Banner for Dishpatch

Dishpatch Reviews 2,841

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the delicious and well-balanced flavors of the meals. Many consumers appreciate the clear and easy-to-follow instructions, which make preparation straightforward, and commend the timely and well-packaged delivery service. People also frequently mention the generous portion sizes, often finding enough for multiple meals. However, some customers also noted issues with delivery, specifically mentioning DPD couriers failing to deliver to the door or delivering late. A few other people also felt that certain dishes were over-seasoned or had some components that were undercooked or lacked flavor. There were also occasional comments about packaging, with some reviewers wishing for less plastic.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious and high-quality meals... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality ingredients,... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the ease of ordering and clear... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting that ingredients... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear,... See more

Based on these reviews

Rated 5 out of 5 stars

Really excellent quality meals devised by well known chefs. Andi Oliver's goat curry is sublime. Also had Michel Roux Jnr beef wellington and last night Cafe Murano (Angela Barnett) Italian steak and... See more

Company replied

Rated 5 out of 5 stars

Sabrina Ghayour Valentine special delivered on time, well packed and it was as delicious as it sounded. It was something different, better than anything we could get locally and suited the occasion.... See more

Company replied

Rated 5 out of 5 stars

We had the fishcake & curry which apart from the green beans which I basically blanched in advance I followed the instructions precisely . The rice stayed hot in the saucepan and the fish was poached... See more

Company replied

Rated 5 out of 5 stars

Perfectly designed, full of flavour, delivered on time and with all items in excellent condition. Instructions were super easy to follow - made me look like a Michelin chef!! Husband is the biggest... See more

Company replied


Company details

  1. Meal Delivery
  2. Grocery Delivery Service

Written by the company

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sabrina can pack a punch of flavour

This was our first experience of Sabrina's food and it most certainly will not be our last. The food came well packaged and will clear instructions for heating, preparing and serving. There was a bit more involved with the cooking and preparing of this meal than others, but everything turned out fab. The flavour imparted in not just the main Duck Bastilla but also all of the accompaniments was mouth watering. The rose in the cream with the amazing carrot cake to end the meal was perfectly balanced and I could have had a bucket load of this!

April 11, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

This is truly wonderful to hear Susan and we're glad that you enjoyed it!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Very tasty dishes with new flavours to…

Very tasty dishes with new flavours to me.
Easy to serve, but I imagine tricky to prepare from scratch at home, so a perfect choice.
Portions generous.
Thank you for a delightful experience.

April 10, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you for your review Mollie and we love to be able to bring new flavours to our customers so this is amazing to hear. We hope that you get to dine with us again sometime soon.

Best,
Team Dishpatch

Rated 5 out of 5 stars

Enjoyed this Miso Skei Cod & Asparagus…

Enjoyed this Miso Skei Cod & Asparagus meal.it arrived at time stated. Liked combinations of flavours in the fish dish. Fish cooked beautifully..be careful not to burn it when grilling it with the sauce at the end. The dessert was good, but a little sweet and would prefer not to eat it out of the plastic pots. Need to read instructions carefully as not necessarily chronological. Overall we enjoyed our meal …one of our favourites.

April 11, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you for your review, Christine and we're so please to hear you enjoyed your menu! With regards to the dessert, you can indeed enjoy it straight from the pot, though there's no rules as to how you'd like to enjoy it so removing it into another container should you wish is always an option.

To call this menu one of your favourites is a huge compliment.

Thank you so much.

Team Dishpatch

Rated 5 out of 5 stars

Highly recommended

The excitement starts when the box arrives, opening and finding the delicious ingredients carefully packaged. The instructions are easy to follow allowing me to produce a beautiful meal without any effort.

April 11, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

What a wonderful review Rachel, thank you so much!

Best,
Team Dishpatch

Rated 5 out of 5 stars

First time sampling Dishpatch!

This was our first time trying Dishpatch and we were not disappointed. The quality of the ingredients was exceptional and the cooking instructions so easy to follow! It was great value and we will certainly be trying more! It made for a fantastic Saturday night dinner at home!

April 11, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you so much for leaving us your review Christine and we're so happy we made such a good first impression! We hope that you get to dine with us again sometime soon!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Rick Stein’s Mediterranean Seafood Feast

We tried the the Rick Stein Mediterranean Seafood Feast over Easter.
The three courses were excellent, food quality, flavours and amount of seafood was more than we expected.
I would highly recommend this menu.

April 3, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

This is wonderful to hear Paul! Thank you so much for the amazing review.

Best,
Team Dishpatch

Rated 5 out of 5 stars

Excellent

Excellent - thoroughly enjoyed. Michel Roux Beef Wellington Menu - Yum!

April 3, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you so much Sid! It's great to hear you enjoyed your Beef Wellington.

Best Wishes,
Team Dishpatch

Rated 4 out of 5 stars

Excellent meal

An excellent meal. Easy to prepare with clear instructions to follow.

April 5, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you Raplh!
Glad to hear that you enjoyed your menu and we hope you enjoy your next one even more.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Another great meal…

Great service from ordering through to the quality of the food. The menu from a respected Michelin star chef, the quality of the ingredients and the was of preparation at home made the whole experience great fun!

April 3, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Wonderful review George, thank you so much!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Lovely food

Lovely food, and a lot of it!
Expensive.

April 3, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you so much Graham! We do always like our portions to be generous so we're glad to hear you enjoyed them.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Marvellous Moussaka

Cypriot Moussaka dinner with family was great. I like Georgina’s recipes and have one of her books, so enjoyed the sharing menu for 4. The portioning was great and the flavours delicious. The dip was really tasty and the moussaka and salad a perfect main. I added some green salad too.

April 2, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you so much for your wonderful review Joanna!
We'd very much like to talk to you further with regards to your experience so if you could be so kind as to email our support team at hello@dishpatch.co.uk our CEO Nick would love to chat to you.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Dishpatch - worth treating yourself

I ordered a Miso skrei cod dish by Michel Roux. The flavours were absolutely amazing and the meal akin to eating within a Michel Roux restaurant, albeit less expensive.
I have ordered and eaten a few dishes from Dishpatch, and essentially, albeit some can be in excess of £100 (for 2 portions), I believe they are good value for money if you want to treat yourself/family.
The ingredients are delivered fresh to your house on a day requested by you. They are always well packaged with failsafe instructions how to cook (most prep is already done).

March 28, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

This is amazing to hear Andy! Thank you so much for sharing your experience with us and we hope you dine with us again sometime soon!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Corrigan's Springtime Supper: The lamb rump was melt in your mouth…

The lamb rump was melt in your mouth delicious & the basil ricotta was a great accompaniment. The starter of Grilled Red Mullet & Gooseberry a great combination which we held back to have as lunch the next day. Another success from Dishpatch

March 27, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Wonderful to hear Steve! So pleased you enjoyed your menu and we hope that you enjoy your next menu just as much, though hopefully more!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Rick Stein Indonesian curry meal

We had the fishcake & curry which apart from the green beans which I basically blanched in advance I followed the instructions precisely . The rice stayed hot in the saucepan and the fish was poached to perfection . I did actually add some large prawns to the fishcake starter but portion wise were not really needed. No complaints here it was delicious 🤤

March 29, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you so much for your review Doreen and we're glad to hear you enjoyed your menu! It's great the fact you added the prawns to suit as we love customers adjusting their menus to their taste/experimenting and adding their own twists. Great stuff.

All the best,
Team Dishpatch

Rated 4 out of 5 stars

Missing ingredient

The prawn lasagne feast was great. Unfortunately the main ingredient for the starter was missing from the delivery. Customer service was good, though they could do nothing except refund 20%. A little mean because I think of the starter as a third of the meal.

March 14, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Hi Steve,

Thank you for your review and we're so sorry to hear that you were missing the starter. This is indeed a rarity and we're glad to hear you've already reached out to our support team on this. If ever there's anything the team can help with they're always happy to help.

Best,
Team Dishpatch

Rated 4 out of 5 stars

delicious but too much plastic

All delicious with very clear prep instructions. My one criticism is that there was too much plastic packaging. I understand there are H&S constraints, but surely the industry can aim for a better environmental footprint than this???

March 15, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Hi Sarah!

Thank you for your review and we're glad to hear that you've enjoyed your menu.

With regards to packaging, our team is always looking for better and more environmentally friendly ways of packaging our products. Whilst it may sound easy, it's quite difficult to get to find a balance of having containers that are robust enough to withstand transportation and damage, for example. This can in itself lead to food wastage, which is something the team takes into consideration. As mention we're always looking at ways to improve and we genuinely appreciate your feedback on this.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Delicious chef meals

Really excellent quality meals devised by well known chefs. Andi Oliver's goat curry is sublime. Also had Michel Roux Jnr beef wellington and last night Cafe Murano (Angela Barnett) Italian steak and a delicious lamb Ragu arancini for starters. All easy to cook and super flavours.

March 14, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you so much Nicola!
We're so pleased that you've been enjoying your experience with us and we hope that you thoroughly enjoy whichever menu you choose next.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

My fourth Dishpatch Box

This was my fourth Dishpatch Box. For sure I am a fan of Michel Roux and most often he doesn't have anything in it that I can't eat, i.e. shellfish which I am allergic to.

March 14, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Hi Beth,

Thank you for your review and we're glad to hear you've been enjoying your menus. If you ever have any allergy questions at all, please by all means do not hesitate to get in touch with our support team, as they're always more than happy to help.

Best,
Team Dishpatch

Rated 5 out of 5 stars

Beef bourguignon for France v England

We had the beef bourguignon by Michel Roux. This is a dish I make myself so I was keen to compare. We weren’t disappointed - incredibly rich sauce, melt in the mouth beef and pomme mousselines with enough butter to sink a battleship.
The perfect comfort food to eat on our laps whilst watching one of the greatest 6 nations matches ever.

March 14, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Enough butter to sink a battleship. Quite possibly up there with one of the best comments we've received Bee, thank you so much! So pleased to hear you enjoyed it.

Best Wishes,
Michael

Rated 5 out of 5 stars

Always had excellent service and meals…

Always had excellent service and meals are very good. High quality ingredients and easy to follow instructions make these menus a great choice for special occasions or just a weekend indulgence. Highly recommended.

March 7, 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you so much for your review Peter!

Best,
Team Dishpatch

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look