Discounttoday Reviews 296

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the pricing, often finding products at significantly lower costs compared to other retailers. They also frequently commend the quality of the products received, noting that items are often as described and in good condition. The ordering process is often reported as simple and straightforward, with many appreciating prompt shipping and timely delivery. However, some people were dissatisfied with various aspects of their experience. Issues with orders not being fulfilled or being shorted on items were mentioned. There were also instances of products arriving without essential components or being incomplete, suggesting potential quality control problems. Concerns about delivery services included delays, lack of clear communication regarding shipping issues, and even instances where tracking information was inaccurate or non-existent. A few customers also reported payment issues and concerns about product authenticity.

What people talk about most

Product

Users describe ambiguous interactions with product. While many customers received their products quickly, in... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast shipping, timely... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the ease of... See more

Price

Consumers find price to be positive, often noting discounted prices and good deals. Many reviewers... See more

Quality

Clients share positive opinions on quality. Many customers received products in good condition, noting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received notice that the seller is unable to fulfill my request, due to circumstances beyond their control. My response? Thank you very much for your diligent efforts in trying to make thi... See more

Company replied

Rated 5 out of 5 stars

Checked with them before placing order that item was available and new?, not a return or repack. They confirmed all good. Placed order and 6 days later got an email saying order refunded due to exte... See more

Company replied

Rated 5 out of 5 stars

Order 585931 Order an Ego Trimmer. It came without the Battery and Charger. Battery and charger arrived yesterday September 13. Their customer service dept. is awesome! They solve my problem... See more

Company replied

Rated 5 out of 5 stars

I admit I was very skeptical of this company especially after I placed my order before reading some of the negative reviews. I really thought I had been ripped off when I tried to call the listed comp... See more

Company replied


Company details

  1. Shopping Mall
  2. Childrens Home
  3. Clothing Store
  4. Tool Store

Written by the company

Many special promotions, We cut out the middleman and pass the savings to you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had looked for a few replacement…

I had looked for a few replacement pieces to my dishes. I couldn't find any. Even on the manufacturers website it looked like my set was discontinued. I found a whole set on discounttoday.net Even though I didn't need a full set I bought it anyway. To my dismay, the set showed up within a few days. It was sent from Kohls. I looked on Kohls website and did not see this set. I am pleased.

March 13, 2025
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Reply from Discounttoday

Thank you for sharing your experience! We're so glad to hear that you found the replacement set you were looking for, even though it was a whole set. It's great to know that it arrived quickly and met your expectations. If you need anything else or have future purchases, feel free to reach out—we're always here to help!

Rated 5 out of 5 stars

Good service, Quality lure, excellent price

Fast and quality service, quality lures, easy ordering and free deliveries.

February 27, 2025
Unprompted review
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Reply from Discounttoday

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service and products. We strive to make ordering easy and provide high-quality items. Looking forward to serving you again in the future!

Rated 3 out of 5 stars

Good customer service

My package did not arrive when it was supposed to. Calling customer service was not successful, but each time I emailed them, they answered very quickly. When the package finally arrived, it had the wrong items. Again, my email was answered quickly. They told me to keep the incorrect items and promised to ship my items right away. A few days later, my items arrived in good condition.

February 11, 2025
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Reply from Discounttoday

We sincerely apologize for the initial delay and mix-up with your order. However, we're glad to hear that our customer service team was able to respond promptly and resolve the issue for you.

Your satisfaction is important to us, and we appreciate your patience throughout the process. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Rated 1 out of 5 stars

First and Last Order

I ordered a MasterBuilt electric smoker - price was $20 less ($179) than anyone else and they offered free shipping on orders of $50+. Heck of a deal. Received email confirmation of my order and immediately saw the payment hit my credit card. 8 days later I receive another email telling me my order was canceled, due to extended shipping time, and that I’d be receiving a full refund. My wife told me not to order from them, that I should use a more well known company. Thanks for proving her right, discounttoday.net!

February 17, 2025
Unprompted review
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Reply from Discounttoday

We sincerely apologize for the inconvenience caused by the order cancellation. We understand how frustrating it can be to expect an item and then receive a cancellation notice. Unfortunately, due to extended shipping delays beyond our control, we had to cancel and issue a full refund, which was processed immediately.

We always strive to provide the best deals and service, and we regret that we couldn’t fulfill your order this time. If there’s anything we can do to assist you further, please don’t hesitate to reach out.

Rated 5 out of 5 stars

While it took a few days longer than…

While it took a few days longer than the most prominent delivery known, I loved doing business elsewhere. The price was better, communication great and no hassle delivery. Will shop here again.

February 11, 2025
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Reply from Discounttoday

Thank you for your thoughtful review! We appreciate your patience and are glad to hear that you enjoyed your shopping experience with us. Providing great prices, clear communication, and hassle-free delivery is what we strive for.

We look forward to serving you again in the future!

Rated 4 out of 5 stars

Great deal

Excellent pricing. Quick shipping. Great product. The only problem was that the item was not packed in any shipping package, rather it came in it's original package that wasn't even taped and was open. Pure luck that all parts were still inside.

February 11, 2025
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Reply from Discounttoday

Thank you for your feedback! We're glad to hear you were happy with the pricing, shipping speed, and product quality. However, we sincerely apologize for the packaging issue. Your concern is important to us, and we will review our shipping procedures to ensure better handling in the future.

We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Good Price for the Coffee

The price was right! However, for several weeks after the product was delivered I was still getting delivery updates. Someone didn’t know what was going on.

February 11, 2025
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Reply from Discounttoday

Thank you for your feedback! We're glad you found the price to be right. However, we apologize for the confusion with the delivery updates. This may have been a system error, and we appreciate you bringing it to our attention. We will look into it to ensure a smoother experience in the future.

If you need any further assistance, feel free to reach out. We appreciate your support!

Rated 5 out of 5 stars

Great customer service

Great customer service. I was able to change the delivery address very easily and the product was delivered very quickly.

January 23, 2025
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Reply from Discounttoday

Thank you for your kind words! We're thrilled to hear that our customer service team could assist you with updating your delivery address smoothly and that your order arrived quickly. We appreciate your support and look forward to serving you again!







Rated 5 out of 5 stars

Package arrived sooner than expected

Package arrived sooner than expected. Great value for product.

December 23, 2024
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Reply from Discounttoday

Thank you for your feedback! We're glad to hear your package arrived earlier than expected and that you're happy with the value of the product. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

My smoker arrived in perfect shape and…

My smoker arrived in perfect shape and on time! Will use discounttoday again!! Highly recommend!

January 23, 2025
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Reply from Discounttoday

Thank you for your kind words! We're thrilled to hear your smoker arrived in perfect condition and on time. We truly appreciate your recommendation and look forward to serving you again soon!

Rated 1 out of 5 stars

You sent a discontinued product and I…

You sent a discontinued product and I couldn't get the piece that it actually attaches to and you stuck me with the product and no option to return.

January 23, 2025
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Reply from Discounttoday

We sincerely apologize for any inconvenience you’ve experienced. Our customer service team has already reached out to you via email, requesting additional details and photos of the product you received. However, we have not yet received a response from you.

Please check your email and provide the requested information so that we can assist you further. We are committed to resolving this issue to your satisfaction. Thank you for your cooperation.

Rated 5 out of 5 stars
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Reply from Discounttoday

Thank you for your positive feedback! We're glad to hear you're satisfied with our products and shipping service. We appreciate your support and look forward to serving you again in the future.

Rated 1 out of 5 stars

Ordered on 1/8/25 and have not heard a thing. I called them to avail. No return call.

I ordered a Ehco Blower 1/8/25 and have had no reply. I called and left messages and no replies.

January 11, 2025
Unprompted review
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Reply from Discounttoday

We apologize for the confusion regarding your order. Upon checking, the order status is marked as "Failed," meaning it could not be processed, and no payment was captured. We have sent a notification regarding this issue to your email. Please check your inbox (and spam/junk folder) for our message.

If you have further questions or would like assistance placing a new order, feel free to reach out. We appreciate your understanding.

Rated 3 out of 5 stars

prices are very competitive ....

prices are very competitive ..... packages took way too long to be delivered ......

December 16, 2024
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Reply from Discounttoday

Thank you for your feedback! We're glad you found our prices competitive. We apologize for the delay in delivery and understand how frustrating that can be. We're working to improve our shipping process to ensure faster deliveries in the future. Your patience and understanding are greatly appreciated!

Rated 5 out of 5 stars

Got the order out fast and was here…

Got the order out fast and was here earlier than they said it would be.

December 16, 2024
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Reply from Discounttoday

Thank you for your positive review! We're thrilled to hear that your order arrived even earlier than expected. We look forward to serving you again! 😊

Rated 5 out of 5 stars

Great coffee & the best price I have…

Great coffee & the best price I have found! Also the texts I received was so very nice 😊
Just a great experience all around thank you!

December 16, 2024
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Reply from Discounttoday

Thank you for your wonderful feedback! We're delighted you enjoyed the coffee and found it at a great price. We're glad our communication added to your positive experience. Looking forward to serving you again! 😊☕

Rated 4 out of 5 stars

It arrived fine

It arrived fine. Gift so don’t know the product.

December 16, 2024
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Reply from Discounttoday

Thank you for your feedback! We're glad the item arrived safely. Hopefully, the recipient will enjoy the gift! Let us know if there's anything else we can assist you with.

Rated 5 out of 5 stars

customer service

December 16, 2024
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Reply from Discounttoday

Thank you for your kind words! We're glad to hear that you had a great experience with our customer service. If you need any further assistance, feel free to reach out!

Rated 5 out of 5 stars

I found it at a great price and with…

I found it at a great price and with free shipping.
Excellent!!!

December 16, 2024
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Reply from Discounttoday

Thank you for the positive feedback! We're thrilled to hear you found a great deal with free shipping. If you need anything else, don't hesitate to reach out!

Rated 5 out of 5 stars

Fast service

Fast service

December 16, 2024
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Reply from Discounttoday

Thank you for your feedback! We're glad to hear you had a fast service experience. We look forward to serving you again!

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