I placed an order with these folks on Sunday evening, and it was delivered promptly on Tuesday morning. I bought a couple of things on decent sale offers, and I honestly can't fault the service.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good prices, securely packaged, fast delivery with a reasonable free delivery option! Came with a few little goodies too which was a nice cute touch. Can’t wait to try my drinks over the Christmas pe... See more
Company replied
Good communication post order,of a truffle gin that we couldn't find elsewhere. Arrived by dpd,one of the better couriers, in superb packaging. Can't comment on taste of gin as its a present for other... See more
Delivered on time. Perfectly wrapped with a few extra goodies (a pencil and sweets) thrown in, plus a handwritten note thanking me for my purchase lovely touches and things that set this company apar... See more
Company details
Information provided by various external sources
Offering premium, niche and unusual drinks to your door
Contact info
United Kingdom
- distillersdirect.com
Excellent service
Very easy to order and bottle of calvados arrived promptly, excellent service, thank you
March 15, 2025
Had to go elsewhere.
Visually impaired and couldn't access the image capture process. My sighted partner eventually gave up on what appeared to be a never-ending procees. Shame!
March 18, 2025
Unprompted review
Reply from Distillersdirect
Thank you for your feedback, and I'm truly sorry to hear about your experience.
Accessibility is very important to us, and I apologise for any frustration you faced during the image capture process.
We are committed to improving our services, and your input will help us enhance accessibility options for users with visual impairments.
If you have further suggestions or would like assistance, please reach out to our customer support, as we would love to resolve this for you.
- Katie
Fast efficient service.
March 13, 2025
Excellent service as always keeping me…
Excellent service as always keeping me fully updated with the progress of my order.
March 10, 2025
Fantastic gin
Fantastic gin! DistillersDirect were absolutely great and delivery was simple.
February 20, 2025
Easy to order,arrived on time keep informed all the wayfrom order to delivery
I would order again well pleased with everything
March 10, 2025
Easy, efficient, prompt
Ordering easy, order dealt with efficiently and delivered promptly.
March 10, 2025
Thank you great service arrived on time…
Thank you great service arrived on time packaging really well very happy
March 7, 2025
reasonable prices ans swift delivery
February 18, 2025
Disappointing first time experience
One of the two items received was not as described, having an ABV different to that stated on the site. Not the end of the world, but next time I'll order from elsewhere.
February 18, 2025
Reply from Distillersdirect
Hi Ben
Thank you for your feedback and for bringing this to our attention. I apologise for the discrepancy with the ABV and any inconvenience it may have caused. We strive for accuracy in our listings but it is common for suppliers to implement such changes without prior notice to us.
The issue with the ABV has now been resolved and we hope to have the opportunity to serve you better in the future.
- Katie
Easy ordering
Easy ordering, great price. Bottles were well packaged and delivered promptly with relevant updates.
March 7, 2025
Good description
Good description, arrived safely and early looking forward to enjoying it 😀
March 5, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.