Discount Salt Pool Reviews 514

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, often highlighting specific items like the Poolmate Hydro 6 and replacement chlorine generators. Many appreciate the quick and easy installation of parts, noting that their pools were up and running swiftly. The delivery service is frequently commended for its speed and reliability, with products arriving on time and as expected. Reviewers also found the sales support to be excellent, providing knowledgeable assistance that helped them choose the right products. However, some customers occasionally experienced issues with product functionality, such as a replacement cell not performing optimally after installation.

What people talk about most

Product

Reviewers express satisfaction with the product. Many customers highlight the quick delivery, with items... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shipping was fast and the cleaner I chose is worth every penny in time saved! The poolmate hydro 6 is an absolute beast of a robotic vacuum! My pool floor is very unlevel with lots of dips and lin... See more

Rated 5 out of 5 stars

My experience with DSP was a very good one. I was very happy to find that they carried a quality replacement chlorine generator for the Pentair IC40. I am so tired of the IC40 failing after only 3 yea... See more

Rated 5 out of 5 stars

Replaced the P20 Salt Cell with one about 1/2 the cost and worked beautifully as a drop in replacement including same connector. Discount Salt Pool shipped the unit in a day or two and I had it withi... See more

Rated 5 out of 5 stars

We received the product without any issues. Because our pipe was 1 1/2" instead of 2", I contacted the company to ensure that the difference would not cause functionality issues. It is always great... See more


Company details

  1. Internet Shop

Information provided by various external sources

Since 1997, Discount Salt Pool has helped hundreds of thousands of homeowners, pool service professionals, commercial pool operators, and Do-It-Yourselfers all over the USA and North America discover the savings and benefits of a saltwater pool. Located just Northwest of Houston, Texas, we ship salt pool conversion kits that include everything needed for a quick and easy transition to saltwater chlorination. Our volume enables us to offer the very best prices on the twelve brands of salt pool equipment that meets our high standards for quality, value, and technology. Our entire staff has hands-on experience with salt pool systems and is well-trained to answer any questions you may have. Call us and see for yourself.


Contact info

4.9

Excellent

TrustScore 5 out of 5

514 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Light is out

I still had a flashing cell light. I contacted pure chlor. I had to reprogram the cell to match system.

June 24, 2022
Unprompted review
Rated 3 out of 5 stars

No product data/warranty/Owner’s Manual…

No product data/warranty/Owner’s Manual info received with the package. Can this please be sent?

June 24, 2022
Unprompted review
Discount Salt Pool logo

Reply from Discount Salt Pool

Greetings Jeff, hopefully you can appreciate that manufacturers package their equipment and put the manuals in their boxes. If you got an item without a manual, we're happy to send you one ASAP. Hopefully you can reconsider your review of us.

Jeff - we haven't heard back from you after we sent you a request for more information so we can look up your order and see what products were involved (so that we can send you copies of the manual). Let us know and we are happy to help, or this information is also typically available on the manufacturer's website. Please let us know how we can best assist you.

Rated 4 out of 5 stars

Easy installation and operation

Easy installation and operation.

Early signs are good, the operation of the unit is very intuitive, so far, so good.

June 6, 2022
Unprompted review
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Reply from Discount Salt Pool

Glad to hear things are working well, John. Thank you for your order, please be sure to let us know how we can assist moving forward.

Rated 5 out of 5 stars

Got salt water system quickly and as…

Got salt water system quickly and as ordered. Install went flawlessly. Thanks

June 4, 2022
Unprompted review
Discount Salt Pool logo

Reply from Discount Salt Pool

Dea, happy that everything worked out. We appreciate your order, please be sure to let us know how we can help in the future.

Rated 5 out of 5 stars

Easy

Easy, quick, and reliable.

June 4, 2022
Unprompted review
Discount Salt Pool logo

Reply from Discount Salt Pool

Thanks for sharing your feedback, Tony. We appreciate you as a customer, and we're happy to help with anything in the future.

Rated 5 out of 5 stars

Great quality VSP Pump and Salt Chlorinator

Product arrived fast and ahead of time. all packed well. Instructions for both the chlorinator and VSP pump were included. easy installation. The pool water has never looked so good after 1 week of usage. The products are very well built. I can hardly hear the pump run. So far I am very very pleased with my choice so far.

June 3, 2022
Unprompted review
Discount Salt Pool logo

Reply from Discount Salt Pool

Happy to hear it, that is definitely the goal! We appreciate your order, please let us know if we can be of assistance moving forward.

Rated 5 out of 5 stars

Salt cell fell apart

Salt cell fell apart - spoke to John and he helped me get a replacement. It was delivered within the week. He was so helpful and courteous - he saved my summer pool time !!

May 23, 2022
Unprompted review

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