East arkansas/memphis discount dumpster. Missed the delivery date by 4 days without contacting me and didnt respond to email and voicemail. finally offered to extend it another 4 days as compe... See more
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Every person I worked with during the process was wonderful. We originally ordered one dumpster and had to call back to order two more. Service was prompt and very well communicated if there were any... See more
Company replied
They booked my appointment charge my card and then called several hours later saying they were no longer able to deliver it because they priced it wrong. Wouldn’t honor the original quoted price and d... See more
Had a restricted work area in an alleyway to navigate and set a dumpster in. Was not sure how to proceed with project. Actually did not think possible. I am so thankful that I was put in touch with Ro... See more
Company replied
Company details
Information provided by various external sources
Discount Dumpster is an incredible; fast-growing, internet startup with more than 20 employees that is focused on making dumpster rental easy and accessible to consumers. We're growing quickly with an exciting work environment, focused on new and innovative strategies to streamline operations and create excellent customer service experiences for the construction services industry.
Contact info
13949 W Colfax Ave Ste 260, 80218, Denver, United States
- (855) 573-3867
- info@discountdumpsterco.com
- discountdumpsterco.com
3.6
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They were able to have the dumpster…
They were able to have the dumpster there the next morning. Delivery placed it well for easy use and it was picked up when agreed.
May 4, 2023
Reply from Discount Dumpster Co.
Hello Robert, we are happy to hear you had a positive rental experience! We pride ourselves on providing reliable deliveries and pick-ups. Thank you for choosing Discount Dumpster.
Best Dumpster Company in CO
Great experience, professional employees & great communication!
May 15, 2023
Reply from Discount Dumpster Co.
Hello Tiffany, we are happy to hear you had a positive rental experience! We pride ourselves on providing exceptional customer service. Thank you for choosing Discount Dumpster.
Kasey was great and very easy to work…
Kasey was great and very easy to work with! I appreciated all his help.
May 8, 2023
Reply from Discount Dumpster Co.
Hello Jennifer, we are happy to hear you had a positive rental experience! We pride ourselves on providing exceptional customer service. Thank you for choosing Discount Dumpster.
Casey dropped the ball on Wednesday for…
Casey dropped the ball on Wednesday for the dumpster to be delivered on Thursday. I called on Thursday to see if everything was ok because I never received a contract to sign. He said 'oh this is my fault, I never called them back to schedule. Can I have one delivered on Monday?' At this point I had no choice. I still never received a contract until I came into work on Monday and saw that he sent one on Saturday and one on Monday, today. This is ridiculous behavior for customer service. He said he MIGHT be able to help me with the next price, next time I order with them. THAT IS NOT ACCEPTABLE.
I spoke with Casey, we're all good. I was a bit to harsh yesterday, I guess because my boss was not happy. But I understand, and thank you for fixing the issue so fast! Casey's a good guy, don't fire him! LOL!
May 10, 2023
Reply from Discount Dumpster Co.
Hello Heather, we want to sincerely apologize for our lack of follow-through on your order. It's clear we dropped the ball on this one. We agree, this is not acceptable behavior. We have since addressed the issue with our sales representative. To make amends, we will be offering a discount on your next 3 rentals. Please let us know what we can do to earn back your trust.
Reply from Discount Dumpster Co.
Hi Landon, we're so happy to hear you had a positive dumpster rental experience! We pride ourselves on providing exceptional customer service.
Took all information and payment…
Took all information and payment without verifying they could do the job. They could not. Waste of time
April 13, 2023
Reply from Discount Dumpster Co.
Hello Tim, we are sorry you did not have a positive experience. We pride ourselves on saving our customers time and money. It's clear we dropped the ball on this one. We plan on training our sales representatives to avoid this type of issue in the future.
Wonderful service, very prompt!
Every person I worked with during the process was wonderful. We originally ordered one dumpster and had to call back to order two more. Service was prompt and very well communicated if there were any changes. They made every effort to ensure we could get the dumpsters as quickly as possible. A big thank you to Ethan who helped coordinate our orders.
May 4, 2023
Reply from Discount Dumpster Co.
Thank you for supporting our locally-owned business, National Coatings! We pride ourselves on providing exceptional customer service. We are so happy to hear you had a positive dumpster rental experience.
Outstanding experience!
The customer service was excellent, being responsive, helpful, and courteous. The dumpster was placed exactly where I requested and when I requested. Additionally, it was at a very reasonable price.
May 3, 2023
Reply from Discount Dumpster Co.
Hi Michael, we are so happy to hear you had a positive dumpster rental experience! Thank you for choosing Discount Dumpster.
They picked up the dumpster before I…
They picked up the dumpster before I called I said I epuld call for pickup. I had to remove the remaining trash using my truck. I have need for more dumpsters but I need to ensure it os picked when I request it.
May 2, 2023
Reply from Discount Dumpster Co.
Hello Cal, we are sorry to hear you did not have a positive dumpster rental experience. We are putting systems in place to ensure customers are called before their scheduled pickup date. We like to give our customers a head's up in case they need to extend their rental. Please let us know what we can do to earn back your trust.
Great to work with!!!
Chris is who I worked with and he was very helpful!! They didn’t have the size of dumpster that I wanted available on the dates that I needed it for, so he gave me the next size up for the same price as the one I wanted. They delivered the dumpster on time and picked it up on time. I would definitely recommend them to anyone. I will definitely be doing business with them again!!!!!
April 18, 2023
Reply from Discount Dumpster Co.
Hello Garry, we are so happy to hear you had a positive dumpster rental experience! Thank you for choosing Discount Dumpster.
Discount Dumpster 30 cubic yard…
Discount Dumpster 30 cubic yard dumpster not set to allow full door opening despite room to do so in front of a garage door. Driver/company refused to move it backward 2-3 feet to allow full door opening stating "not enough room" despite my frequent calls and verifying myself enough safe room did exist to move it.
Two subsequent additional rentals, same location, (30 and 20 cubic yard) from different companies, of same length dimension, both dumpsters consecutively safely placed to allow full door opening. I have 8 other units that will eventually need dumpsters. Discount Dumpsters will not be considered to supply them.
February 20, 2023
Reply from Discount Dumpster Co.
Hello Kenneth, we are sorry to hear you did not have a positive dumpster rental experience. It's clear we dropped the ball on this one. We will be speaking with the hauler to ensure dumpsters are placed according to exact customer specifications. Let us know if there's anything we can do to earn back your trust.
Friendly and courteous
Friendly and courteous. Dumpster arrived exactly when it was supposed and it was perfect!
April 14, 2023
Reply from Discount Dumpster Co.
Hello Melissa, we are so happy to hear you had a positive dumpster rental experience! Thank you for choosing Discount Dumpster.
Reliable company and reasonable prices
May 1, 2023
Reply from Discount Dumpster Co.
Hi Brian, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!
Reply from Discount Dumpster Co.
Hi Bobby, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!
Cory was amazing
Cory was amazing! So easy to work with and delivered as promised! Will be reaching out to him again in the future!
May 5, 2023
Reply from Discount Dumpster Co.
Hi Alan, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!
Excellent Service.
April 17, 2023
Reply from Discount Dumpster Co.
Hi Kim, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!
So unprofessional
The delivery guy dropped the dumpster in the middle of my driveway, which I didn’t want, and blocked the sidewalk which you just can’t do. It also was delivered with trash in it. I wouldn’t use them again!
May 1, 2023
Reply from Discount Dumpster Co.
Hello Brian, we are sorry to hear you did not have a positive dumpster rental experience. It's clear we dropped the ball on this one. Our sales team needs to ask the right questions to ensure accurate dumpster placement. We apologize for the miscommunication. Let us know if there's anything we can do to earn back your trust.
Everything was great!
Everything was delivered and picked up on time. No issues with anything.
April 28, 2023
Reply from Discount Dumpster Co.
Hi Andrew, we are so happy to hear you've had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!
They were straight
March 31, 2023
Reply from Discount Dumpster Co.
We are so happy to hear you've had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!
They were very helpful to me when I…
They were very helpful to me when I called. Everything was explained amd there where no hidden fees. When the dumpster was dropped off, the gentleman asked where I wanted it and explained how to open and close it. We had a great experience, and I highly recommend them!
April 10, 2023
Reply from Discount Dumpster Co.
Hi Tammy, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!
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