Discover Car Leasing Reviews 141

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing company This is the 6th car we have had from Discover Car leasing, Toby and team always go above and beyond to secure us a great deal without stress Would highly recommend

Rated 5 out of 5 stars

This was a first time lease for us, Jack was very helpful throughout the whole process, never pushy. Its been a pain free experience, I haven’t felt pushed into anything which you some times get with... See more

Company replied

Rated 5 out of 5 stars

We dealt with Jack who was great, any questions or queries were dealt with easily and efficiently. The car we ordered was a Skoda Kodiaq, very pleased with the car. The order was placed in October wit... See more

Company replied

Rated 5 out of 5 stars

When looking for a new car, the most important aspect is obviously cost but the second most important is the whole process of financing and form filling (which I tend to hate). The whole process from... See more

Company replied

Company details

  1. Auto Broker

Information provided by various external sources

Here at Discover Car Leasing we strive to be the best and only the best. We offer highly competitive Personal and Business Contract Hire prices for brand new Cars and Vans. Free delivery Nationwide. The green light to your next lease...


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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Rated 5 out of 5 stars

Great

Great, fast service from Jack, even considering the current situation.

June 8, 2020
Unprompted review
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Reply from Discover Car Leasing

Appreciate that Colin!

Rated 5 out of 5 stars

1 car down, so far so good

My partner and I were both in the market for a car. I found the car I wanted on Discover Car Leasing for the best price but the car my partner wanted was more expensive than elsewhere. Toby was my point of contact and price matched my partners car so I placed an order for both.
Hers was in stock (Skoda Scala) so it only took a couple of weeks, we took delivery of it and are very pleased. The process was smooth, simple and well explained.
I am just waiting on mine being manufactured, god knows when that'll be now, and hope to leave a similar review for that.
Thank you so far.

April 28, 2020
Unprompted review
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Reply from Discover Car Leasing

Thanks Antony!

Rated 5 out of 5 stars

Helpful and very easy to deal with

Helpful and very easy to deal with. They kept me informed throughout the whole process.
Will definitely use again.

March 23, 2020
Unprompted review
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Reply from Discover Car Leasing

Thank you Tom!

Rated 5 out of 5 stars

We dealt with Jack who was great fantastic

We dealt with Jack who was great, any questions or queries were dealt with easily and efficiently. The car we ordered was a Skoda Kodiaq, very pleased with the car. The order was placed in October with delivery in Feb, so plan ahead! This was a Skoda supply issue as they are extremely popular!! We did order a beige interior which is fantastic but may have caused an delay. Really pleased highly recommended.

March 19, 2020
Unprompted review
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Reply from Discover Car Leasing

Appreciate that Chris!

Rated 5 out of 5 stars

Great Service!

Great service. Jack responded to all queries very quickly and made the whole exercise painless.

March 18, 2020
Unprompted review
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Reply from Discover Car Leasing

Thank you!

Rated 5 out of 5 stars

Discover Car Leasing

Had my new lease car for about a week new and wanted to leave a review. Discover Car Leasing had a great deal on the car I wanted, for the duration and deposit amount that I was happy pay. We had a delay on the car deliver but that was down to the car manufacturer, not the lease company. Jack kept me informed of the progress of my order was happy to ask any questions I had. My wife’s lease is up and a few months and I will be contacting Discover Car Leasing for another car.

March 14, 2020
Unprompted review
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Reply from Discover Car Leasing

Really appreciate that Martin!

Rated 5 out of 5 stars

This was a great service from beginning…

This was a great service from beginning to end! Jack was always very prompt in answering all my (many) questions, and my Karoq arrived right on time. Definitely recommended.

March 9, 2020
Unprompted review
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Reply from Discover Car Leasing

Really appreciate that Neil!

Rated 5 out of 5 stars

Very prompt and responsive service

Very prompt and responsive service - every time I had a question it was answered promptly and courteously - nothing is too much trouble.

March 6, 2020
Unprompted review
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Reply from Discover Car Leasing

Thank you Allan!

Rated 5 out of 5 stars

New Personal Lease Deal

Great Deal, prompt service, kept up to date and informed of progress.

Jack was pleasant and v easy to deal with.

Would use again!

February 26, 2020
Unprompted review
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Reply from Discover Car Leasing

Cheers Justin!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, great communication from start to finish.
Highly recommended

February 25, 2020
Unprompted review
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Reply from Discover Car Leasing

Thank you Neil!

Rated 5 out of 5 stars

Very easy process

Very easy process. Jack was very helpful, as was the other staff member I spoke to on another occasion. Great customer service.

January 28, 2020
Unprompted review
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Reply from Discover Car Leasing

Appreciate it Stephen!

Rated 1 out of 5 stars

Not a smooth process

Problems with paper work, delivery and payment leading to many phone calls and emails.With Discover blaming Stone Acre and Stone Acre blaming Discover - communication was poor. Had I not actively chased up a promised payment from the broker I could have gone over £1000 overdrawn when Seat's initial payment came out.

A far from smooth process which took up too much of my time and caused unnecessary stress.Stuck between this company and Stone Acre (with neither one willing to resolve things with the other) - it's a case of 'the customer is never right'.

January 8, 2020
Unprompted review
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Reply from Discover Car Leasing

We appreciate your feedback and apologies you feel this way. As a broker and your main point of contact, when the dealer makes mistakes unfortunately it looks bad on us. We did everything we could to make the process as smooth as possible for you, however we are in the hands of the dealer.
We pride ourself on customer service as you can see with our Trust Pilot reviews.

Rated 5 out of 5 stars

Perfect!

Very attentive service!
All perfect from the beginning until the delivery

January 7, 2020
Unprompted review
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Reply from Discover Car Leasing

Much appreciated Simone!

Rated 5 out of 5 stars

Great Service!

Very smooth service from the whole team and especially Jack.
Helped me get the exact car I wanted including the color and exact model in a very short time frame. Could not recommend them enough, honest and genuinely helpful
Rebecca

January 4, 2020
Unprompted review
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Reply from Discover Car Leasing

Thank you so much Rebecca!

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