Disc Makers Reviews 6,848

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 468 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and services received, often highlighting the professional and excellent results. Many people appreciate the helpful and knowledgeable staff, noting their expertise and willingness to assist throughout the process. The customer service is frequently described as outstanding, with consumers valuing the clear communication and quick responses. However, some customers experienced issues with product quality, such as crackling sounds in audio or thinner cover materials than expected. A few reviewers also mentioned a lack of personalized communication regarding delays and defects, leading to dissatisfaction with the updates provided.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the high quality of the final... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality final products,... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Consumers find service to be positive, with many praising the fast, professional, and attentive support... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The communication was perfect throughout my experience, 1st timer and concerned about almost every aspect of this project...not to worry, Trevor was always available and ready to help figure things ou... See more

Company replied

Rated 5 out of 5 stars

The record is very good quality. "Experience"-wise, as a customer overall, I would say this: I notice and appreciate that these are human beings who know what they are doing are manning (and woman-in... See more

Company replied

Rated 5 out of 5 stars

The team is eager to help me get every detail right. Every time I need help, Craig was right there with the answers I needed. Product is pro-level in every aspect. Sound was not coloured in any way... See more

Company replied

Rated 5 out of 5 stars

Auburn Street- Great communication during the set up phase with attention to details. Amazing Team & an awesome project from start to finish! Thank you for your expertise in producing our Album “ AUBU... See more

Company replied


Company details

  1. Music Store
  2. Hobby Store

Written by the company

Since 1946, Disc Makers has been the leading independent manufacturer of CDs, DVDs, and custom vinyl records for musicians, filmmakers, and businesses. We specialize in CD & DVD duplication, vinyl pressing, replication, and custom packaging, supported by state-of-the-art facilities near Philadelphia, PA. Our services include mastering, graphic design, multimedia authoring, and a wide selection of packaging supplies. Beyond discs and vinyl, we offer posters, download cards, and music distribution. With decades of experience, Disc Makers is your trusted partner for high-quality media production.

At Disc Makers, we guarantee the best prices and your complete satisfaction.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.
At Disc Makers, we know that making professional discs can be a significant investment. We want to make sure you’re thrilled with your purchase. That’s why we’re the only disc manufacturer in the world whose discs come with a 100% satisfaction guarantee. If there’s anything about your Disc Makers product or experience that you’re not happy with, we’ll make it right. It’s as simple as that. For full details, please visit http://www.discmakers.com/guarantee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 5 out of 5 stars
Disc Makers logo

Reply from Disc Makers

We're glad you are happy with our service and product. We appreciate your positive feedback and thank you for it. Let us know when you're ready to reorder or when you're next project is coming down the pipeline!

Rated 5 out of 5 stars

Quality I've been counting on since 2014.

I have been using Disc Makers since 2014. CDs and packaging are affordable, quality and on-time. My new CD is beautiful and the music sounds great.

November 15, 2025
Disc Makers logo

Reply from Disc Makers

We appreciate your continued trust since 2014. It's great to hear that you are happy with our affordable, quality CDs, packaging, and on-time delivery. We can't wait to hear the next Mama Gina project!

Rated 5 out of 5 stars

Way beyond expectations

Way beyond expectations!
On time! Evening Perfect! Jacket printing and sound quality both fantastic!

November 6, 2025
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Reply from Disc Makers

We're happy to hear that our jacket printing and sound quality met your expectations! Thank you for your positive feedback; we appreciate it! We'll be here and ready to work with you on your next RED32 order when you are ready.

Rated 5 out of 5 stars

Excellent business with Disc Makers

Working closely with Trevor Walsh! Trevor is an excellent and concise business man and very professional...I will work again with Disc Makers and Trevor on the next release as well...!

November 11, 2025
Disc Makers logo

Reply from Disc Makers

We're happy to hear that your experience was excellent, and we appreciate your kind words. We look forward to working with you on your next blues release!

Rated 5 out of 5 stars

Quality and Speed

Quality and Speed! The discs ended up being earlier than expected and the commemorative display looks amazing. Sound and printing quality is top-tier. Will definitely keep using you for future CD pressings. The next order, I will try your vinyl pressing.

October 31, 2025
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Reply from Disc Makers

Great to here your EP was delivered quickly and everything looks great. We would love to help out with a future vinyl order, or any other disc making needs. We'll be here when you are ready!

Rated 3 out of 5 stars

Sent Incorrect Sleeves

Unfortunately, the team sent me blank, white sleeves instead of the sleeve artwork I paid for. This delayed being able to fill pre-orders.
The cover was much thinner & flimsier than the last album Disc Makers produced for me in 2022.
To be fair, the team reacted pretty quickly to send me the correct sleeves, and the color of the vinyl turned out great.

October 16, 2025
Disc Makers logo

Reply from Disc Makers

We appreciate you sharing your experience. We regret the sleeve error impacted your pre-order fulfillment and that the cover's quality wasn't as expected. We're glad we could send the correct sleeves quickly and that the vinyl color met your expectations. Please let us know if there is anything else we can help with in the future.

Rated 5 out of 5 stars

Couldn't be happier- thanks!

Couldn't be happier - thanks! The quality of product: recording and print, was great, the service was friendly, personalised and very helpful, and the price is most decent! Happy to recommend Disc Makers' work to others. Everything was received in good time and ship-shape condition.

November 13, 2025
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Reply from Disc Makers

We're happy to hear that you are pleased with the print quality! It's great to know our team provided friendly, helpful, and personalized service at a decent price. We appreciate you recommending our work! We can't wait to work with you on your next project!

Rated 4 out of 5 stars

Competitive Quality!

My experience with Disc-Makers goes back about 33 yrs, since my first single. They captivated me with their sound professionalism and ability to get your project done in a decent time, not to mentioned their first class quality enabling them to compete with industry standards. They're always my go to when I want true quality.

November 8, 2025
Disc Makers logo

Reply from Disc Makers

We're always happy to help you out with your next project! We'll continue to offer that professionalism and quick turn time for you and hope we continue to be your go to for the next DeX project!

Rated 5 out of 5 stars

Trusted Vendor for ny Business!

I've been using Discmakers for years. They have really reliable products and quick shipping! I will continue to use them!

November 7, 2025
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Reply from Disc Makers

We're happy to provide those reliable projects and will continue to offer that quick shipping for you! We appreciate your continued support very much.

Rated 5 out of 5 stars

Polka Polka Polka

Hands on help too

November 7, 2025
Disc Makers logo

Reply from Disc Makers

Thanks for the 5 star review. We hope you're polka project turned out great and we look forward to producing more polka disc for you next time!

Rated 5 out of 5 stars

Fantastic company

Fantastic company! Customer service is top notch. Made the mistake of using another company on our last album and that mistake cost us dearly. When it comes to duplication, Disc Makers rises to the top every time.

October 29, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for your feedback. Happy to hear you had a great experience.

Rated 5 out of 5 stars

Amazing Quality and Customer Service

I used their template on their website for both our CDs and our vinyls. I was glad I had this option since I love to design my own cover but did not have my typical software available to use. This made it possible for me to still design myself. The turnaround time and price were great. The customer service I received was top-notch. I had a couple occasions since this was my first time working with Disc Makers where I needed some help on their end and they were quick and accommodating. I would highly recommend them for your CD and vinyl needs.

October 16, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for your feedback. Happy to hear you had a great experience.

Rated 1 out of 5 stars

Don't believe everything you're told…

To take to a four-day music industry convention, I ordered the music data cards to hand out the event. Not having much time to get them done, I spoke to the salesman and he guaranteed me I would get them on time before I had to leave to go to it. I called again to reconfirm I would get them and I was again told they would arrive one day before I had to leave for the convention. Well... they didn't arrive and I wasted my money for a product that I didn't get to use.

November 5, 2025
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Reply from Disc Makers

A Customer Care representative will contact you.

Rated 5 out of 5 stars

Fast, affordable, and perfect quality

One of the most helpful and quality companies out there. They printed posters for me and they not only delivered quickly, but the prints themselves were beautiful. I made a special request in advance for them to score and fold the posters for me which they did. Highly recommended.

October 24, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for the feedback. Glad to hear you had a great experience.

Rated 5 out of 5 stars

Stamped DVD order

As I have already indicated in another review, the single best thing about Disc Makers is the ability to talk to real, friendly, knowledgeable, and competent people on the phone. In this particular case, the company seemed to be doing everything possible to meet a challenging deadline, which they did. Quality of the product was excellent, but that's just expected.

October 28, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for your feedback. Glad to hear you had a great experience!

Rated 5 out of 5 stars

Caring support staff

Each time I needed assistance I was quickly engaging with someone kind and ready to help me with questions.

October 28, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for your feedback!

Rated 5 out of 5 stars

DISC MAKERS HITS IT OUT OF THE PARK

Once again, Disk Makers hit it out of the park--with two separate recent CD orders in a row. Their inspection team found virtually microscopic errors that other manufacturers (and me too!) had missed. The responsiveness of Aimee and Patricia is tremendous and truly appreciated. They get SIX stars.

November 3, 2025
Unprompted review
Disc Makers logo

Reply from Disc Makers

Thank you for your feedback. Happy to hear you had a great experience!

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