DiscountASP.NET Reviews 

302
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Uptime has been 100% in my 6 months with DiscountASP. Issues I had early on were mostly from develop.ent issues, yet customer service was quick to respond with potential fixes even though problems wer... See more

Company replied

Rated 5 out of 5 stars

Since June 2008, I've using Windows Web Hosting of DiscountASP. It's really a long period of time, almost 9 years using their services. They've a great support team who gives the required support... See more

Company replied

Rated 5 out of 5 stars

I've been developing web applications for 20 years now. I can say with full confidence that DiscountAsp.net is the best hosting service in the sector, hands down. I’m extremely happy with their servic... See more

Rated 5 out of 5 stars

We have been hosting sites with DiscountASP.Net for over ten years now, we don't often need support, but when we do, the DiscountASP.Net support team are second to none! Respectfully yours, ​Al... See more

Company details

  1. Web Hosting Company
  2. also in
  3. Business to Business Service

Written by the company

DiscountASP.NET has been providing the latest .NET technologies and supporting the developer community since 2003.


Contact info

4.8

Excellent

TrustScore 5 out of 5

302 reviews

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4.8

All reviews

(302)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Run the other way

Run the other way. No support, virtually no communication. DiscountASP.net sent a payment reminder to my IT tech, not to me, in November. Without warning, DiscountASP.net stopped hosting my domain 5 days ago so I can't receive any e-mails or faxes. I have sent 2 emails offering to pay and my IT tech has opened 2 tickets. After IT guy provided the information requested by DIscountASP.net, they closed the ticket without resolving anything. He opened a second ticket and can't get a response at all. Given that I'm an attorney and not having email or fax is paralyzing my firm, I would appreciate a call from their legal team sooner rather than later. There is absolutely no support from this company.

February 18, 2020
Unprompted review
DiscountASP.NET logo

Reply from DiscountASP.NET

We can understand the reviewer's frustration, but the claim of no communication from us is not right. We send renewal notifications to the account owner, which in this case, was the reviewer's IT tech provider. Our records on the account owner did not contain the reviewer's contact information - so we would not be communicating with the reviewer. When payment was not received, we contacted the account owner several times and we received no replies. Prior to cancelling the account, we suspend accounts wherein the website is not accessible. Even with the website being down, we received no replies or tickets. Therefore, for this type of situation of abandoned site, we will cancel the account. The other unfortunate situation here is that the Domain Name was also not paid for - thus we did not renew the domain. From my review of the tickets, the reviewer emailed us twice and we responded twice but the emails bounced since the email was using a domain name that had expired. No other contact information was provided in the ticket so our team could not contact the reviewer. Please contact us using a different email address and also provide a phone number and we can get in contact with you to see what can be done to resolve the situation.

Rated 5 out of 5 stars

I created a .NET Core web application…

I created a .NET Core web application in Azure. But after my free credits ran out it was costing me over $80 a month. So I switched to DiscountASP.NET. I was able to deploy the web application without any changes and my exiting domain name was very easy to change over. I could not be happier.

February 6, 2020
Unprompted review
Rated 3 out of 5 stars

Great choice for aspnet hosting but…

Great choice for aspnet hosting but lack of support for recent versions of aspnet core. It is also a little bit pricey.

December 27, 2019
Unprompted review
DiscountASP.NET logo

Reply from DiscountASP.NET

When a new version of .NET Core comes out, we don't blindly install it on our servers. We do some testing and also review what the .NET Community people are reporting back about new versions. Therefore, there will be some time lag before new versions are installed on the server - that is if you want to use Framework-Dependent Deployment (FDD). However, we also support Self-Contained Deployment (SCD) so you can use any version of .NET you want by packaging the required libraries and runtimes for your code. If you have any questions about SCD, just reach out to our technical support team.

Rated 5 out of 5 stars

Guaranteed speed and stability

I started using the hosting services of DiscountASP.NET in December 2010 and was pleasantly surprised at the stability and speed in comparison with other hosts that I used in the past. Based on this experience, I also moved a Joomla website to DiscountASP.NET earlier this year and was delighted to witness the increase in speed and stability even on mobile devices. Over the past 9 years, I have also received excellent customer service from the DiscountASP.NET support team.

September 28, 2019
Unprompted review
Rated 1 out of 5 stars

Site down for 3 hours , no response from staff

My site is down for past 3 hours and the Customer support just send us a message that we will send this issue to our administrators.

We got 265 emails from our customers till now.
Our business is losing just because of this.

This is the 2nd time in a week this happens.
And discountasp staff didnt respond at all

September 18, 2019
Unprompted review
DiscountASP.NET logo

Reply from DiscountASP.NET

Yes, there was an outage on one SQL server among our many SQL servers. The customers that were using databases on that one SQL server were affected for about 3.5 hours. Our support staff responded to the ticket you submitted and we posted about the outage in our forum and we provided a postmortem as well. We understand that any downtime has negative impacts on our customers and we work hard to keep our services up an running. We did not have a similar SQL server outage two times in a week. I beileve the "second outage" that is being referred is related to a planned maintenance. To maintain security and system stability, we must perform maintenance on the servers from time to time.

Rated 5 out of 5 stars

I honestly spent so much time agonizing…

I honestly spent so much time agonizing over having to make time to correct an issue I was having with my email account. I got brave and mastered some courage and made contact with support. I was very quickly connected to a master! Martin O. went above and beyond to make sure I had the information I needed to complete the task on my own. I spent more time worrying than I did on the task at hand. Martin definitely empowered my thoughts and I got it done because of his leadership and guidance. He told me exactly what to focus on. I took a deep breath and went for it!

Thank you SO MUCH!!!!!!

September 5, 2019
Unprompted review
Rated 5 out of 5 stars

Long-time DiscountASP fan!

I have been using DiscountASP since 2003 and I think they offer a great service. Easy to use, and lots of features. I particularly like having the ability to "schedule" an ASP to run at a certain time (like a batch job or a daemon). I haven't found many ISPs that offer that.

July 12, 2019
Unprompted review
Rated 5 out of 5 stars

What more could one ask for?

Whenever I've had a question about my hosting account, or a problem, discountASP has responded quickly and helpfully.
When a billing issue arose, they resolved it very well.
Uptime is great. Perhaps best of all, discountASP does not continually try to sell me additional "features" beyond those I have.
They simply make sure everything works.

April 30, 2019
Unprompted review
Rated 4 out of 5 stars

Tremendous tech help

This is a super company, the best hosting company of the perhaps 10 I've tried over the years. Their technical help is incredible in 1) timeliness, 2) knowledge, 3) willingness to check things and suggest fixes--even when the issue is on my development end rather than their hosting end, and 4) checking back in to make sure issue solved and help-request-ticket can be closed. My only tiny ding is that their website interface is confusing. Other companies do a far better job or organizing their various features. And yes, in part, with icons etc rather than endless text links. Trouble with the links is I often don't know where to start the drill down process to get to the topic I am looking for. Still, a tremendous group and tremendous service.

April 11, 2019
Unprompted review
Rated 1 out of 5 stars

DiscountAsp Shared my work email without permission

DiscountAsp asked me by email to review them on Trustpilot and I was not interested. This week I'm now getting emails from Trustpilot asking me to review DiscountAsp. I don't appreciate being badgered by companies and I don't want to be added to Trustpilot's email list. 1/5 stars for vendor sharing my work email & sending me solicitations from another comaony.

April 7, 2019
Unprompted review
DiscountASP.NET logo

Reply from DiscountASP.NET

Like many companies, we partnered with Trustpilot to manage our online reviews. We understand if any customer is not interested in submitting a review. Submitting a review is completely optional and there is an unsubscribe link in the emails that are sent out.

Rated 1 out of 5 stars

Impossible to get information from them…

Impossible to get information from them concerning making changes to our site!!!

March 26, 2019
Unprompted review
DiscountASP.NET logo

Reply from DiscountASP.NET

I'm sorry that you are having issues updating your site. Our support team is available via helpdesk, email and chat. You can also post in our forum. We also have our extensive knowledge base where you can find answers to many common questions - like how to FTP or use Web Deploy. We list your FTP information in the control panel. Please reach out to out support team and I'm sure they can help you out.

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