Reviewers mention positive feedback about their order experience, with many expressing satisfaction and plans... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product is great as always! Unfortunately Royal mail fumbled the package somehow and as soon as I alerted the Di Roma team something was wrong they immediately got on the phone and made sure Royal... See more

Rated 5 out of 5 stars

The item arrived faster and before expected, despite being shipped from another country, compared to items I’ve ordered in the US. Also, the packaging was unique and stylish with a subtle hint of a go... See more

Rated 5 out of 5 stars

Amazing products, service and shipping timelines. No one likes taxes and tariffs but that is well beyond Angelo’s control. I will continue to pick out the products I want and recognize the obligat... See more

Rated 5 out of 5 stars

First and foremost, the ties, with their design and craftsmanship, are a cut above any other ties at this price point. They could easily sell for $200 in a high-end Men's store in the US. Love the w... See more


Company details

  1. Tuxedo Shop
  2. Fashion Accessories Store
  3. Men's Tailor

Written by the company

Refined excellence, unparalleled Made in Italy craftsmanship expressing the Art of Tradition. Here at Diroma1980 we care about our customers before, during and after purchase.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

414 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(414)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic quality and quick shipping

Fantastic quality and quick shipping. I love both the refurbished vintage ties and the new varieties. America is often lagging behind Europe when it comes to fashion, and it's great to have affordable and accessible ties.

June 9, 2024
Rated 5 out of 5 stars

Great Service

Great service amd interaction after purchase to make sure my shirt and tie arrived on time. Shirt is the best I've had and tie was bang on. I then needed an oil for my night out amd it was sent 24 hour tracked to thr hotel i was staying in. Absolutely fantastic service. Would recommend and will definitely be using again

May 23, 2024
Rated 4 out of 5 stars

Lovely shirts and ties!

Sizing was spot on for the shirts and the details are lovely I love the material of them! Really well packaged and QC checked. I noticed a small hole in the sleeve of one of my shirts but I was passed any return window. (I check the sizing with the other shirt so didnt fully unpack the other one)

The ties look amazing in real life!

Overall I'm happy with the order!

April 25, 2024
Rated 5 out of 5 stars

Fantastic shirt for a great price

Fantastic shirt for a great price. Very good alternative to Turnbull & Asser shirts if you don’t want to take out a mortgage. My shirt arrived without any delays and the packaging is beautiful and well superior to the cardboard box that T&A shirts arrive in. Best part though is that the shirt is made in Italy. Thank you Angelo for providing an alternative to all the rubbish that’s made in China. Will definitely buy again from Diroma1980.

April 23, 2024
Rated 5 out of 5 stars

A. T. Rinaldi Review

Angelo Diroma is just amazing. His ties and pocket squares are beautiful and their designs are works of art. I wish I could visit him every morning in NYC when I wake up and have to make my tie knot for his magical dimples and tie knots leave me mesmerized every time I watch him create them and so, as with an athlete or an artist, I am a fan!

In fact, I LOVE Angelo Diroma’s ties and pocket squares so much so that I wore both to my son’s wedding rehearsal party that his mother and I threw the night before their wedding, for such a momentous family occasion as my first child’s wedding rehearsal party.

That is how much I LOVE Diroma1980 ties and pocket squares. I wore them for one of the most special moments of my life. I don’t know if there could be much more of a statement than that!

April 25, 2024
Diroma1980 logo

Reply from Diroma1980

Dear Anthony,

Thank you so much for your heartwarming feedback. We're thrilled to hear that you've had such positive experiences our ties and pocket squares, and that they've been a special part of your most important life moments. It brings us immense joy to know that we've been able to share in the happiness of these significant occasions with you.

Your kind words mean the world to us, and we're truly grateful for your support and appreciation.

Thank you again for choosing Diroma1980, and we look forward to being a part of more memorable moments in your life.

Warm regards,
Team Diroma1980

Rated 1 out of 5 stars

The parcel arrived in 16 days at the…

The parcel arrived in 16 days at the Post Office. Nobody delivered it. I had to go to the Post Office, stay in line and check where is the parcel. The cost of the shipment was 20 eur and I had to pay another 30 euros for the VAT. The quality of the neckties is very good.

March 26, 2024
Diroma1980 logo

Reply from Diroma1980

Hi Calin, thank you for your feedback.
Unfortunately,when shipping with mail services like Royal Mail, we're not in control of the delivery date. At checkout we offer the option to choose a courier Express Service for customers who do not want to wait extra to get their parcel delivered. As in custom duties, our website specifies the fact that it is a legal requirement from us to declare the value of your items and the custom duties are paid by you to your customer authorities, not to us. We are sorry to hear that your local post office decided to make you wait in line, however, we this incident has very little to do with our service. We appreciate your feedback anyway and we are also very happy to hear that you are happy with the product, as for us, this is paramount.

Angelo

Rated 5 out of 5 stars

Great find!

Found these on YouTube and so glad I did. Absolutely love fit, fabric, details and build quality. Hoping they hold up well.

March 3, 2024
Rated 2 out of 5 stars

Try Again Next Time ... "sold out"

I frequently check the website to see if there are new ties available. Despite my best efforts, the ties that I desire the most are always "sold out". I have concluded that some ties are being offered to a selected group before they hit the website.

To make the matter worse, the "sold out" ties are never replenished and the consumer has no way of determining if the website will ever offer that tie again.

February 1, 2024
Diroma1980 logo

Reply from Diroma1980

Hello Abdul, thank you for your recent review and feedback regarding our account. We appreciate your input. We strive to provide equal access to our products for all customers. Our ties are available to everyone, but they tend to sell out quickly due to their popularity. We apologize for any inconvenience this may cause. Please feel free to reach out to us for any further assistance. Regarding product availability, as a company, we may not always be able to disclose specific details about stock levels. Thank you for your understanding.

Angelo

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