Discount Bandit Reviews 140

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I'm a hard-core comparative shopper. I often spend many hours researching products & prices. I'll leave products in multiple shopping carts for weeks or months waiting for the best price. Discount Ban... See more

Company replied

Rated 1 out of 5 stars

Shopped, ordered, matched with company, multiple e-mails, seemed everything OK..well, now company matched with, Appliance Connection, has cancelled my order & told Discount Bandit same message I Cance... See more

Company replied

Rated 5 out of 5 stars

Ordered a Sony XR75X90J 75" Class BRAVIA XR for $1600 and got it for exactly that amount. The Discount Bandit site was very communicative over email alerts along the entire process from shopping out t... See more

Company replied

Rated 5 out of 5 stars

Ordered from this company with some reservation but was delighted. Service was prompt with confirmation emails sent. Product arrived quickly well packaged. I ordered a solid wood kitchen island that i... See more

Company replied

Company details

  1. Discount Store

Written by the company

Discount Bandit | Finding you the best deals!


Contact info

3.6

Average

TrustScore 3.5 out of 5

140 reviews

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Rated 5 out of 5 stars

I had a great experience with Discount Bandit!

I had a great experience with Discount Bandit! I ordered a JBL Xtreme 2 and got it in less than a week! And if you're wondering if it's fake it's not. It's the real deal for a real good deal! It seems like bigger stuff (like appliances etc.) is what people are having issues with delivery and such. You can feel confident buying smaller things from them and not have to wait weeks or even months for it to arrive. I hope this helped you.

September 11, 2020
Unprompted review
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Reply from Discount Bandit

Great to hear about your positive shopping experience with Discount Bandit. While we cannot guarantee fast shipping times (particularly for furniture, lighting or appliances) - you CAN count us to score you the BEST PRICE. Thank you for your 5-star review and let’s make a deal soon on over 5 million products.

Rated 1 out of 5 stars

Confusing and unorganized

Honestly, I have been so confused with all of these offers. They accepted a counter-offer and the email that Discount Bandit said that the items were being fulfilled by two different vendors. Well, I called the other vendor and they did not carry any of the items--not out of stock but just do not carry them unless purchased as a whole set. Buyer beware. Take the time and shop yourself.

September 10, 2020
Unprompted review
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Reply from Discount Bandit

We feel terrible that you had a bad experience and we're so sorry about the glitch last week with our Counter Offer system. While it was resolved quickly, we understand that it made for a not-fun customer experience. You should have received an email from us Friday with our official apology and offer to help try and turn around the poor experience. If you didn't write to our Customer Care Team at https://www.discountbandit.com/contact.html and we'll get you squared away. So very sorry again.

Rated 5 out of 5 stars

Got it today! Love it!

We just received the piece today and it was in great condition. Compared to the two previous pieces that were delivered. I was hesitant to order another piece that was priced lower that then rest online but I took a chance with Discount Bandit and they came through. Not only were they the lowest price but they actually found a piece that was in tact. Thanks!

September 1, 2020
Unprompted review
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Reply from Discount Bandit

Thank you so much for putting your trust in us and giving us a try! We put all of our energy into finding you great deals and saving money for savvy shoppers like you is what makes our job great. Glad we delivered just what you expected and thank you for the 5-star review.

Rated 4 out of 5 stars

Good Price

Good Price, quick service, no product. It has been back ordered for months. I paid in full and it is still back ordered. I understand this is not Discount Bandits fault...because they don't actually have the product - they find it for you, and they did, but the product is quite popular and is back-ordered.

September 1, 2020
Unprompted review
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Reply from Discount Bandit

Thank you for the review and for sharing your experience with us! We want you to feel comfortable sharing good or bad experiences with us and we take your feedback very seriously. While we pride ourselves on delivering excellent prices – we are not able to provide fast turnaround (particularly on furniture, lighting or appliances) – as stated on our website and communications with you. Please remember Discount Bandit does not stock or ship items – we rely on our retail partners to handle this process. In most cases, the retailer gets the item from the manufacturer and that process appears to be slow in your case. We are so sorry for any inconvenience!

Rated 5 out of 5 stars

I used Discount Bandit to order my…induction range

I used Discount Bandit to order my Frigidaire induction range. Item was delivered in 18 days & I saved close to $800. The entire transaction went smoothly & I couldn’t be happier. Will definitely order from this company again!!!!

August 31, 2020
Unprompted review
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Reply from Discount Bandit

Talk about savings! We put all of our energy into finding you great deals. This means we might not be the fastest and we might not be product experts but we are excellent at saving you money. Glad we delivered just what you expected and thank you for the 5-star review! We'd love to be your go-to deals platform for any future online shopping adventures. Come back soon so we can help you steal a deal!

Rated 5 out of 5 stars

Amazing service

Amazing service. While looking for a new armchair I realized that many stores seem to sell the same chair “made especially for ———.” So I looked online and found discount bandit who found me an amazing deal. All went perfectly and I paid nearly $100 less than the first price that I saw.

August 31, 2020
Unprompted review
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Reply from Discount Bandit

Thank you for sharing your excellent experience with our discount-shopping service! It's time to stop overpaying and getting taken advantage of when saving money has never been this easy. Scoring a good steal is awesome and we'd love to be your go-to deals platform in your online shopping adventures!

Rated 5 out of 5 stars

Great job

Great price, quick delivery

August 31, 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

Great to hear about your positive shopping experience with Discount Bandit. While we cannot guarantee fast shipping times (particularly for furniture, lighting or appliances) - you CAN count us to score you the BEST PRICE. Thank you for your 5-star review and let’s make a deal soon on over 5 million products!

Rated 5 out of 5 stars

I got a great deal on a refrigerator…

I got a great deal on a refrigerator that was much cheaper than anyone else. If you read carefully, Discount Bandit says that one thing they don't do is expedite your product to you. If you want your product now, and good luck with that with the virus slowing things down, then don't order from Discount Bandit. If you're not in a hurry and want to save money then Discount Bandit is for you. Couldn't be happier so thank you a job well done.

August 31, 2020
Unprompted review
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Reply from Discount Bandit

We're so thrilled that we were able to save you money on your refrigerator. That's what we do best. We appreciate that you took the time to learn how our discount-shopping service works so that we could exceed your expectations. Thank you for this review, we could not be prouder of these 5-stars! Let's make a steal again soon!

Rated 5 out of 5 stars

I was skeptical but now I’m a believer!

I was skeptical because the price offered on Discount Bandit was so much less than anything else I found online, but sure enough I got my product on time and new in the box. I registered the serial number with the manufacturer and was almost expecting them to say it was invalid, but now I’m a believer!

August 31, 2020
Unprompted review
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Reply from Discount Bandit

Thank you for putting your trust in us! We're so thrilled that you tried our online shopping service and we could not be prouder of your 5-star experience. Come back soon to discountbandit.com and let’s make a steal!

Rated 5 out of 5 stars

Great deal on appliances

I saved hundreds off new high-end appliances for my kitchen renovation. Purchased a dishwasher, refrigerator and gas range, total $700 less than purchasing through big-box stores. They were all shipped and received within 3-4 weeks of ordering which was what was stated on their website. Definitely recommend using for big ticket items!

August 31, 2020
Unprompted review
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Reply from Discount Bandit

We're so glad that we hit the mark for you and we couldn't be more pleased with this 5-star review, thank you! Saving money for savvy Bandits like you is what makes our job so great. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Discount Bandit is a fantastic site!

Discount Bandit is a fantastic site for saving money. I’ve used them several times and highly recommend using them!

August 31, 2020
Unprompted review
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Reply from Discount Bandit

Thank you for this excellent review and recommendation of our discount-shopping service! Saving money for savvy Bandits like you is what it's all about. Let's make a steal again soon!

Rated 5 out of 5 stars

Great company bought my desk through…

Great company bought my desk through them

August 31, 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We're so thrilled that you tried our online shopping service and we could not be prouder of your 5-star experience. Thank you for sharing your review and come back soon to discountbandit.com and let’s make a steal!

Rated 5 out of 5 stars

Good service

I ordered three products with them and two has been delivered after couple of weeks which I'm happy with timeframe , one is backordered, I would recommend them to anyone.

August 31, 2020
Unprompted review
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Reply from Discount Bandit

Thank you so much for giving us a try. We put all of our energy into finding you great deals. This means we might not be the fastest with delivery but we are excellent at saving you money. Glad we delivered just what you expected and thank you for the 5-star review.

Rated 5 out of 5 stars

I was looking for a very nice headboard…Awesome

I was looking for a very nice headboard and they took over and found one at a super low price. AMAZING. I will definitely use this company in the future.

August 31, 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We're so thrilled that you tried our online shopping service and we could not be prouder of your 5-star experience. Thank you for sharing your review and come back soon to discountbandit.com and let’s make a steal!

Rated 5 out of 5 stars

These guys are great

These guys are great! I was a bit leary given some of the reviews but everything worked as advertised and I got my stuff faster than I was expecting to. I'd use them again.

August 25, 2020
Unprompted review
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Reply from Discount Bandit

We're so thrilled that you tried our online shopping service and we could not be prouder of your 5-star experience. Thank you for sharing your review and come back soon to discountbandit.com and let’s make a steal!

Rated 1 out of 5 stars

Don't waste your time with the middle…

Don't waste your time with the middle man who can't produce the results.. we waited months only to find out that it was a scam.. beware of these guys

August 25, 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We are genuinely sorry to hear that our service fell short of your expectations. We take great measures to inform shoppers (on our website and direct communications) that we cannot offer fast shipping times for furniture, lighting, and appliances. Please remember that we do not stock or ship products - we are a deal broker - and we rely on our retail partners to handle this process, which can take additional time. So, if you're in a time crunch for getting your item, we might not be right for you. We don't want you to be disappointed and we cannot promise faster delivery than stated above. We understand that our business model is unique – and because of this – we are able to get you the best prices on over 5 million products. We strive to make this process clear on our website and in our direct communication with valued shoppers like you. We will continue to prioritize this as we understand the value it brings to you.

Rated 1 out of 5 stars

Not a good service...minimal effort to help get you a "steal of a deal"

I did not have a good experience in the end and very frustrated that "discount bandits" did nothing to help remedy the problem. Due to my experience, I will never utilize their services again to assist with getting me the deal they advertise. I'll give them credit that they disclose they may not find a retail location that will honor the deal so I was prepared for that. However, I was not notified that once "my deal is matched" if coukd be canceled 1 to 2 weeks later. The item I ordered was needed no later than the 28th of this month. I was notified yesterday that the order was canceled. I lost valuable time that I could have used to order from a reputable company on my own and have delivered in time to meet my need. I presume there are people that have had a good experience but not here. I contacted them to try to get a better understanding of what happened and why it was canceled. They did reply to say I canceled it, which I did not because I needed it. Their response was also that I contact the company they matched me with to discuss if I didn't cancel it. I was disappointed that even though I told them how desperate I was for my item, they didn't try doing anything to help me out. I didn't have the time to sit on phone for along wait time to try figuring it out. Seeing as they weren't willing to help, why should they get any fee for matching me if I had to do the work and they didn't even offer to rematch me. Therefore, going through discount bandit is a waste of time, especially if you need your item sooner than 30 days. I ended up finding my item on the internet for $40 cheaper but charged $50 for shipping. In the end it cost me $10 more, but at least the item is already in process of being shipped and I have a delivery date. Unfortunately, it won't get delivered until 3 days after my deadline but had I gone this route initially, I would have had it by my deadline. I will never use this site again, they do very minimal effort to try getting you a deal when you can order directly from a company but may need to take a little extra time to locate the best deal. For me it only took about 10 extra minutes to locate my own deal...definitely worth my time for guaranteed item and the right price.

August 18, 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We always aim to deliver a great experience and we are sorry to learn that we fell short of your expectations. Please remember that we do not stock or ship products - we are a deal broker and we rely on our retail partners to handle this process. While we make every effort to update our website based on the availability of stock - this information is fed to us from retailers and sometimes their products are quickly discontinued, go out-of-stock or change in pricing. We take every cancellation seriously and investigate each one to figure out how to stop them from happening in the future. Our customer service team will reach out to you in an effort to make this right, as we'd greatly appreciate the opportunity to work toward earning back your business. Thank you again for sharing your feedback, which serves to improve the way that we do business and serve valued customers like you.

Rated 1 out of 5 stars

we ordered a washer and dryer... it never came

we ordered a washer and dryer, the delivery day came and went and when we reached out to their dealer they informed us that the model we bought is not available and we will have to buy something else. No effort was made to give us a heads up. The reason we bought what we bought was in big part based on the knowledge that it was in stock and would be shipping immediately. It wasn't, and it didn't. Not a reliable company.

August 18, 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We would like to apologize for your recent discount-shopping experience with us. Sometimes retailers’ products are discontinued, items go out-of-stock or prices have changed, which was the case with your order. Because we act as a deal broker (we are NOT a retailer) - matching up shoppers with retailers - we rely on regular, up-to-date information from retailers. Due to COVID-19, retailers are facing enormous pressure to keep up with the daily-changing landscape and an unprecedented amount of orders as shoppers shift to online buying during the pandemic. In short, they are struggling to keep up. We understand your disappointment and we will continue to prioritize this process as we understand the value to you.

Rated 1 out of 5 stars

I will never buy another item through…

I will never buy another item through this company, we have waited for weeks already and they only say that they will let us know when the item is ready but it has been more than 3 weeks already. If you need your products delivery sooner this is not the best option

July 29, 2020
Unprompted review
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Reply from Discount Bandit

We're so very sorry that you had a bad experience. While we do not stock or ship items (we're a discount-shopping service and not a retailer), we understand that extended ship times are no fun. We make an effort to inform customers on our website (and direct communications) that shipping timeframes are ALWAYS long for large items (lighting, furniture, and appliances) and even longer now because of nationwide supply chain issues due to COVID-19. We're sorry again that this happened and that you had a poor experience.

Rated 5 out of 5 stars

I read about their service

I read about them on their page, watched the video explaining what they do, ordered and waited patiently, because I understood what they said, and they saved me money. Perfect.

July 28, 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

Thank you for this 5-star review and way to go, Bandit on saving money. That's what we do best. Appreciate that you took the time to learn how our discount-shopping service works so that we could exceed your expectations. Let's make a steal again soon!

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