Discount Salt Pool Reviews 514

Very easy to install and fast online delivery.

Your website was easy to navigate. We had some questions, and talked to your technicians to make sure we were buying the right product for our needs. All around, we feel confident that we bought what we need and will be able to install it ourselves.

Easy to deal with. Quick shipping

Your sales support is excellent; delivery was fast and secure, and product was best value. Thanks for a great replacement pump.

Replaced the P20 Salt Cell with one about 1/2 the cost and worked beautifully as a drop in replacement including same connector. Discount Salt Pool shipped the unit in a day or two and I had it within the week. Seamless transaction.

great customer service

The sales line answered my questions with knowledge of their products. The product came on time and as expected. A single call to customer support quickly fixed the only issue I had which ended up being that I needed 240 for this pump vs the 120 I had with the old pump.

Received my order sooner than expected. Would recommend to family and friends.

The shipping was fast and the cleaner I chose is worth every penny in time saved! The poolmate hydro 6 is an absolute beast of a robotic vacuum! My pool floor is very unlevel with lots of dips and liner wrinkles but this cleaner has NO trouble getting around! HIGHLY RECOMMEND the poolmate hydro 6!

Ordered a salt cell replacement….shipped the day it was ordered and received within the time I was told. Easy install and my pool was up and running. Would highly recommend.

Good pricing, good quality, good shipping time. Very pleased and will be doing business with DSP again in the future.

Part was easy to install. Came in a timely manner. Product was exactly as described.

Called in after a week of googling/ redditing and youtubing the best salt cells when mine sprung a leak --- called in and spoke to Sonny and he walked me through everything and taught me a lot about my pool and salt system. Hooked me up with the right part and it came in less than a week.

Glad I called in thanks guys!

Easy install working fine

I have been a customer for over 15 years and have purchased their product (Circupool SJ 20) replacement cell once before without any incidents. This time however, I received a new replacement cell, installed it and ran the pump, when the system came on the case showed enough bubbles from the blades I thought problem solved; a month later as I checked the cell for maintenance only the middle blade was producing chlorine the outer blades seemed inert as if no power to them. I contacted DSP and after been on hold for 25 minutes, a technician answered. She wasn't polite and immediately upon hearing my request for replacement, she told me this can only be done after they conduct a test of the unit, and in the mean time to use chlorine while they decide their next on the request after it is tested. I live in FL, it rains every day and the temperature is in the 90s. When I asked them to provide me with a working unit while they test the faculty one,she stated "only if you pay for the new one."

Quick delivery, excellent resource to help me choose a solution.

Very quick to arrive and so far it is outperforming the previous Pentair IC40. Hopeful that the cell lasts roughly the same amount of time and excited to be able to replace just the cell going forward. Great design and price was 30% less so it really is a no brainer.

My experience with DSP was a very good one. I was very happy to find that they carried a quality replacement chlorine generator for the Pentair IC40. I am so tired of the IC40 failing after only 3 years of operation. Never going back to Pentair for ANYTHING!! The new Apex chlorine generator fix into my existing plumbing and plugged right into the Pentair controller. If it lasts more than 3 years I will definitely be a repeat customer!!!

Where do I begin. I called discount pools on Friday. I was connected to Sara, and told her my problem I was having with my 14 year old circupool controller. She instructed me to go through the settings on the controller and began troubleshooting the problems I was having for the product. She was very knowledgeable in this controller and thought it would be a good idea to bring it in for testing. I brought it in today and she took it immediately to the techs. controller was in fact was bad. She offered me a replacement or a refurbished one. I chose the refurbished version. So far so good. What a stellar employee you have working with your company. She is both kind, compassionate and knowledgeable. If I need anything else from circupool I will request to speak to Sara. She’s marvelous!!!!!