This company provides better prices than renting cars straight from the car rentals. I used their sevices in Dubrovnik (Croatia) and Palermo (Italy) airports - everything was fine (maybe because there... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Such an easy transaction, nothing hidden; the car you are picked up in at the airport is the car you are hiring, so you only have to load your bags once, and having unlimited mileage meant we could go... See more
Company replied
Via DiscoverCars out booking was via Sterling Cars, who were excellent in all regards. No Insurance up drilling ‘BS’ just honest helpfully people. We’d defo use again without question.
Company replied
The customer service was superb. " "The car we were offered had a faulty tire, they quickly changed cars for us without delay or problems, very good. " "Nothing. all good I especially like that... See more
Company replied
Company details
Written by the company
DiscoverCars.com is a leading global car rental booking platform, connecting tens of millions of travelers annually with the best car rental deals from over 1,000 partners, both large global brands and small local providers, in 50,000+ locations across 164 countries, offering a full range of rental vehicles from mini cars to SUVs and passenger vans. Named the World’s Best Car Rental Booking Website by the World Travel Tech Awards four years in a row, DiscoverCars.com makes renting a car easy, transparent, and affordable. Backed by a diverse team of 220+ professionals, the company’s mission is to empower users to discover the joy of traveling by car. DiscoverCars.com is available in 31 languages and offers 24/7 customer service to support customers throughout the rental process in many of those languages, which has won multiple awards, including the Business Intelligence Group's Excellence in Customer Service Award. The company has been recognized in the Financial Times’ FT 1000 list of Europe’s fastest-growing companies in multiple years. The company maintains a 4.6/5 rating on Trustpilot, based on over 200,000 verified reviews. The company has an app available for both iOS and Android, which has also been named the World's Best Car Rental App in the World Travel Tech Awards. Through it, customers can both book a rental vehicle and keep track of all the important information they need.
Why Book with Discover Cars?
Written by the company
- 👍 Save 15%
- Discover Cars’ customers pay, on average, 15% less than those who book directly with a car rental company.
- 📆 Free Cancelation
- If you cancel your rental at least 48 hours before your pick-up time, you will receive a full refund.
- 💸 No Hidden Fees
- The price we quote is the price you pay. No shocks or surprises. All taxes and mandatory fees are included in our quoted prices.
Contact info
https://www.discovercars.com/help, Latvia
- discovercars.com
4.6
Excellent
288K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy to book.
September 26, 2026
The app was easy to use
September 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quick and easy booking and a great price
September 26, 2026
Reply from DiscoverCars.com
Dear Richard,
We're delighted to hear that booking was quick and easy and that you found a great price. Thanks for choosing DiscoverCars.com!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Ulrich,
We're delighted everything went smoothly and was easy. Thank you for sharing your experience!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Ondrej,
We’re delighted to hear everything was perfect. Thank you for sharing your experience!
Eva Smith
Community Manager
Fast and Efficient
September 26, 2026
Reply from DiscoverCars.com
Hello,
Thank you, PS! We’re glad you found it easy to compare your options and appreciated the wide choice and quick response from our team. We hope to help with your next trip!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Mariella,
Glad you enjoyed our service and easygoing website!
Eva Smith
Community Manager
Booking was made
September 26, 2026
Vehicle Booking Cancellation
It would be the way my challenge was eventually resolved which changed my trip from miserable to memorable. As well as the courteous and helpful manner of the staff.
September 17, 2026
Reply from DiscoverCars.com
Hello,
Thank you for sharing this with us. We’re so pleased our team’s courteous, helpful support helped resolve your challenge and turn your trip from miserable to memorable. We appreciate you taking the time to recognize their efforts.
Eva Smith
Community Manager
I received the car I booked
I received the car I booked, the car was in good condition, the service in the centre of Tiflis was very friendly and uncomplicated.
September 26, 2026
Reply from DiscoverCars.com
Hello,
We're delighted to hear you received the car you booked in good condition and had such friendly, straightforward service at the center in Tbilisi. Thank you for sharing your experience!
Eva Smith
Community Manager
Great service and fair prices
Great service and fair prices! Everything was well arranged with the rental company (in our case, Best Deal). Highly recommended!
September 26, 2026
Reply from DiscoverCars.com
Hello Janine,
It’s wonderful to hear that you found our service helpful and the prices fair. We’re glad everything was well arranged with Best Deal, and truly appreciate your recommendation!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Sean,
We’re glad you found our prices appealing and the booking process easy. Thanks for choosing DiscoverCars!
Eva Smith
Community Manager
Car did not have clean enough windows
Car did not have clean enough windows, they were dangerous in the low sunshine late September.
Tip, check this before you drive away.
September 26, 2026
Reply from DiscoverCars.com
Dear Jan Erik,
We’re sorry the windows weren’t clean enough and that the low September sun made driving feel dangerous. Clear visibility is essential, and we appreciate you sharing your helpful reminder to check the windows before setting off.
The rental vehicle is provided by our rental partner, but we will pass your feedback on to them.
Thank you for bringing this to our attention.
Eva Smith
Community Manager
Upgrade and better car last year, but not this year.
Last year I was upgraded and got a better car, but not this time. Every year I arrive late because of the long distance direct flight between Miami and San Diego.
September 19, 2026
Reply from DiscoverCars.com
Hello,
We’re sorry you didn’t receive an upgrade this time, especially after your previous experience. We understand that arriving late after a long flight from Miami to San Diego can be tiring. Upgrades are arranged by the rental provider and depend on availability, but we’d be happy to review your experience if you contact us with your booking details.
Eva Smith
Community Manager
It was great and I hope to recommend…
It was great and I hope to recommend this service to others.
September 23, 2026
Reply from DiscoverCars.com
Hello Edward,
It’s wonderful to hear you had a great experience. Thank you for recommending DiscoverCars to others—we truly appreciate your support!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Ahmad,
Thank you for your kind words! We’re delighted to hear that our team made such a positive impression.
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Haris,
Thank you for sharing your feedback. We’re glad you had an overall good experience and found returning the car easy. We appreciate you choosing DiscoverCars.com!
Eva Smith
Community Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.