I purchased a dress that was sold out. They had Immediately called me and sent a email of three other options. Same size and color different styles which was very helpful. I was able to choose an... See more
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Customer service was helpful, responsive and friendly when I initially reached out about purchasing the dress. Delivery was also very fast. The dress was beautiful in person, just like the online phot... See more
Company replied
The dress is gorgeous and exactly as pictured. Customer service was excellent when the first dress arrived with a broken thread and some missing beads. They shipped out a replacement dress the next da... See more
Company replied
The quality of the dress is good and Jeremy was very helpful. Only thing I could say to make the experience better is that some dresses we were wanting was in stock online but was actually out of stoc... See more
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Company details
About Discountdressshop
Written by the company
• Fanatical customer service!
We're NUTS about our customers and we'll do anything to keep you happy. We're always here at info@discountdressshop.com or at 714-982-7352.
• AMAZING Low Prices!
Gone are the days of paying crazy prices at the local store. DiscountDressShop.com negotiates great deals with our suppliers, and pass these savings on to you!
About DiscountDressShop.com
DiscountDressShop.com was founded in 2009 in La Habra, California on that the idea that good deals and great customer service is what we are about.
Shop prom dresses, formal dresses, mother of the bride/groom gowns at DiscountDressShop.com. Find homecoming, cocktail dresses, bridesmaids gowns, graduation dresses, military ball, quinceanera's, plus-size formal and inexpensive prom dresses that will be delivered right to your door with fast shipping from California!
Contact info
PO Box 54701, 92619, Irvine, United States
- 714-982-7352
- info@discountdressshop.com
- discountdressshop.com
4.1
Great
197 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I must say the customer service is…
I must say the customer service is excellent! The dress I ordered was too small at the waist, so Jeremy sent some recommendations and I found a beautiful coral dress. Needs a little alteration at the chest, but otherwise perfect. Thank you Jeremy for your help.
May 16, 2019
Unprompted review
Reply from Discountdressshop
Hi Alisa, thank you for taking the time to write a glowing review. It means a lot! I'm glad to hear that this dress worked out for you and that I could help you and provide you great customer service!
https://www.discountdressshop.com/products/coral-semi-formal-dress-long-chiffon-overlay-wide-straps
The dress was perfect
May 14, 2019
Unprompted review
Reply from Discountdressshop
Hi Ellen, thank you for writing a review on the dress you ordered from us!
https://www.discountdressshop.com/products/hosanna-5126-plus-size-3-piece-set-orange-rust-tea-length-dress
Reply from Discountdressshop
Hi Burnice, thanks for taking the time to express how much you loved the dress you ordered from us!
https://www.discountdressshop.com/products/floor-length-a-line-glitter-ball-gown-gold-floral-print-open-back
ITS ALL GOOD I LOVE IT
My dress is beautiful I’m having to do alterations on it but that’s ok it’s all good i I’ve it and I’m wearing it this Sat down in Huntsville,Alabama to my granddaughters wedding then I’m gonna wear it again here in Missouri to another granddaughters wedding I love it!!!
Wanda Dill Griswold
May 8, 2019
Unprompted review
Reply from Discountdressshop
Hi Wanda, thank you for taking the time to write a wonderful review about the the dress you ordered from us. Glad you love it and happy you're excited!
https://www.discountdressshop.com/products/long-chiffon-dusty-rose-mother-of-groom-dress-lace-long-sleeve-jacket
I did not receive the right dress
May 4, 2019
Unprompted review
Reply from Discountdressshop
Josephine, after reviewing your order, you originally ordered size 20, however we notified you that the size 20 was not available and that the largest size we had available was size 18, which you decided to select as an alternative. I'm sorry you were not satisfied with the size, but we did ship you the alternative size you selected.
Reply from Discountdressshop
Hi Bekah, thank you for your business and so glad to hear that you enjoyed our service, price of the dress and quality of the dress! That's make our day!
https://www.discountdressshop.com/products/long-fitted-metallic-glitter-prom-gown-metallic-rose-sweetheart-leg-slit
Amazing Company!!!!
I brought a dress and I screwed up on my size. I spoke to the owner about an exchange and it was done very quickly. He was so helpful and I am grateful for his help!!!! I will definitely buy again!
April 18, 2019
Unprompted review
Reply from Discountdressshop
I'm glad that I was able to help you Tasheena and that everything worked out!
https://www.discountdressshop.com/products/off-the-shoulder-tulle-a-line-gown-gold-beaded-lace-bodice-leg-slit
Perfect prom dress! Great value.
The dress we ordered was perfect for prom. This shop was great to work with. Contacted me quickly to let me know I had to change the size. The dress arrived, its beautiful. The quality is excellent and the color matched what we saw online.
April 16, 2019
Unprompted review
Reply from Discountdressshop
Thank you Carey for taking the time to write a review on the dress you purchased!
https://www.discountdressshop.com/products/double-strap-a-line-long-prom-dress-with-pockets-yellow
Purchased a dress and after measuring…
Purchased a dress and after measuring and making sure that the measurement were correct for the size I needed i ordered a size larger just to make sure it fit. Received the dress and it is actually 2 sizes smaller. Now I can't return it and have a dress that cannot be worn. Would not advise purchasing from this company.
March 25, 2019
Unprompted review
Reply from Discountdressshop
I'm sorry to hear the dress was not as expected. It's always advised to give us a call with your bust and waist measurements and we can verify the best size for you.
The dress came quickly and the price…
The dress came quickly and the price was cheaper than other shops. My niece is very excited to wear the dress for her sweet 16
March 25, 2019
Unprompted review
Reply from Discountdressshop
Hi Katrina,
We're glad that the dress you ordered from us worked perfectly for your niece's sweet 16!! That makes us happy!
https://www.discountdressshop.com/products/blush-cut-out-back-quinceanera-dress-with-gold-appliques
This dress is for my daughter who got…
This dress is for my daughter who got invited at a quincera celebration. It fit her perfectly even though we only went with the measurements according to the given sizes in the website. It arrived as mwntioned and the good is really beautiful!
March 21, 2019
Unprompted review
Reply from Discountdressshop
Hi Megan, thank you for taking the time to write a review! I'm glad to hear that the dress worked out well for your daughter and hope the quinceanera celebration was a success!
https://www.discountdressshop.com/products/silver-cap-sleeve-lace-applique-bodice-homecoming-dress-short
great customer service
My daughter ordered a dress that was the wrong size and needed to be exchanged - Jeremy in customer service was a huge help. He patiently helped me determine which size to order, verified it was in stock, and then took care of the shipping to ensure it would arrive by the time my daughter needed it. He was great - the dress arrived right on time and was the perfect fit.
March 21, 2019
Unprompted review
Reply from Discountdressshop
Hi Caroline, thank you for taking the time to write a review. It means a lot! Blessed to hear that everything worked out and that your daughter was able to take the dress on her choir trip. Very happy to help you!
https://www.discountdressshop.com/products/navy-blue-embroidered-mermaid-long-prom-dress-racer-back
A DIAMOND IN THE ROUGH- Listen I had to…
A DIAMOND IN THE ROUGH- Listen I had to get a gold prom dress this year. You’d think that wouldn’t be too hard but I was online for hours looking for a dress I liked. DiscountDressShop was the last place I looked and WOW. This is my third prom and not only is this dress the most beautiful- it was $179!!!! Almost HALF the price of the dresses I SETTLED FOR. Immediately after purchasing I was scared that I’d lost my money bc of their store credit return policy but costumer service talked me through it and I couldn’t be more happy. It’s a yes from me
March 18, 2019
Unprompted review
Reply from Discountdressshop
Thank you Haygan for the awesome review! I'm so glad to hear you found this wonderful dress and it exceeded your expectations!!! Woo-hoo!!!
https://www.discountdressshop.com/products/gold-v-neck-sequins-mermaid-prom-gown-strappy-back
Dress is NOT AS SHOWN LOOKS LIKE A…
Dress is NOT AS SHOWN LOOKS LIKE A CHEAP DRESS DO NOT LIKE IT ST ALL AND WOULD NOT RECOMMEND THIS COMPANY TO ANYONE I AM SORRY MY POOR DAUGHTER HAS YO BE STUCK WITH THIS DRESS I MAY HAVE TO GET ANOTHER DRESS FOR HER . Very UNHAPPY CUSTOMERS
March 13, 2019
Unprompted review
Reply from Discountdressshop
Hi Lisa, I am very sorry to hear that you did not like the dress you ordered. I looked up your order (#3337 placed on February 19, 2019) and the dress (https://bit.ly/2TXhuRG) you purchased and your response to this dress has been the first. Many times we get confused with other websites online as customers many times make multiple purchases from other companies as well.
Reply from Discountdressshop
Hi Melody, glad to hear the size chart was accurate for the dress you ordered and that it fit perfectly! Always happy to hear that!!!
https://www.discountdressshop.com/products/flowy-chiffon-royal-blue-dress-knee-length-long-sleeve-cardigan
Amazing !!
My mom received the dress, actually, the burgundy dress and She was glad about it, It fits perfectly and looks like in the photos.
March 6, 2019
Unprompted review
Reply from Discountdressshop
Hi Natalia, reviews like yours is always sweet sounding!
https://www.discountdressshop.com/products/long-chiffon-burgundy-mother-of-groom-dress-lace-long-sleeve-jacket
Everything was delivered as ordered
Everything was delivered as ordered. We saved over $100 on the prom dress!
March 5, 2019
Unprompted review
Reply from Discountdressshop
Hi Katrina, so glad you were able to save $100.00 on your prom dress! We're called DiscountDressShop for a reason :)
https://www.discountdressshop.com/products/black-off-the-shoulder-beaded-long-prom-dress-with-pockets
Found what I needed and fast delivery
March 4, 2019
Reply from Discountdressshop
Thank you Lesley for taking a few moments to share your feedback regarding your purchase. We're always blessed to hear that a customer found what they wanted, and that the delivery was quick!
Dress arrived on time and it was in…
Dress arrived on time and it was in good shape.
March 2, 2019
Unprompted review
Reply from Discountdressshop
Fast delivery is one of the things we strive to do!
https://www.discountdressshop.com/products/cinderella-divine-770-blush-v-neckline-lace-bodice-fit-and-flare-evening-gown
Very nice top
Very nice top, but a little snug.Arrived in good time.
February 21, 2019
Unprompted review
Reply from Discountdressshop
I'm glad to hear you like the lace bolero jacket you ordered!
https://www.discountdressshop.com/products/clearance-white-lace-bolero-jacket-long-sleeve
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