The suction backed rubber bath mat was of very good quality - something that I knew I would be buying from a reputable supplier. I feel much safe in my daughter's shower now when I visit her, but it... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I hesitated for some time about buying a walker for myself. Lots of research into the best types to suit navigating the ups and downs around my yard. I found a walker with ten inch front wheels on... See more
Purchased 4 Wheel Walker for personal use. Prompt delivery, product was as described. Price reasonably competitive. Add stated "delivered assembled" but it came in a compact box (no surprise) and ther... See more
From the easy ordering , prompt delivery of our Sock & Stocking aids, the Disability Shop is excellent to deal with. The Sock and Stocking aid that we order is a brilliant device and a game changer f... See more
Company details
Written by the company
Disability Shop provides you with easy access to disability aids & equipment. Available 24/7 online & on time. Our range includes wheelchairs mobility walkers electric hospital beds lift chairs mattresses and bathroom toilet items. NDIS registered. Gua...
Contact info
Corporate House 155 Varsity Parade, 4227, Varsity Lakes, Australia
- 1800 221 090
- support@disabilityshop.com.au
- disabilityshop.com.au
Would not deliver
I ordered on behalf of a client who does not use email and lives in an apartment in the City. Disability Shop refused to deliver his address. They said the courier would not pay for a few minutes parking and would not make the time to ring the bell and ride the lift to the fourth floor to deliver the goods to the client's apartment. The client was satisfied with the equipment he ordered but does not wish to use Disablity shop again.
February 15, 2024
Reply from Disability Shop
Hello Jeannie thanks for letting us know that Roger was happy with his order. With regards the difficult address and the unrealistic expectation of what a courier should go through ... mmm ... I'm pleased we took the time to arrange the alternative delivery address before dispatch.Kind regards Allan
PROMPTNESS
February 15, 2024
Website easy to navigate
Website easy to navigate - Information on product was helpful and true - arrived as per delivery instruction - we have ordered before and will no doubt order again.
February 15, 2024
Easy to order and fast delivery
Easy to order and fast delivery. Would definitely order again!
February 15, 2024
near death at a funeral
I wanted a seatbelt for my wheel-chair. I had had an amazing experience the week before. A good friend had died and my son kindly said he would take me to the funeral using my wheel-chair. After the funeral we felt in need of change of scene and visited a cafe. As we left, one wheel of the chair caught in a pot-hole and I was propelled into the air. My son thought he had killed me as I was completely airborne before landing some distance away. I must admit I couldn't help seeing the funny side of it. I escaped with a couple of bruises, but we decided a seat belt would be wise. My grand-daughter was getting married and once again the wheel-chair would be needed. I contacted your firm and the seat belt arrived in good time and at an excellent price. I hope not to repeat my flying experience again. My son is greatly relieved too.
February 12, 2024
Good help and ok delivery time
February 6, 2024
Good quality and fast delivery!
Well the equipment you sent was of good quality and the speed the item was expedited was first class ! 😊
February 5, 2024
Plenty of stock and helpful staff
February 2, 2024
Rotating Shower Seat
Package and item arrived undamaged and the seat is everything that my wife hoped for.
Many Thanks
January 31, 2024
Chair is quite comfortable
Chair is quite comfortable, as I have very long legs foot plates are in better position as previous chair, also arm rests much easier and shoulders not hunched. In fact I am delightedwith my new chair.
January 31, 2024
Easy for my son to use and easy to get…
Easy for my son to use and easy to get things he needs for
January 30, 2024
Shopping directly through the…disability Shop
Shopping directly through the Disability Shop online l found it easy to find and purchase exactly what I was looking for and at a great price they also provide delivery straight from the factory and they keep you updated on your tracking updates throughout from start to finish. They have everything you need l highly recommend them their fantastic.
January 29, 2024
Yes very Efficient service
Efficient service. Product as advertised very good. Very good client service.
Thank you.
January 25, 2024
Easy to order and fast delivery
January 23, 2024
Happy and satisfied customer
It was easy to find what I was looking for, the ordering was easy, and delivery was fast and efficient.
January 22, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.