I purchased a holiday through this webpage and fulfilled all the requirements for the £350 Voucher. I received the initial confirmation email from metro but heard nothing more. I emailed and did recei... See more
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My £70 amazon voucher link arrived on the 12 September 2024 which is valid for 90 days. Therefore the link should expire after 11 December 2024. As of today 28 November 2024, the link appears to hav... See more
Absolute con, don’t bother trying to use it. I used the link to make a purchase through hotels.com . I made the purchase straight away but metro rewards claim I must have left the site in between or... See more
Company replied
Be wary when using some of their discount codes. I completed an offer to spend over £200 on Wayfair and I would receive a £40 Amazon voucher 4 months later. It is now 7 months and I have received no... See more
Company replied
Company details
Written by the company
Our discount code platform features the most incredible deals and vouchers available at your favourite UK brands, so you can save a little bit off the top of your basket value with every online order.
Contact info
United Kingdom
- discountcode.metro.co.uk
Appalling customer service……..
I registered for a Deliveroo voucher with my AO purchase. The voucher link arrived, but when I tried to redeem the voucher the link was broken. I informed Metro Discount Codes and they replied to my emails at first but now they have ignored my last 10 emails and I have no voucher and no explanation as to why I have no voucher.
September 15, 2021
Reply from Metro Discount Codes
Dear customer,
Please forgive our late reply.
We are sorry to hear about your disappointment with us. We thank you for the time you put in reviewing our website and look forward to meeting your expectations. Please feel free to reach out to contact.uk@joingsg.com with any further comments.
Kind regards
Resolved - Still Waiting For Offer After 7 Months
Be wary when using some of their discount codes. I completed an offer to spend over £200 on Wayfair and I would receive a £40 Amazon voucher 4 months later. It is now 7 months and I have received nothing. I have contacted their customer service team by email 4 times and still have not had a response. This has now been resolved and I have received the voucher.
June 29, 2021
Unprompted review
Reply from Metro Discount Codes
Hi Lee, sorry to hear about your experience. Please feel free to email us again on contact.rewards.uk@joingsg.com and we will prioritise your query.
Great service, Great offer!
It does what it says, great customer service!
May 7, 2021
Unprompted review
Reply from Metro Discount Codes
Thank you Gaurav for the lovely review, we truly appreciate the feedback.
Great service & they come back to you…
Great service & they come back to you quickly. Really happy.
April 13, 2021
Unprompted review
Reply from Metro Discount Codes
Hi Alex, thank you for taking the time to leave us a review :)
Customer Service at Metro Discount…
Customer Service at Metro Discount Codes (Shaz) very efficient and she ensured that the discount code went through correctly!
March 25, 2021
Unprompted review
Reply from Metro Discount Codes
Hi Rob, thank you for our first ever review. Glad to hear we solved your query.
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