Discoveryplaytime Reviews 

643
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my fifteenth (!) order from Discovery Playtime. Amazingly efficient and such a great, inspiring selection of toys. Delivery has always been next day in my experience so they are my go-to for a... See more

Company replied

Rated 5 out of 5 stars

I'm so happy I found this shop! My kids have loved everything we have bought, colouring sets and wooden toys, board games and painting accessories; all keep the children interested and entertained, ar... See more

Company replied

Rated 5 out of 5 stars

Discovered this website by chance when my little boy was looking for number blocks. Irish company which is always good to support. Website was very easy to navigate with plenty of products reasonabl... See more

Company replied

Rated 5 out of 5 stars

I've been eagerly awaiting the arrival of the new small tuff tray stand and Mireia had kindly responded to my various queries on it on Instagram! I ordered when it came back into stock and couldn't be... See more

Company replied

Company details

  1. Children's Toys Store

Written by the company

Educational, Sensory and Wooden toys for children 0-6 years


Contact info

4.9

Excellent

TrustScore 5 out of 5

643 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(643)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
The discovery playtime staff go above and beyond to make thwr events unforgettable!

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and selection

This is my fifteenth (!) order from Discovery Playtime. Amazingly efficient and such a great, inspiring selection of toys. Delivery has always been next day in my experience so they are my go-to for a last-minute birthday gift. If you are someone who puts thought into play that promotes creativity and life skills, both for your own kids and others, this is a super store!

October 25, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Claire,
Thank you so much for leaving us your amazing feedback. We really appreciate your return custom and that we can inspire you to select good quality toys for all of your play needs.

Customer Support.

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate. Order arrived the next day. Quality of the products was great.

September 29, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Breffni,
Thank you so much for taking the time to leave us a great review. We're delighted to here that you enjoyed our services and the quality of the products as we take much pride in them.

Customer Support.

Rated 5 out of 5 stars

Thank You

As always, so helpful and a prompt delivery every time.

September 28, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Aimee,
Thank you for taking the time to leave us a kind review.

Customer Support.

Rated 5 out of 5 stars

Very well organised making children…

Very well organised making children have the best time

August 9, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Tara,
Thank you for the great review. We had so much fun at our Family Disco and we hope to see you at the next one!!

Customer Support.

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Great products
Efficient and well priced
Thank you!

August 9, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Una,
Thank you for taking the time to leave a great review. We appreciate your custom and are delighted that you like your products.

Customer Support.

Rated 5 out of 5 stars

Great experience

Great customer service, delivered next day,will definitely order again

August 1, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Ali,

Thank you for your kind review. We're delighted you liked your order. We look forward to shopping with us again.

Customer support.

Rated 5 out of 5 stars

Excellent service

Excellent service. Mireia is very knowledgeable and helpful. Great products. Highly recommend!

July 31, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hello,

Thank you for taking the time to leave us a review. We take pride in our Discovery Playtime service and we love to be able to help and support people through the shopping process.

Customer support.

Rated 5 out of 5 stars

This is my 3rd time ordering

This is my 3rd time ordering. Delivery is super quick. My 2 year old daughter loved the connetix.

July 31, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Niamh,

Thank you for your review and returning custom, it is greatly appreciated. Connetix are an amazing open ended resource that can grow with the child. It's great to hear that your daughter is loving them.

Customer support.

Rated 5 out of 5 stars

Always fantastic

Never have a problem with Discovery Playtime, super products, fast delivery and great customer service.

July 23, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Miriam,

Thank you for your amazing review. We value your business and we hope that you shop with us again in the future.

Customer support

Rated 5 out of 5 stars

Fast delivery

Fast delivery, perfect quality

July 21, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Ashley,

Thank you for taking the time to write your kind review. We're delighted that your package got to you in good time.

Customer support.

Rated 5 out of 5 stars

Great camp.

My son really enjoyed this camp.

July 6, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Olivia,

Thank you for your review. Our campers and staff all had such a great time at our summer camps. We hope to see you all at the next one.

Customer Support

Rated 5 out of 5 stars

Always a lovely experience shopping…

Always a lovely experience shopping with discovery playtime.

July 6, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Kelley,
Thank you for taking the time out to write us a kind review and your continued support of Discovery Playtime. We hope to see you again soon.

Customer support.

Rated 5 out of 5 stars

Efficient and quick delivery

Efficient and quick delivery. Easy to order. Gorgeous products.

June 21, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Elaine,

Thank you for taking the time to leave Discovery Playtime a kind review. We're glad that you're enjoying your products and we hope you chose to shop with us soon.

Customer Support.

Rated 5 out of 5 stars

Excellent service and super quick…

Excellent service and super quick delivery. Very satisfied.

June 10, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Ivana,

Thank you for your kind review for Discovery Playtime.
We value your business and we hope you chose to shop with us again.

Customer Support.

Rated 5 out of 5 stars

I would highly recommend Discovery…

I would highly recommend Discovery Playtime. I ordered from the website on 2 separate occasions and was delighted at their quick service and quality of their products.
I Manage a Childcare Service and so any items are rigorously tested and stand up to daily use.
My service loves their ideas on their page and how they pair things together to create new experiences for the children and gives my team new ways to become creative with resources to and help encourage the children to engage with activities and open up their learning opportunities.

June 21, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Danielle,

Thank you for taking the time out to leave a review for Discovery Playtime. We love to hear that you're team is enjoying using their resources and finding new and exciting ways to use them.
We hope that you chose to shop with us again.

Customer Support.

Rated 1 out of 5 stars

I did not receive what I paid for

I did not receive what I paid for. I also sent an email with a picture of the advertised product boutht which was a boxed set including a book with nursery rhymes and puppets which I bought for a present. All that I received was the puppets in a plastic bag and was very disappointed. Was even more disappointed that I did not receive a response to my mail sent on 2nd June . I am still awaiting a response and expect one

Mary O Carroll

May 30, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Mary,

Thank you for taking the time to review Discovery Playtime. I responded to your email on 8/6/23. We are so sorry that you felt mislead as to what you would be receiving in your order. I am glad that a resolution was able to be found over the phone. We will be modifying the website to make this clearer for customers moving forward. As discussed, we are happy to arrange a refund for you. Please let me know if you have any follow up queries.

Christine- Customer Support

Rated 5 out of 5 stars

Plenty of opportunities to play and discover

There were loads of different activities for the children. The staff were so lovely and friendly.

June 1, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Sarah,

We are delighted that your little ones enjoyed their activity with Discovery Playtime. We look forward to you joining us again soon.

Christine- Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service! Top quality resources and delivery was so quick too! Delighted with my tuff trays!!! Will be buying from Discovery Playtime again and again! Thank you so much Discovery Playtime!!

May 25, 2023
Discoveryplaytime logo

Reply from Discoveryplaytime

Hi Fiona,

Thank you so much for your kind review. We are glad you are enjoying your tuff trays. We value your business and hope you choose to shop with us in the future.

Thanks,

Christine- Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look