Discounthomelighting.co.uk Reviews 

883
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a great company- great prices on brands like Eglo and Britaliaand backed up by excellent customer service Highly recommend

Rated 5 out of 5 stars

Orders were dispatched very promptly and delivered quickly. Delivery efficient and an estimate of time given. Problems with one bulb dealt with very quickly, with replacement dispatched promptl... See more

Rated 5 out of 5 stars

Lovely company, I found them on Google search. Could not believe the great price I paid for 2 wonderful 4 tier waterfall pendant shades for my staircase. Excellent communication that links to the co... See more

Rated 5 out of 5 stars

Bought navy blue satin bedside lamps. Absolutely in love with them. I had an issue where the actual light bulbs didn't match (one was brightest than the other). After contacting the company, the prob... See more

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4.9

Excellent

TrustScore 5 out of 5

883 reviews

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4.9

All reviews

(883)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Three lamps were delivered to me some weeks ago. I didn’t check the package as lamps were destined for another property. On opening I found one lamp broken. I was not expecting any replacement as such a long time had elapsed since delivering-however customer service was excellent and I have now received a replacement lamp. Many thanks indeed!

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Samsung LED bulbs

We ordered 4 Samsung LED bulbs, very good price, promptly despatched and arrived on time. I shall be using them again

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable Brand Leader

Competitively priced LED technology encased in traditional GLS design, securely packed and received within 2 days of placing order. Prompt and proffessional service, thank you.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellect service

Excellect service : Fast efficient transaction, exactly as ordered, good communication, well packaged. Internet shopping as it should be. Would recommend and would (will) use again. Many thanks.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Easy shopping

The store has a very good selection of products to choose from. The service was fast & efficient with good communication.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company! Quick to respond. Very helpful. Website easy to use. Package arrived quickly and was well packaged. Thank you! 😍

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

Superb lights

Superb lights. Ordered a few decorating lights to decorate my living room. They send some colorful uncommon lights, I love them all. Price was so cheap as product quality. Very happy with the customer service.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Just WOW!!

Wow! I have had an exceptional buying experience from this company! Their customer service is second to none!! Their communications & responses were super fast & efficient! I would buy from this company again & again & cannot recommend them more highly! And the item was PERFECT & as described xxx

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Super service.

Articles promptly dispatched and well packed. Upon receipt I found a couple of clips were missing. An email and everything sorted and sent out immediately. I was totally impressed by the customer service I received and products.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful lamp

Haven't used this company before but everything went very smoothly. Beautiful Dar Alwilda lamp at an excellent price - half price in fact. The lamp was well packaged and it came very quickly. Good communication and tracking. Very happy with my purchase.

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

The proof of a good reputable company…

The proof of a good reputable company is only seen when something goes wrong and you have to hope that you will be treated fairly. I had an issue with a lamp and the excellent service I received from Mark was most impressive indeed. So that is very good news indeed to have confidence in where you purchase your goods. Highly recommend.

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Happy customer.

0rder delivered quickly. Unfortunately it was damaged. On contacting company replacement sent immediately. Very satisfied with product and efficiency of company. Would recommend.

February 10, 2022
Unprompted review
Rated 1 out of 5 stars

Refuses to return products, ignores emails

Placed an order and a few hours later changed my mind. Sent an email asking to cancel the order immediately but had a reply saying the order was dispatched and they couldn't do anything. I sent another email asking if they might be able to contact the delivery team and was ignored.. I asked if I could return as it arrived; but they would not provide delivery and due to parcel size this would have cost my £40! Product still hasn't been opened and the store is still unresponsive to my emails. Very dissatisfied and disappointed with service.

January 25, 2022
Unprompted review
Discounthomelighting.co.uk logo

Reply from Discounthomelighting.co.uk

Hi Joe,

We are sorry you are having issues with your order. In order to assist you please contact us on sales@birco-online.co.uk with your order details, and we can look in to this for you.

Kind Regards

Rated 5 out of 5 stars

First time customer - great experience

The mosaic vase lamps that I purchased are absolutely gorgeous! They arrived quickly and were very well packaged. This was my first ever order from this company and I am really happy with every aspect of my purchase. Thank you.

January 24, 2022
Unprompted review
Rated 5 out of 5 stars

BREATH OF FRESH AIR!

After a couple of 'let downs' by different companies advertising the lights I wanted, showing the lights in stock, taking the order and payment, only to be told a few days later, they were out of stock, I was pleased to deal with a business that actually DID have the lights in stock and dispatched them very quickly!
I can highly recommend Discount Home Lighting!

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

Love my new lamp

Love my new lamp. Great price, quick delivery, good communication. Will definitely recommend.

January 18, 2022
Unprompted review

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