I purchased a disabled railcard for my daughter, she travel to and from our home and college daily. I buy a mpronthly ticket for her, we were told about this card to get discounted travel. We purchas... See more
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I have severe hearing problems and dont understand foreign accents so the tel helpline is useless. I keep getting told by online help to go to a homepage. What homepage, where, So what complete numbsk... See more
Not sure why there are negative reviews re the Disabled Persons Railcard. It's excellent value, easy and quick to obtain if you provide evidence of entitlement and they remind you when it is time to r... See more
My railcard was renewed to a date over 3 weeks short of renewal. Apparently there are zero options for sorting this in the UK. As previously cited everything is now done via a call centre in Mumbai... See more
Company details
Information provided by various external sources
With a RAILCARD you can enjoy 1/3 off rail travel anywhere around the UK, as well as some amazing offers for great days out. So wherever you plan to travel, and for whatever reason, you can cover more miles for less money. Rail travel is one of th...
Contact info
Aldersgate Street 200, EC1A 4HD, London, United Kingdom
- disabledpersons-railcard.co.uk
2.2
Poor
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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shocking how they are treating disabled…
shocking how they are treating disabled people and taking advantage of the crisis.
I have not been able to use or make savings but they are refusing to extend expiry date
even though all non refundable advance tickets are being refunded
May 19, 2020
Unprompted review
Inept? No expiration reminder
Certainly a good and effective service if one is pro-active.
It is quite beyond me why they appear to intentionally fail to send an email or text reminder when the card is about to expire. An elderly family member was recently caught out and had to pay an extraordinary amount on the train to replace her on-line purchased ticket when the collector noticed her card was 2 days out of date.
I intentionally let mine run out - and, of course, no reminder received -
Gross ineptitude or what?
October 24, 2019
Unprompted review
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