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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the products, often noting that items are well-made and true to their online descriptions. Reviewers frequently praise the customer service team for being helpful, responsive, and efficient, especially with returns and inquiries. The delivery service is also often highlighted for its speed, with some international customers even receiving their orders faster than expected. However, some people were dissatisfied with their orders, experiencing issues such as missing items, delayed shipments, or packages that never arrived. A few other people also felt that the quality of certain products was not as described, citing issues like garments shrinking or bobbling after minimal wear. Additionally, some customers reported negative interactions with customer service, describing them as unhelpful or dismissive when problems arose.

What people talk about most

Product

Clients share ambiguous opinions on product quality and consistency. Many reviewers praise the gorgeous... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the amazing, fast, and friendly... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers praise the amazing quality of items,... See more

Order

Customers express significant dissatisfaction with their order experiences. Many report issues such as... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast delivery, with some... See more

Based on these reviews

Rated 4 out of 5 stars

I had to return a dress I brought which had a few stains upon arrival. I contacted Dissh customer service team and Faithe was so helpful with the return process. Providing me with a few options to cho... See more

Company replied

Rated 4 out of 5 stars

The item I purchased arrived a couple of days earlier than expected. The actual dress was just as seen online as well as the size being spot on, tick However, it would've been nice to have the item... See more

Rated 4 out of 5 stars

Love my new suede jacket, its super gorgeous soft, I cant wait to wear it out 💗 Although the packaging was a bit cheap and nasty. (2 thin plastic bags only) Should use tissue to avoid the creasin... See more

Company replied

Rated 3 out of 5 stars

Purchased the margot leather jacket in chocolate as soon as it restocked. Arrived in just two days (in Australia) but it had a small tear in the leather on the collar which sucks....I have requested t... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Create your unique look and to feel empowered! We aim to inspire girls across the globe to wear what they love, everyday! Discover the style that is Dissh. Shop our entire collection online, or visit our team of fashion-obsessed ladies in store.


Contact info

3.5

Average

TrustScore 3.5 out of 5

298 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Over all quality is good

Over all quality is good, fast delivery. Good customer service, rapid replies. No issues with refunds on returns. Nice styles. Good source for great looks!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Kyra sandstone silk bias cut trousers

I saw these on a 30 year old beauty and asked her about them.
So, I purchased them, too.
They're true to size (or maybe a tiny bit roomier).
They're a beautiful colour and they fall well over my butt.
So happy,too with the rapid delivery and excellent tracking.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Quick response

Quick response, provided links, everything was perfect! I thought the inquiry would show which product I was on and it didn’t and the customer service rep even was able to help with little context. 10/10.

March 22, 2026
Unprompted review
Rated 2 out of 5 stars

I have been buying form dissh for a…

I have been buying form dissh for a couple of years now. The sizing is becoming a nightmare though. So inconsistent! I’m a regular size 6 but I can find their size 4 too large (even making exceptions for known oversized fit) and their size 8 and 10 too small. It’s a random surprise how something will fit. I used to live near a store so wasn’t much of an issue. Now living away from a store it has just cost me $10 to return items that should just fit.
I have also noticed a recent drop in the quantity of fabrics. Polyester making its way into the brand more often.
Unfortunately Dissh is just becoming another cheap fast fashion label but the prices aren’t reflecting that

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Awful cheap materials no customer service

Awful. Got a set that said it eas a "silk blend" its polyester and nylon with a tiny percentage of silk. Its itchy and made cheaply. Cost me almost 300CAD and the sizing is completely off too. No one at dissh will reply to me. Very disappointed.

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

Love my new suede jacket

Love my new suede jacket, its super gorgeous soft, I cant wait to wear it out 💗
Although the packaging was a bit cheap and nasty. (2 thin plastic bags only) Should use tissue to avoid the creasing in the leather I do hope hanging it for awhile will help.

March 1, 2026
Unprompted review
Dissh logo

Reply from Dissh

Hi, thank you for reaching out! We're delighted to hear that you love your recent purchase as much as we do.

In regard to our packaging, our shipping satchels and product bags are made of 100% recycled plastic. Although we are exploring other packaging options, currently we are committed to not using any virgin plastic in our packaging and are proud to be sourcing 100% recycled plastic packaging as an alternative.

A few years ago, we also transitioned to paperless online orders and returns, and we actively work to minimise excess tissue and paper usage wherever possible.

We truly value feedback like yours. Your comments have been shared with our Sustainability Team as we continue working to improve and evolve our practices. Kindest, DISSH.

Rated 1 out of 5 stars

Beware

I purchased for the first time several items in store. Two of which were bottoms and I needed to see how they fit/worked with items I had at home in my wardrobe.

As one of the three items did not work, I went back to the store two days later seeking a refund.

The item was pristine; Tags attached along with store bag and tissue paper and receipt.

I was informed at the counter that Dissh do not give refunds for change of mind ONLY store credit..

This should have been explained to me at time of purchase. I would have not bought any items I was unsure of if this were the case…

These are not high-end garments that I one is “buying” to wear out for the day/night hiding the tags and trying to “pull a swifty” by returning them… It simply was a case that the skirt was badly made and did not go with anything

If it’s Company Policy to not provide a refund for change of mind, then the Company Policy should also be that they politely inform each Customer of this PRIOR to payment of sale.

The only one pulling a “swifty” is Dissh.

Whilst you think it a great economy to bank may have my leftover $$ you fail to see that it has cost you a Customer.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

Hello, I have just received my order today and I am very disappointed. For both the Remy and Camilla pants, the colour is completely off. For the former according to the pics on the website and even the colour code name Espresso suggests that it should be a brown. However, it looks almost black in person- the underlying tone is charcoal and not brown at all . For the Camilla pant, the colour is also much much too dark. On the picture it looks like a light red but in person it is like a very dark eggplant. Your colours are completely off, I think it is because you are using filters on your photos. I need to return both of them please advise ASAP. I tried to return but they said that because they are sale items I cannot return them. I've never heard of this.

February 19, 2026
Unprompted review
Rated 4 out of 5 stars

I have so many of their pieces and I…

I have so many of their pieces and I love their style, I just wished their pants and maxi dresses catered to petite sizing.

The items I bought are tank tops and skorts which I love so much though the skorts shrink a little after a few washes so best to size up!

June 11, 2025
Unprompted review
Dissh logo

Reply from Dissh

Hi, we really appreciate you providing this feedback and have passed this on to our design team. We hope to welcome you back again soon. Kindest, DISSH

Rated 5 out of 5 stars

QUALITY OF CLOTHES AMAZING. RETURN POLICY EXCELLENT!!

I had to return an item tor sizing they immediately sent me a return label. I paid nothing for shipping it out.
I was a bit worried if they had received my item because the DHL store I dropped it off never gave me a receipt. I messaged them about this issue and they messaged me back right away that they had received the item and would be sending me a credit asap….which was so reassuring. Quality of the clothes amazing. Return policy
excellent. Customer service the best. Definitely recommend DISSH!!

January 28, 2026
Unprompted review
Dissh logo

Reply from Dissh

Hi Zena, thank you for reaching out! We are so thrilled to hear of your recent experience with our Customer Service team and really appreciate you taking the time to provide this feedback. We hope to see you again soon. Kindest, DISSH

Rated 5 out of 5 stars

Amazing customer service and support…

Amazing customer service and support from the online team - Courtney and Georgia. Love Dissh products and when I sadly had a faulty product they sorted it without any issues!

February 4, 2026
Unprompted review
Dissh logo

Reply from Dissh

Hi Alex, Thank you for this feedback. We're so happy to hear our Customer Service team was able to help resolve your issue with priority. We hope to welcome you back again soon. Kindest, DISSH

Rated 1 out of 5 stars

never received my parcel.

never received my parcel.
The order is marked as “delivered”, but it was never delivered to me. I don’t know where the package was left, and no one ever came to my address. Very disappointing experience.
Order 2228120

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and friendly customer service

Fast and friendly customer service. I made a purchase online but requested a refund prior to my order being shipped.

The team honoured my request within 24 hours which I was really grateful for.

January 25, 2026
Unprompted review
Dissh logo

Reply from Dissh

Hi Hayley, thank you for sharing your experience. We’re so pleased to hear our team was able to assist quickly and make the process easy for you. We truly appreciate your kind feedback and hope to welcome you back soon. Kindest, DISSH.

Rated 5 out of 5 stars

Always great customer service both…

Always great customer service both online and in-store and I love the range & fit of Dissh clothing. The styles and fabrics are perfect for our hot QLD weather and I always get compliments when wearing my Dissh styles. They are my go to brand x

January 21, 2026
Unprompted review
Dissh logo

Reply from Dissh

Hi Heidi, thank you for your wonderful feedback. We’re so pleased to hear you love our styles, fit, and fabrics, and that you’ve had great experiences both online and in store. It means so much to be your go-to brand, and we look forward to welcoming you again soon. Kindest, DISSH.

Rated 5 out of 5 stars

Team very helpful and responsive

Team very helpful and responsive. Was an easy transaction and would recommend Dissh in the future

January 18, 2026
Unprompted review
Dissh logo

Reply from Dissh

Hi Nat, thank you for your kind feedback. We’re so pleased to hear you had a smooth experience with our team and truly appreciate the recommendation. We look forward to welcoming you back again soon. Kindest, DISSH.

Rated 5 out of 5 stars

Best customer service team there is

The dissh team is just 10000/10 every time. Incredible customer service, so friendly and prompt with responding

January 15, 2026
Unprompted review
Dissh logo

Reply from Dissh

Hi Alex, we are so thrilled to hear of your continued experience with our Customer Service team and really appreciate you taking the time to provide this feedback. We look forward to welcoming you back soon! Kindest, DISSH

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