I'm pleased the part was perfectly packaged with no transport related damage. It arrived on the date predicted. Thank you.
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la photo ne donnait pas la vision importante du cote technique le transporteur UPS nul
tres rapide par contre faite attention a vos cartons qui s'ouvrent car trop fragile .
Achat conforme a la description 👍 je recommande. En revanche l'expédition à été un peu long.
Company details
Written by the company
Vous êtes client chez DISTRIAUTO ? Votre opinion nous tient à cœur, et nous serions ravis de connaître votre avis. Nos équipes s’engagent chaque jour pour vous offrir le plus grand choix de pièces auto neuves aux meilleurs prix. Le service après-vente et notre équipe commerciale sont à votre disposition quotidiennement pour répondre à vos besoins. Nos experts informatiques travaillent sans relâche pour optimiser le site et assurer une correspondance précise entre les pièces et les véhicules. Notre priorité : votre satisfaction.
Contact info
France
- distriauto.fr
4.0
Great
14K reviews
Asks customers to review
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Excellent!!!
November 18, 2023
The delivery was fast but the trucking number was wrong
The best service for selling parts.
November 18, 2023
Parfait au top
November 18, 2023
Nickel merci.
November 8, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
One of the worst experiences I've ever…
One of the worst experiences I've ever had with an e-commerce site. It's been almost 2 months since I placed my order without receiving the part. The after-sales service only responds half the time without being of any help. Avoid this site if you want to have customer service that deserves the name.
July 7, 2023
Unprompted review
Reply from Distriauto.fr
Hello
We beg your pardon fot his situation, the after-sales service was checking the delivery with the transproter. Now that the order was confirmed as lost by the transproter, your refund was done.
Best regards
Julia
Very good service
July 12, 2023
Top qualité!
July 8, 2023
The mirror fits my car with…
The mirror fits my car with difficulty.But it works now with small modification.The delivery duration was ok.
July 9, 2023
Super rapide nickel 👍
June 30, 2023
Not satisfied at all
Not satisfied at all. I ordered the part which was suggested to me by the plate licence identification. on the picture it looked like the old part, however the measures were not the same and it didnt fit. The parcel delivery took forever and when I finally received it the box was opened, overused, the part had scratches on the bottom. Finally when asked for return - I received instructions to send the parcel to Poland! Located in France the price of postage is half price of the goods itself. I am never going to order anything anymore. Don’t recommend.
June 29, 2023
Reply from Distriauto.fr
Hello
We beg your pardon for this inconvenience, please note, the data come from the TECDOC database, the world leader for all matters relating to spare parts market data. . DISTRIAUTO does not guarantee the accuracy of TECDOC data.
To be 100% sure of the compatibility of a part with your vehicle, identify the OEM of your worn part and look for a replacement part with its OEM: https://www.distriauto.fr/pieces-auto/oem/
We can't assume the return fees in this case.
Best regards
Julia
Très bon site
June 26, 2023
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