Distausa Reviews 

461
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Importing stuff from USA has never been so easy. Dista USA has made the whole experience so seamless and stress free. Three package arrives in such great condition. Forever greatful for the service th... See more

Company replied

Rated 5 out of 5 stars

I had ordered L-methylfolate 5-mthf capsules for adults by mistake instead of L Methyl Folate Kids formula. Now i want to replace it with L METHYL FOLATE KIDS FORMULA. PLEASE help in replacing this.

Company replied

Rated 5 out of 5 stars

DistaUSA is all around perfect in terms of Quality Product, packaging and Delivery. This is second time I have been placing order on DistaUSA. DistaUSA should add on more unique products like luxe p... See more

Company replied

Rated 5 out of 5 stars

The whole experience was superb! It got delivered so quickly… way faster than I expected. Product was the best quality. Very happy… will definitely re order soon again!!

Company replied

Company details

Written by the company

DistaUSA is an online marketplace bringing authentic global brands from the USA to India. Shop beauty, skincare, wellness, fashion, lifestyle, and more, delivered straight to your doorstep. Transparent pricing, no hidden charges, and no KYC required. From popular brands to unique products, DistaUSA brings more choices to Indian shoppers and makes international shopping simple, convenient, and accessible.


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4.4

Excellent

TrustScore 4.5 out of 5

461 reviews

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4.4

All reviews

(461)

320 reviews in the last 12 months

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Rated 5 out of 5 stars

Best experience

Best experience. Haven’t come across a service this smooth. I could track the product at every given point in time. Would totally recommend to go for it.

March 19, 2026
Unprompted review
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Reply from Distausa

Hi Niddhi,

Thank you for your amazing feedback! We’re happy to hear that you had such a smooth experience and found the tracking helpful at every step. Your recommendation truly means a lot to us.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Authentic medicine and affordable.

March 25, 2026
Unprompted review
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Reply from Distausa

Hi Sophia,

Thank you for your feedback! We’re glad to hear that you found the medicine authentic and affordable. Your support means a lot to us.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

The medicine was reached on time

Since it is for my 5 years kid, the results are good.

March 24, 2026
Unprompted review
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Reply from Distausa

Hi Pradeep M,

Thank you for your feedback! We’re glad to hear that your order was delivered on time and that you are seeing good results. Wishing your child good health always.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Service is seamless

Service is seamless
No hassles during the delivery process or even while using the website. All the products arrived in great condition and are packed so well (no leaks, no cracks in the products either)

March 24, 2026
Unprompted review
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Reply from Distausa

Hi Shruti Rajesh,

Thank you for your wonderful feedback! We’re glad to hear that you had a seamless experience with both our website and delivery process. It’s great to know that your products arrived in perfect condition and were well packed.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Happy about the correct and prompt…

Happy about the correct and prompt delhivery

March 24, 2026
Unprompted review
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Reply from Distausa

Hi Medha,

Thank you for your feedback! We’re glad to hear that you’re happy with the correct and prompt delivery. Your support means a lot to us.

Customer Happiness Team
Dista-USA

Rated 1 out of 5 stars

Very bad experience for delivery time…

Very bad experience for delivery time and delivery guidance

March 17, 2026
Unprompted review
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Reply from Distausa

Hi Paras Gathani,

We’re sorry to hear about your experience and understand how the delivery time may have felt longer than expected.

Since the products are shipped from the USA to India, they go through international transit and customs clearance, which can sometimes make the delivery process feel longer compared to regular domestic deliveries. We would like to share that your order was delivered within our promised timeline of 12–18 business days.

We truly appreciate your feedback and are continuously working to improve the delivery experience for our customers.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

It is very good and I am very happy

It is very good and I am very happy

March 23, 2026
Unprompted review
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Reply from Distausa

Hi Vasu,

Thank you for your feedback! We’re glad to hear that you are very happy and find the product very good. Your satisfaction means a lot to us.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Very good product and good result this…

Very good product and good result this product thank you

March 22, 2026
Unprompted review
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Reply from Distausa

Hi Shubham,

Thank you for your kind words! We’re happy to hear that you found the product very good and that you are seeing great results. Your support means a lot to us.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Received a excellent quality product

Received a excellent quality product, effective customer support via chat, although the shipping process takes a long time but it is not delayed, as they estimate the delivery date appropriately,

March 14, 2026
Unprompted review
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Reply from Distausa

Hi Abhay Gaikwad,

Thank you for your feedback. We’re glad to hear that you received an excellent quality product and found our customer support helpful through chat.

We also appreciate your understanding regarding the shipping timeline, and we always aim to set the delivery expectations as accurately as possible.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Good experience

No hidden costs , no add on import duties to shock you.
Selling product as is right from the shelves.

March 14, 2026
Unprompted review
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Reply from Distausa

Hi Ankit Sharma,

Thank you for your feedback. We’re glad to hear that you had a good experience and appreciated the transparent pricing with no hidden costs or unexpected import duties.

We truly appreciate your support.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Seamless Experience

They're fast and the products sourced are legit so that really worked for me. Also they have a wide range of available stuff although I wish there was more :D

March 11, 2026
Unprompted review
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Reply from Distausa

Hi Chitra Tewari,

Thank you for your feedback. We’re glad to hear that you had a seamless experience and that you found the products genuine and the sourcing reliable.

We also appreciate your suggestion about adding more products. If there is any specific product you would like us to add, please feel free to share the details with our support team at care@distausa.com or call us at 1-800-296-2906, and our team will certainly look into it.

Customer Happiness Team
Dista-USA

Rated 1 out of 5 stars

Extremely unhappy with the services and…

Extremely unhappy with the services and customer services, specially with Dista USA

The order takes ages and there are generic emails. Nothing specific. This would be my last option to order if I don’t find anything I’m looking for elsewhere, then this will be my last option to search for that product.

February 20, 2026
Unprompted review
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Reply from Distausa

Hi Gaurav Guptaa,

We’re sorry to hear about your experience and the frustration caused by the communication from our customer service team. Your feedback is important to us, and we will work on improving our response and making our communication more helpful and specific.

Regarding the delivery time, since the products are shipped from the USA to India, they go through international transit and customs clearance, which can sometimes make the process feel longer than regular domestic deliveries. We would like to share that your order was delivered within our promised timeline of 12–18 business days.

We truly appreciate your feedback and will continue working on improving both our service and the overall delivery experience.

Customer Happiness Team
Dista-USA

Rated 4 out of 5 stars

New company but reliable and genuine

At first I thought this company is a fraud because I had never heard of the company and I just made an emergency order of a probiotic drops which was only available in the USA for my 2 month old son it did take some time for me to get the order about 20 days as promised and they were prompt enough to track the order on WhatsApp and mail I feel this is a really good company thank you so much

March 12, 2026
Unprompted review
Distausa logo

Reply from Distausa

Hi Pranali,

Thank you for sharing your experience with us. We completely understand your initial concerns, especially when ordering something important like your child. We’re glad to hear that the order reached you within the promised timeframe and that our team was able to keep you updated through WhatsApp and email.

Your trust and kind words truly mean a lot to us. Thank you for choosing Dista-USA.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Customer Care is Great !

Customer care is very good. They have been informing the progress of the transhipment regularly. Pl mention on your website the time it would take for the product to reach India.

March 11, 2026
Unprompted review
Distausa logo

Reply from Distausa

Hi BVPR,

Thank you for your feedback. We’re glad to hear that you had a good experience with our customer care team and that the regular updates were helpful.

We also appreciate your suggestion about mentioning the delivery timeline on the website and will certainly take this into consideration to improve the experience.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Perfect experience

I was searching for a clean creatine, I found the blueprint creatine to be perfect. I was searching a way to import the supplement, found Distausa to be perfect. The experience was like ordering on amazon.in or flipkart, from order till delivery, seamless.

March 8, 2026
Unprompted review
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Reply from Distausa

Hi Purushotam,

Thank you for your feedback. We’re glad to hear that you found the Blueprint Creatine you were looking for and that your ordering experience with us felt smooth and seamless from order to delivery.

It’s great to know that the process was convenient for you, just like ordering from a domestic platform. We truly appreciate your support.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Good Experience

Good Experience

March 12, 2026
Unprompted review
Distausa logo

Reply from Distausa

Hi Naved Ahmed,

Thank you for your feedback. We’re glad to hear that you had a good experience with us.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Seamless Experience Ordering International Brands

Had a great experience ordering from DistaUSA. The process was smooth and I appreciated the confirmation call for my COD order. The caller took my feedback to list more products which I was looking to order. I can actually see them listed now on the website too. Delivery took a bit of time, but that’s understandable given the sourcing of international brands.

One small suggestion: when the delivery partner collects payment for COD, it would be great if customers could pay via an UPI QR integrated between the company and the delivery company. In my case the delivery person was courteous and everything went smoothly, but considering the number of frauds these days, it might be safer if the payment could be made through an official company QR code integrated with the delivery partner. That way customers can pay via UPI while also having the reassurance that the payment is going directly to DistaUSA/Logistic partner.

Overall, very happy with the experience and I look forward to order again :-)

March 10, 2026
Unprompted review
Distausa logo

Reply from Distausa

Hi Namrata Chaudhuri,

Thank you for sharing such detailed feedback. We’re glad to hear that you had a smooth experience ordering with us and that our team could assist you during the COD confirmation. It’s great to know that the products you suggested are now available on the website as well.

We also truly appreciate your thoughtful suggestion regarding UPI QR payments with the delivery partner. Feedback like this helps us improve the overall experience, and we will certainly share this with our team and logistics partners for consideration.

Thank you again for your support. We look forward to serving you again.

Customer Happiness Team
Dista-USA

Rated 5 out of 5 stars

Loved my eos strawberry dream lotion…

Loved my eos strawberry dream lotion can’t wait to shop more from distausa 🥰

March 9, 2026
Unprompted review
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Reply from Distausa

Hi Alvira,

Thank you for your lovely feedback! We’re so glad to hear that you loved the EOS Strawberry Dream lotion. 🥰

We truly appreciate your support and look forward to serving you again soon.

Customer Happiness Team
Dista-USA

Rated 1 out of 5 stars

Fake product recieved

March 9, 2026
Unprompted review
Distausa logo

Reply from Distausa

Hi Raman Khera,

We're sorry to hear you feel that you received a fake product. At the moment, we are unable to retrieve your order details using the information provided.

Could you please share more details with us so we can look into this for you? You can contact our support team at care@distausa.com or call us at 1-800-296-2906.

Customer Happiness Team
Dista-USA

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