Dirtyrides Apparel Reviews 

391
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My daughter has been wearing and racing in Dirtyrides Apparel for 4 years now, apart from the superb designs more importantly the quality of material, fit and feel is second to none. She has crash te... See more

Rated 5 out of 5 stars

We were really looking forward to getting our custom winter jerseys, expecting them to be fabulous. We weren’t disappointed. They are fabulous and warm and personal and beautifully made. Just like the... See more

Company replied

Rated 5 out of 5 stars

Well what can I say that already hasn't been said by previous customers... probably not a lot but if you want superb customer service, superior MTB kit at very reasonable prices look no further... A... See more

Rated 5 out of 5 stars

Dudes and dudettes get ordering your custom kit!!! Got mine the other day and it's amazing quality. Every piece is individual so happy with mine and my grandson's. Tops feel lovely and soft and wick a... See more

Company details

  1. Sportswear Store
  2. Outdoor Sports Store

Written by the company

Dirtyrides Apparel specialises in premium custom sportswear for riders, teams, clubs and businesses worldwide. For almost 10 years, we’ve been creating high-quality custom clothing with no minimum order quantity, making it just as easy to order a single jersey as it is to kit out an entire race team. We design and manufacture custom BMX, MTB, motocross, enduro and cycling apparel, along with hoodies, T-shirts, jackets, body warmers and teamwear. Every order is made to your requirements, allowing you to choose your own colours, logos, names, numbers and sponsors to create something completely unique. Our focus is on quality, attention to detail and outstanding customer service. Every design is individually created and professionally checked before production to ensure your finished product looks exactly as expected. Whether you’re an individual rider, a local club, a national team or a business looking for branded clothing, we’re here to help bring your ideas to life. ✔ No minimum orders ✔ Fully custom designs ✔ Youth, ladies and adult sizes available ✔ Worldwide shipping ✔ Nearly 10 years of experience creating custom apparel At Dirtyrides Apparel, we’re proud to have earned the trust of riders across the world and are committed to providing quality products backed by honest service and clear communication.


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4.9

Excellent

TrustScore 5 out of 5

391 reviews

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4.9

All reviews

(391)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and company

Amazing quality and price on everything I have ordered (MTB pants, jersey, decals and socks)!! In the process of ordering a custom jersey and cannot wait to get even more products from this amazing company!

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great custom kit

Great custom kit that's as good as they say it is. There's not many places to get decent kit made for the larger rider, this is definitely one of them, give it a try!

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Top quality product and service

I ordered 37 mtb jerseys for our local club, mix of long and short sleeve premium fabric to our design.
Can't fault the design and ordering process, jerseys are top quality and fit is spot on.
Very happy and will be back for some winter kit soon

April 2, 2021
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Purchased a pair of ‘custom’ pants, arrived and they are not the quality expected and the photo that they have on their website is not very clear and isn’t a true representation of the pants.
Politely requested a refund only to be told no, even though their website states within 14 days you can have a refund... oh no. This is for NON custom items. So if you purchase anything custom you cannot have a refund, this is only stated underneath the product, in the product description.
So their full refund policy is not stated in the same place. You have to search through their website to find the refund policy on their custom items. This is misleading and false advertisement.
When I contacted them again to state that I was not happy with the quality of the item they hounded me through emails, screenshotting the fine print of the website, asking me if I had ‘read the description at all’ if I had ‘read anything on their website’.
They are incredibly rude and unprofessional please do not waste your money.

I also DO NOT work for any competitors, I do not receive any form of money from any competitors. You are using it as a tit for tat situation. Your clothing quality is awful and you would not issue me a refund due to petty reasons.

March 29, 2021
Unprompted review
Dirtyrides Apparel logo

Reply from Dirtyrides Apparel

Thank you for your feedback. As stated in an email from me the fact custom items cannot be returned is very clearly described within the product description and is not hidden in any shape or form it is even made larger and bolder than any other text within the description . On further investigation into your order it has came to our attention you work for a direct competitor and would be just seeking to proceed in a manner to discredit DRa brand. Which will be reported and dealt with as such alongside the abuse being suffered from other ambassadors and employees of the brand in question.

Rated 4 out of 5 stars

Grey/black flannel shirt

I bought the grey/black flannel shirt and when it arrived I was impressed with its fit and quality however after only one wash it shrank. Pretty disappointed to only get one wear out of it. I double-checked the washing instructions and I had washed it cooler than on the label so shouldn't have been a problem.

Update- having seen my review DRa have contacted me and provided me with a refund for the product even though I haven't asked for one and there has been a number of months since my purchase, they clearly have pride in their business and I would use them again.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Holdall bag

Super quality kit bag, good sized with comfortable handles. Excellent quality printed DRA logo. Fits all my spare kit with ease.

March 28, 2021
Unprompted review
Rated 5 out of 5 stars

Just got my new mountain bike pants.

Just got my new mountain bike pants today they are awesome! Put them on right away and fit perfectly then took them on an 8 mile ride. Very comfortable and breathable. Will definitely order from you guys again! Thanks for the great product! Thanks again!

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome All Round

Awesome product. Awesome brand. Super fast shipping and always great communication.
Would and do continue to buy from them. Highly recommended.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Bespoke Jersey Excellence

The DRA team designed me a bespoke Jersey, the design process was faultless. Jersey arrived on time and is great quality and value. Having People's Front of Judea Mtb Club on the back of it puts smiles on faces on the trails! Thanks Team.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Get service from start to finish

Get service from start to finish.
Phil was quick and relying to any message we sent. And patient with it design changes. Quality it the best we have come across and turn around time was good for the amount of garnets and our custom design. Highly recommended for at apparel or custom work.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Best stuff out there

These guys stuff is so sick and bloody comfortable. They make gear for every shape rider and i should know as im errrmmm shall we say plump. Awesome awesome awesome.

March 19, 2021
Unprompted review

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