Discount Caskets Reviews 4

TrustScore 3 out of 5

2.8

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Company details

  1. Casket Service

Written by the company

We are family owned, with locations in NY, NJ, PA, CA, FL, IL, OK, and TX. We personally deliver all of our caskets and are here for any funeral related questions 24/7. With over 20 years of experience in the industry, we know where and how to save families money on all types of funeral arrangements.


Contact info

2.8

Average

TrustScore 3 out of 5

4 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

False advertising

My dear nurse friend is dying of cancer. She purchased a hinged wooden casket from this company. She received an empty wooden shipping container. Appears to be velcroed together, plywood. No resemblance of a casket. She contacted the company who sent a photo of the casket they would replace this shipping container with. To this date she has never received an actual casket. They did take her $900 though. There’s a special place in hell for these people.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

The casket itself was beautiful

The casket itself was beautiful, but they not only did not rush the order (I paid $199 extra for 2-day shipping) but told us all kinds of untruths about why and made promises that weren't kept. They did not return our calls or emails when we inquired about a date, even though they said they would call us right back, and we finally got word from the funeral home that the casket was delivered 2 hours before the service! When I asked for a refund of the expedited shipping, they said ok but never issued it. i had to go through Paypal and dispute it.

January 17, 2025
Unprompted review
Discount Caskets logo

Reply from Discount Caskets

First of all, you ordered standard shipping (3-5 business days) and not expedited shipping (2-3 days for $399). The casket was there by day 5. We tried to get it there much sooner, but we can not control what happens once the shipping company takes it (in this case it was Delta). In this case, Delta's main hub in Atlanta was shut down due to weather, which caused further delay. We had to pay a courier a hefty fee to get it to you when it did. So, not only did we lose money on the sale, we refunded you the shipping fee and the cherry on top is you left us a bad review on here. Shaking head.

Rated 5 out of 5 stars

Amazing boots better than expected!!

The color is better than expected quality is a 10/10 I wear a size 7 in women's and have wide feet and they fit so good !For the money you spend it's 100000% worth every dollar and they are comfortable the leather is really good!

August 14, 2024
Unprompted review

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